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    Super.com

Super.com

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Overview

Super.com has a rating of 3.4 stars from 2,099 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time, and friendly staff. Super.com ranks 15th among Hotels sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 74.8%
Positive
273
Neutral
13
Negative
79
View ratings trends
353
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How would you rate Super.com?

Reviews (2,099)

Rating

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Reviews that mention popular keywords

credit card (99) front desk (46) confirmation number (41) customer service (307) hotel room (92)
Thumbnail of user ragibd
South Dakota
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Easy process, great services with unbelievable pricing.
My new go to booking site

Date of experience: December 27, 2023

Thumbnail of user dees805
Pennsylvania
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

This is not a scam they are real fast and on point with every thing

Date of experience: December 28, 2023

Thumbnail of user alexandram474
GB
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Very quickly room request.Easy to pay through Apple Pay

Date of experience: November 13, 2023

Thumbnail of user elishap40
Illinois
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

Found a great deal. The site was easy to navigate. Had no problems whatsoever getting my hotel.

Date of experience: December 23, 2023

Thumbnail of user francesw513
Maryland
1 review
0 helpful votes
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December 24th, 2023
Verified purchase

The process was easy fast and prompt I highly recommend Super.com excellent experience

Date of experience: December 24, 2023

Thumbnail of user davidm9962
Florida
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

The experience through booking was super simple. The price was excellent and our stay was amazing.

Date of experience: September 5, 2023

Thumbnail of user ghiless
GB
1 review
0 helpful votes
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December 24th, 2023
Verified purchase

Smooth, no issues, and great discounts, would highly recommend!

Date of experience: December 24, 2023

Thumbnail of user andrewp2372
Canada
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

The counter staff were wonderful and the cleaning staff did a great job

Date of experience: September 26, 2023

Thumbnail of user shirleyk896
Australia
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Booking easy and great accommodation.
Great company yo use

Date of experience: October 18, 2023

Thumbnail of user tohnjam
Arizona
1 review
1 helpful vote
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August 17th, 2023

I signed up for the"Super Plus" membership, they charged me the $15 membership fee. Almost right after signing up and paying the fee, I cancelled my membership because I changed my mind. The processed the fee an I called them the 2nd following business day to confirm cancellation and request a refund. After being ranferred twice their system ended the call, so I had to call back. When I finally reached a representative, he informed me that their fees are nonrefundable. When I asked if he could confirm that my account had been cancelled, he asked me personally identifying questions ( questions that an identity thief might ask - or a thief in general) then informed me thay he did not have access to view my account. I then questioned him to be sure they would not be pulling money from my account going forward and he said they would...? Sounds very SKETCHY to me! Now I have to freeze my bank account and cancel my debit card as well as mess up other financial transactions tied to them. I would have to say that my opinion of this company is:
RUNNNNNNNNN! RUN FAR AWAY FROM THEM! SaSAVE YOURSELF (& PROBABLY YOUR IDENTITY)!

Tip for consumers:
RUNNNNNNN!!!!!! FROM THE SKETCHY COMPANY!!!!!!!!!!

Service

Date of experience: July 18, 2023

Thumbnail of user rubenv118
Florida
2 reviews
0 helpful votes
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September 11th, 2023
Verified purchase

Very easy to use and always the best price. I always use them.

Date of experience: September 11, 2023

Thumbnail of user christopherp1701
New York
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Easy fast and smooth. People were polite and curious

Date of experience: October 22, 2023

Thumbnail of user luism1145
Portugal
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

It's impressive the way it works, the organization and all the things.

Date of experience: November 27, 2023

Thumbnail of user jeffh2192
Indiana
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Super fast, super easy, super cheap, definitely my first stop for future reservations

Date of experience: October 1, 2023

Thumbnail of user glenn82
New Mexico
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Used Super.com everything was great and easy this is booking service that I will use in the future

Date of experience: December 22, 2023

Thumbnail of user roycem49
Georgia
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Easy to use. No problems. Will definitely use again.

Date of experience: September 25, 2023

Thumbnail of user marciala6
California
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Best price, and also easy and fast booking process

Date of experience: September 1, 2023

Thumbnail of user saeahl
GB
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Very easy to use and the cheapest price on any comparison site.

Date of experience: December 15, 2023

Thumbnail of user starlat6
Michigan
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

The price was the best online for the room we wanted and the purchase was a simple process.

Date of experience: September 2, 2023

Thumbnail of user ritar485
Illinois
1 review
0 helpful votes
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December 16th, 2023
Verified purchase

Great rate reduction for wonderful hotel. Thank you!

Date of experience: December 16, 2023

Thumbnail of user ilonak37
New Jersey
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

It was really Wonderful. Everything was super smooth

Date of experience: October 12, 2023

Thumbnail of user philominag
Australia
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

The room was good but having a sink inside the room was very uncomfortable.
The water smelled..

Date of experience: September 10, 2023

Thumbnail of user juliaf574
Florida
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

I was able to get the best deal online from super.com.

Date of experience: December 11, 2023

Thumbnail of user matthewm2784
Minnesota
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

I use super.com for most of my hotel stays. I've never had any issues using them.

Date of experience: December 10, 2023

Thumbnail of user jackiec730
Florida
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

Great customer service and airport shuttle to airport

Date of experience: October 20, 2023

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From the business

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!

Company Representative

Thumbnail of user snaptravel
Super ✈.
Typically responds within 3 days

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