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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,647 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,513
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,315 reviews
How would you rate Support Pets?
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Florida
1 review
0 helpful votes
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Super quick and efficient
June 13, 2024

Was able to secure a future with my dogs thanks to how quick and efficient the process and how quickly receiving my documents was!

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're delighted to hear you had a swift and smooth experience! Thanks for the trust.

Indiana
1 review
0 helpful votes
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Great
May 13, 2022

Great experience hassle free to! Would recommend this to anyone dealing with stress or anxiety and have an animal that is there escape and comfort from anxiety or stress

Date of experience: May 13, 2022
Letti C. Support Pets Rep
over a year old

Hi there! As a loving pet parent you deserve to register your furry angel hassle free. Registering our furry loved ones as ESAs should not be a difficult thing!

New York
1 review
0 helpful votes
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Almost perfect
December 6, 2022

I received my documents quickly and was pleased However, when I received the harness, it was too small. I sent an email but have not received a response yet.

Date of experience: December 6, 2022
Mary Ann G. Support Pets Rep
over a year old

Thank you for your trust! We don’t want our customers to wait, so we try to deliver the package as soon as possible. You may give us a call at 855-700-7387 for further assistance, thank you!

Florida
1 review
0 helpful votes
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Excellent
May 16, 2024

Excellent services and great job. My both dogs now have benefits for still save and secure with mom.

Date of experience: May 6, 2024
Michigan
1 review
0 helpful votes
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Now Maya go everywhere
May 16, 2024

Since we have the pet support document, I take Maya with me to Canada 🍁, restaurant and the Aquarium

Date of experience: May 6, 2024
Mary Ann G. Support Pets Rep
12 months ago

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

West Virginia
1 review
0 helpful votes
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ESA Review
January 1, 2024

It has been a great experience but my school will not accept the letter. I do not know if it is illegal for them to not accept it but it was extremely weird

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad to know of your great experience with our service, we are looking forward to a longer partnership with you.

New Jersey
1 review
0 helpful votes
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Great
May 21, 2022

My approval was within the same day and I will be sending the docs to my apartment soon. They're personalized and official. Great experience. Let's hope the apartment accepts

Date of experience: May 21, 2022
Letti C. Support Pets Rep
over a year old

Wonderful to hear! We appreciate your feedback. With proper documentation from a doctor, hopefully everything will go well for you with your living situation.

Texas
1 review
0 helpful votes
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Quick and easy!
July 1, 2022

Thank you for the quick and easy process. My Dog is my world and I need her more than she needs me. Now I have what I need to be able to take her with me wherever I go.

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad you are satisfied with our service, thanks for choosing us!

Oklahoma
1 review
0 helpful votes
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Great!
June 6, 2022

Thank you for making this process a painless one. Doctors offices stress me out quite a bit due to a past experience and this is a much nicer way for me to handle this. I very much appreciate it.

Date of experience: June 6, 2022
Letti C. Support Pets Rep
over a year old

Thank you for your kind feedback concerning our company and the application process. We truly appreciate it! Wishing you much health and happiness!

Virginia
1 review
0 helpful votes
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Smooth process
June 14, 2024

The whole experience has been very smooth and efficient. I even received an email today to confirm my receipt of some documents.

Date of experience: June 4, 2024
Mary Ann G. Support Pets Rep
11 months ago

An easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.

Minnesota
1 review
0 helpful votes
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Straight forward
June 13, 2024

The whole process was straightforward and easy. They made it easy to understand and everything was processed quickly

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're glad to hear you found our application easy! We hope you find it beneficial too.

Pennsylvania
1 review
0 helpful votes
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Support Pet Documents
January 7, 2024

I got my dog certified through the website, it was quite expensive in my opinion however it was easy as can be and my documentation showed up in my email quite quickly.

Date of experience: January 7, 2024
Mary Ann G. Support Pets Rep
over a year old

We appreciate your positive feedback, and we always make our prices accessible to our valued customers.

North Carolina
1 review
0 helpful votes
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Awesome and Thorough
July 1, 2022

Thank you for the prompt response to my ESA request as well as the ID Card and tag came quicker than I thought they would. We are all set, so glad we did this!

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad you are satisfied with our service! Thank you for choosing us!

Texas
1 review
0 helpful votes
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ESA received within 48hours
June 1, 2022

I haven't turned my ESA letter into apartment complex yet so I don't know if it is enough to have my ESA (dog). I did receive the letter via email when the site promised it would be. Thank you.

Date of experience: June 1, 2022
Letti C. Support Pets Rep
over a year old

We are glad to know that you already received your ESA Documents.

Pennsylvania
1 review
0 helpful votes
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I wouldn't have been able to live with my dog anymore if I didn't make him an emotional support animal and I'm glad I did because that's exactly what he is for me!

Date of experience: November 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are delighted to be of assistance to you and your ESA, thank you for trusting us! We hope you find our services beneficial too.

Mississippi
1 review
0 helpful votes
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Super cool
August 11, 2023

Thank you for helping me and you don't know how much it has help that I can take my emotional support with me anywhere. You have changed my life for sure and I feel much safer.

Date of experience: August 11, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

Oklahoma
1 review
0 helpful votes
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How I feel about the program
June 13, 2024

My experience was smooth and great. I love how I was able to put my stuff in my self and not have to talk to someone in person

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for sharing your experience with our services, thank you for your trust!

South Carolina
1 review
0 helpful votes
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Support Pets is Awesome!
December 1, 2023

Support pets is great! My dog Snoopy & I are so close. Support pets understands that our dogs are members of our family! Snoopy travels everywhere w me!

Date of experience: December 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! We are looking forward to a longer partnership with you.

Michigan
1 review
0 helpful votes
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Easy to use
June 13, 2024

Navigation of the website was easy and the certification process was straightforward and as simple as it could've been.

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Easy and stress-free registration for loving pet parents is our goal.

Oregon
1 review
0 helpful votes
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Great and quick service!
July 1, 2023

I had a great experience with Support Pets. I received my documents in a timely fashion, and I've had no troubles with my documentation. Their customer service line is also great!

Date of experience: July 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!