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Super.com has a rating of 3.4 stars from 2,100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time, and friendly staff. Super.com ranks 15th among Hotels sites.
This company responds to reviews on average within 3 days
Booked room only to find out theyre not pet friendly.Nor would they book me to another room.Lost 300 dollars to a non-negotiable booking site.
Date of experience: July 4, 2023
Fast, easy and simple. I cant guarantee that it translates at the hotel as I haven't been there yet. But so far so good
Date of experience: August 24, 2023
Be careful please
This is the closest thing to stealing money by a corporation, or get a lawyer to read their bylaws very carefully.
Date of experience: September 23, 2023
Hi there,
We are truly sorry to hear about your experience. As we cannot identify your booking through this review we ask that you select the 'Chat with us' option within the Help and Support section of your Profile. Our dedicated live agents will be available to assist you.
All our contact information is available on the app and site:
https://help.super.com/support/solutions/articles/48001209680-how-to-contact-supertravel
It was super easy to book through sms and i had no issues checking in and the staff there was amazing.
Date of experience: March 26, 2024
I was able to find a great hotel deal on short notice to go see and hang out with my grandbaby for her birthday. Thanks!
Date of experience: October 24, 2023
It's myy first time ;) We'll see what happens with the next reservations and after the stay ;)? I'm waiting for cool promotions
Date of experience: November 28, 2023
Very competitive rates very easy to deal with would 100% reccomend this company for hotels vacations
Date of experience: April 7, 2024
This is frist Time I use your application but I can say what I'm feeling. You r The best for ever.easy. Perfect
Date of experience: August 18, 2023
Helped me save money on my trip, very competitive for a trip planned in a few weeks. Really easy to use, and didn't have any issues at my stay.
Date of experience: October 30, 2023
Was looking for a good hotel and found super.com it had great prices and had no hassle at all checking in. Also got a discount on my second day
Date of experience: September 11, 2023
I Was very happy with Snaptravel the booking is easy the price are good and it s a reliable website.
Date of experience: June 7, 2022
Booked onlinr for 4 nights. Went to hotel they didnt receive payment or reservation. NO ROOM NO REFUND JUST KEPT SAYING THEY WOULD CALL US BACK. NEVER DID
Date of experience: May 29, 2023
Hi Tiffany,
We are truly sorry to hear about your recent experience.
Some incidents might occur in the travel industry that we cannot control as a third-party booking site, but we have procedures in place to reduce that negative impact as much as possible.
As we cannot identify your booking through this review we ask that you contact our Support team so it can be escalated to Corporate.
All of our contact information is available on the app and site:
https://help.super.com/support/solutions/articles/48001209680-how-to-contact-supertravel
I've been using super since they were called snap travel always a pleasure. Super cheap easy going and super reliable definitely recommend 100/10
Date of experience: January 27, 2024
Quick and easy on line booking.recommend who is interested to visit Vegas and looking for some saving on hotels
Products used:
Hotel reservations
Date of experience: April 4, 2024
Tried Super.com with a bit of hesitation but price was best and experience at the Novotel was fab. Booked in again the next day too haha!
Date of experience: January 27, 2024
The hotel offered early check-in and late check out. Very nice and convenient. I love it. I will definitely use this site again.
Date of experience: January 1, 2024
I was a bit nervous Buying a room off snap travel just because of all The reviews but I took a chance an got it! I booked a room at the flamingo Hotel In Las Vegas, An I was really Nervous because of all the reviews But I bought it an I booked 2 queens The Deluxe room for 2 nights an I got it for 43 dollars Not including the Deposit which is 100 an not including the fee You have to pay at flamingo Hotel But snap travel can't change that but it did help me save a lot of money instead of actually paying on the Real flamingo website around 150 to 200 just for 2 nights not including any of the other things you have to pay when you get there That so way to much, But Snap travel actually worked it seemed a bit sketchy because 40 something dollars for 2 nights is really cheap and they had a No Refund policy so I was also scared about that but I took a chance an I called the hotel before I Booked it an asked if it was real an they said yes! An right after I booked I took a bunch of SS an I called the hotel right after an my. Reservation was there, I'm so glad I decided to book off here keep up the good work, An It might of not worked for some people but this worked for me an I could of upgraded for 2.99 for them to call an get me an upgraded room an other VIP stuff but I was on a budget! I definitely recommend! An Don't worry I'm not just saying this just to Make you guys buy it I actually got the rooms for 40 bucks
Date of experience: January 2, 2022
Please believe the words you are about to read. THIS COMPANY IS A TOTAL SCAM! It's cheaper to go through the hotel. That's all. Wish I would have read the reviews first because they are all accurate!
Tip for consumers:
Don’t use this site!
Date of experience: April 4, 2022
Hi Theresa, we are truly sorry to hear about your poor experience with us. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow. As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents can provide you with the contact information for our Corporate team, so they can look into your case and contact you directly.
With this site, I got a really affordable and great deal for a hotel! It was easy and quick. Definitely recommend Super (;
Date of experience: December 4, 2023
ST refused to speak to the hotel&change incorrect dates. We had to pay twice for a stay. DO NOT use!
Date of experience: June 30, 2022
Hi Erin,
We are truly sorry to hear about your most recent experience. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow.
As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents can provide you with the contact information for our Corporate team, so they can look into your case and contact you directly.
Thank you.
Needed a hotel for a last minute Labor Day trip and Super.com had the lowest rate online and it was easy to book.
Date of experience: September 4, 2023
This site gave us the same room as other sites for a price at least 25% Cheaper.
The site was easy to use.
Date of experience: October 29, 2023
Super.com made it unbelievably easy to book a room at much less than everyone else was asking I would recommend it to anyone.
Date of experience: August 21, 2023
They charge a lot more than they said. Price of the hotel was $119 and i had to pay $180 at the end.
Date of experience: November 9, 2021
Hi there, thanks for reaching out to us and we’re sorry that you have that perception about our service. Unfortunately, we’re unable to identify your booking through the information provided in this review, we ask that you type "agent" in your original chat thread, one of our live agents would be happy to look into this further as soon as possible.
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
We are truly sorry that you had trouble with the cancellation of your stay.
Please note that your reservation was made for a non-refundable booking, and had not been listed as pet-friendly, which limits our ability to modify or cancel it without the hotel's approval.
Exceptions to this policy can only be made if the accommodation itself agrees to amend the reservation.
If you have engaged in any direct communication with the accommodation, whether through written correspondence or by phone, kindly ensure that you gather all relevant details, including the staff member's name and position who approved your request.
To expedite it our Support team is currently seeking an exception and will follow up with you as soon as possible.
We hope we have clarified your doubts and concerns.