Super.com has a rating of 3.4 stars from 2,099 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time, and friendly staff. Super.com ranks 15th among Hotels sites.
This company responds to reviews on average within 3 days
I had a wonderful experience booking with super.com easy and helpful had my room booked in no time i would recommend super.com
Date of experience: November 6, 2023
Found a very reasonable priced hotel when everywhere else was very expensive. Thank you we are very excited
Date of experience: August 16, 2023
Great hotel. Clean and breakfast was nice and hot. Front desk they were happy to help. I recommend this hotel to everyone
Date of experience: September 25, 2023
I'm very happy with using super.com to reserve our room it was a great price and very easy to reserve thank you.
Date of experience: September 9, 2023
I was new to Super.com, found a great deal on a hotel I was looking at in Dublin. Will definitely use again.
Date of experience: October 3, 2023
Quick, easy and saved me about 30%. Hopefully check in goes as smoothly. Heading over to the hotel shortly.
Date of experience: February 10, 2024
Stayed at this hotel a few times. We have a friend who lives in Thornton le Dale, so it's a convenient, and and lovely hotel to stay at.
Date of experience: September 12, 2023
Very nice stay at Holiday inn Vienna… nice staff nice place very good breakfast and of course a very convenience location
Date of experience: January 21, 2024
Very good, helpful and uncomplicated. It wars the cheapest offer. So we are happy with this Super.com
Date of experience: February 3, 2024
It was a seamless experience using the services. Got reminder a day before check in and an offer after the check out. Amazing experience!
Date of experience: December 4, 2023
Best site to reserve your hotel stays. Affordable and super quick and easy! Definitely will be recommending to family and friends
Date of experience: November 6, 2023
Your site was easy and awesome! You have wonderful prices and I will use your site again thank you very much! Please no emails!
Date of experience: November 20, 2023
Was pleasantly surprised by this hotel. It was very clean, the service was great and appreciated the nice breakfast... would recommend.
Date of experience: September 11, 2023
I made the reservation five months in advance and when I arrived at the hotel everything was fine, as I agreed.
Date of experience: October 1, 2023
Fraud. Fake site. Took my money immediately w no reservations actually made. Run from this site. Fake
Tip for consumers:
It’s fake
Products used:
Reservation
Date of experience: October 22, 2023
Hi Shari,
Thank you for reaching out to us about your reservation.
We are truly sorry to hear about your experience. In this instance, we see that you've initiated the chargeback process, which means that you've disputed this claim with your bank or payment provider, and we no longer can take any action on this matter.
We have a dedicated Chargeback team that will be gathering all supporting documentation and submitting it to the card processor for mediation. From now on, any resolution or updates must continue through your financial institution.
We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.
Regards,
Fast, best price, easy, immediate. No hassles and no worries. Better price than any other booking agencies.
Date of experience: October 3, 2023
Trying to make up for the bad review. I gave it to this company. Thinking it was another but it was just an affiliation.
Products used:
none
Date of experience: October 16, 2021
Thanks for reaching out. We’re sorry that you have that perception about our service. As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents would be happy to look into this further as soon as possible.
Really simple process to book our hotel room in Mexico. Price was the cheapest I could find. Check in with the hotel was as simple as giving my name.
Date of experience: November 15, 2023
Best deal was on super.com, the Site was very easy to navigate, it compared several hotels and got me the best deal!
Date of experience: December 27, 2023
The stay here has been nice. Friendly, Helpful staff, quiet, and no loud dumdass people partying and no crackheads running around the motel.
Location, price, and cleanliness
Date of experience: April 15, 2024
Called the customer service and they refused to change. COMPLETE RIP OFF. DO NOT USE. I do not write negative reviews. THIS COST 200 dollars. Pay the extra 20 dollars. DO NOT USE THIS SYSTEM.
Date of experience: April 22, 2023
Thank you for the review!
We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow.
As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents can provide you with the contact information for our Corporate team, so they can look into your case and contact you directly.
Thank you.
Website was simple and this site saved me a few bucks on my hotel Well done SUPER experience with super.com
Products used:
Hotel booking
Date of experience: November 30, 2023
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Hi Shawna,
We truly appreciate your feedback. We are glad that you love our services. If you don't mind requesting you to kindly update the rating to match the review please.
Regards