Overview
Support Pets has a rating of 4.7 stars from 12,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
It's nice to see how understanding you are to the need we have to take our pets with us to the store and more. I didn't see a letter to rental landlords
Such a wonderful experience and I am so glad I am able to take my support animal with me everywhere I go! It helps my anxiety more than I knew it could!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs!
I keep getting the same emails. I already have service but you keep sending me the same info
Thank you for your feedback, please contact our Customer Service team for any assistance you need.
Very easy to fill out the application to get my dog certified
My issue was resolved but it took about a month to get my documents & multiple phone calls to get a hold of someone. (You'll be on hold for a good hour)
Hi there! A member of our team has been in touch with you concerning this matter. Thank you!
Customer Service was quick to respond and nothing was complicated. I am glad to have renewed my documents with this service!
Your time is valuable to us, we're glad our application process didn't inconvenience you. We hope you find our services beneficial too!
Very helpful and quick/ easy to do. The staff and doctors were very knowledgeable and understanding of my need for the documentation.
We're happy to know of our great experience with our services, thank you for trusting our company for your ESA needs.
Love it its the best experience I could of actually signed up I love it it really helps so much with everything is signed to do so
We're so glad to hear yo have amazing experience with our services, thank you for making Support Pets part of your ESA journey.
It didn't take long to get my stuff. I was able to find everything i was looking for without a problem.
Easy and stress-free registration for loving pet parents is our goal. Thank you for making us part of your ESA journey.
Process was quick to get my dog service animal paper but I still haven't received anything to give to my landlord
Thank you for your kind words! A 5-star rating will be greatly appreciated.
Was super quick and easy! Was able to register my animal and have a proper dr. Note to show my apartment complex
Your feedback is greatly appreciated, thank you for making our company part of your ESA journey.
I realized the two for one certification! Now I can have my big dog with me!
Easy and stress-free registration for loving pet parents is our goal.
I'm thankful for support pets! They came through when I had an emergency and needed documents for my Roxy. The transaction was easy and I had access to customer service when I needed it
We're glad to hear that Support Pets was able to assist you in an emergency situation.
I received a lot of extra emails from different emails addresses asking about the status of my process even though I had already received all documents.
Thanks for your feedback we appreciate it, and our team will work on improving the website.
Found out about support pets through a friend test was quick and super easy was approved within 24 hours and also received my paperwork within 24 hours as well
An easy application process for our valued customers is what we always want to achieve, thank you for trusting our company with your ESA needs!
It has been good in some places but other places still charge you a pet fee.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
My cats got certified with a quick and efficient process. Now I'm able to travel with my cats freely.
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
Was able to secure a future with my dogs thanks to how quick and efficient the process and how quickly receiving my documents was!
We're delighted to hear you had a swift and smooth experience! Thanks for the trust.
Great experience hassle free to! Would recommend this to anyone dealing with stress or anxiety and have an animal that is there escape and comfort from anxiety or stress
Hi there! As a loving pet parent you deserve to register your furry angel hassle free. Registering our furry loved ones as ESAs should not be a difficult thing!
I received my documents quickly and was pleased However, when I received the harness, it was too small. I sent an email but have not received a response yet.
Thank you for your trust! We don’t want our customers to wait, so we try to deliver the package as soon as possible. You may give us a call at 855-700-7387 for further assistance, thank you!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Nothing can be more meaningful than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!