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Super.com has a rating of 3.4 stars from 2,099 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time, and friendly staff. Super.com ranks 15th among Hotels sites.
This company responds to reviews on average within 3 days
Really enjoyed the ease of everything with Super! Prices better than anything else I saw and easy reservation process.
Date of experience: December 16, 2023
Great!
Clear instructions to follow good prices and will certainly keep using
Quick responses received over my phone / excellent organization
Date of experience: December 10, 2023
Was able to find exactly what I wanted and at a great price. Smooth sailing. Definitely recommend for your booking needs.
Date of experience: December 12, 2023
Everything was smooth and exactly as booked. Location was clean and staff was friendly exactly as described.
Date of experience: September 17, 2023
Booking was simple, great price and no problem checking in at the hotel. Smooth process, would use again.
Date of experience: December 1, 2023
Made me pay membership of $15 before I could borrow a cash advance for them to offer $30
Stay far away
Date of experience: November 25, 2023
After applying discount of 10%, price is very attractive. I will continue booking on this app. Thanks a lot.
Products used:
Hôtels
Date of experience: November 15, 2023
Excellent service while making a reservation. They understood our requests and made it very easy. Saved us money.
Date of experience: November 15, 2023
Very easy and quick to make reservations through, can recommend this reservation site, will use it again
Date of experience: November 4, 2023
First class service easy hassle free booking and excellent saving compared to other sites thank you very much
Date of experience: November 4, 2023
We booked thru this company on several
Places. Would definitely use them again. Wonderful experience 5 stars.
Date of experience: November 4, 2023
Super.com had the cheapest price I could find online, their customer service was excellent. Very happy.
Date of experience: November 12, 2023
I've stayed here awhile and been taking very good care of me. Denis is really excellent at this hotel.
Date of experience: April 5, 2022
First time user who relied on Bookings.com, Priceline etc. in the past. Super.com was reliable although I had my trepidation's. No hidden costs…
Date of experience: August 26, 2023
Small remark:
Add more payment options and also display cancellation policy clearly.
Overall positive experience :).
Date of experience: September 26, 2023
Great price for accommodation, got a really nice room at reception. Will try their service again to keep testing.
Date of experience: August 31, 2023
Love Super.com they made it so easy to book a last minute hotel booking and the customer service was superb.
Date of experience: September 29, 2023
Snap travel are using unauthorised listings of apartments on their website to take reservations from people and defraud you, do not use them.
Date of experience: July 2, 2022
Hi Bardi,
We can assure you that we are a legitimate company. We've been featured in the New York Times, SmarterTravel, Conde Nast Traveler and dozens of other press outlets.
Our hotel rooms are sourced from different partners to get you the best rates, and what makes us special is our access to exclusive deals which are only available through direct messaging.
This is just to explain that we definitely not trying to mislead anyone and we are truly sorry that it has caused you this inconvenience. It is just that, unfortunately, some incidents might occur in the travel industry that we cannot control as a third-party booking site, but we have procedures in place to reduce that negative impact as much as possible.
As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents would be happy to look into this further as soon as possible.
I found this site very straightforward, effective and also much cheaper than other offers on the internet!
Date of experience: April 11, 2022
Pressed a few buttons all done very easy. Great night sleep every ready at the hotel smooth booking in process
Date of experience: August 24, 2023
Fast, easy, and cheapest way to find a hotel!
Found better prices than major known third party sites
Date of experience: September 15, 2023
First time I have used Super.com, everything went very smoothly even sent a weather report on my weekend destination. Would definitely use them again
Date of experience: September 18, 2023
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Hi Steven,
We apologize for any negative impression you may have formed about our service.
While it may not have been your intention to be charged for the Super + membership, it's possible that you inadvertently signed up for it. We do not have the ability to automatically sign you up. The membership does come with various benefits, including Cash Advance, Credit building, and up to 10% Cashback on travel. However, if you've decided not to continue with the membership, we are more than willing to process a refund, as our primary goal is to ensure our customers' satisfaction.
To initiate the cancellation process you can simply follow the steps in this Helpdesk article:
https://snaptravel.freshdesk.com/support/solutions/articles/155000001440-how-do-i-cancel-my-super-membership-
We're here to assist you in the best way possible.