Super.com

They were $3 cheaper but ended up being very expensive

It's a joke! They say they will connect you with a Specialist and then the same person emails you giving you the run around. They're still "investigating".

They are a horrible company and with horrible customer service. They talk down to you and even when their website is wrong and they book your room different than what you picked online, they refuse to help you fix it. They threaten you with nonrefundable and if the hotel wants them to call and cancel they will not. They ask for a written letter from the hotel. Really the worst travel site around. You think you are saving money and you truly are not, you are not getting what you think you paid for and then they have the nerve to ask for a huge tip because they tried to help save you money.

The question the answer is if you use this company and one little thing goes wrong you can say goodbye to your money. My train canceled the hotel didn't get any money I didn't get any money back and super.com has a secret partner that gets the money but they won't tell you who they are

Both motels were okay with changing the reservation that was wrong we made in Arizona to putting the reservation to the motel in Lewiston Idaho but these idiots wouldn't help and switch it kept my $75 and I didn't get a room when I asked to speak to the supervisor or higher up manager they refused and hung up on

I do not understand, is this a question. They more than likely wont refund anyone. They pretty much refuse to refund anyone and this Travel Booking site asks for TIPS.