• SurveyJunkie

SurveyJunkie

Is this your business?
Write a Review

Overview

SurveyJunkie has a rating of 1.4 stars from 363 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SurveyJunkie most frequently mention customer service, phone number, and many times problems. SurveyJunkie ranks 242nd among Survey sites.

  • Service
    104
  • Value
    107
  • Quality
    107
Positive reviews (last 12 months): 5.3%
Positive
1
Neutral
0
Negative
18
59
See all photos
How would you rate SurveyJunkie?
Top Positive Review

“Received Full Payment”

A J.
12/29/19

I DID finally receive full payment. All total I have made $645.00 since early OCtober 2019. Their customer service has been consistent, taking 48 hours to respond. I do hope they continue to provide surveys for me to complete. I will post a monthly update. Happy New Year!

Top Critical Review

“BS Woke Liberal Surveys”

Gregg M.
10/12/24

Get ready for nothing but anti-conservative surveys that glorify liberals and spread false narratives in an effort to sway those who must be senile or brain dead. And good luck sending in pics of your driver's license or passport, along with a selfie, in order to get any type of compensation. You're lucky if you can make $10 a day while giving up your personal information nonstop.

Reviews (363)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (39) phone number (22) survey junkie (127)
Thumbnail of user michaelc7294
Florida
1 review
4 helpful votes
  • Send Message
September 7th, 2022

This website uses DECEPTIVE advertising to list surveys that will post huge rewards for taking a survey, but almost as quickly as you are notified, will disqualify you from taking the survey. Also, the company lists BONUS opportunities where you complete 3or more surveys worth 25 or more points for 7 days to get a 500 point bonus, but then disqualifies you from completing the high point surveys to qualify for the 500 point bonus. Overall this is a TOTAL SCAM and waste of your valuable time.

Tip for consumers:
Avoid this site altogether!!

Service
Value
Quality
Thumbnail of user dominicw71
Mississippi
1 review
3 helpful votes
  • Send Message
June 25th, 2022

I've been trying to cash out for 5 days now to no prevail. The customer service number is nothing but a recording telling you to leave your email address. No but a waste of time

Tip for consumers:
That they are not willing to pay

Products used:
Survey

Service
Value
Quality
Thumbnail of user markj548
Canada
7 reviews
11 helpful votes
  • Send Message
September 9th, 2019

Over the years I have been a member of several different survey websites. I can say with 100% conviction that SurveyJunkie offers the lowest paid surveys on the web. The average is $0.35 for a 20 minute survey. You can also expect to get kicked out of the survey or disqualified after having completed all of or most of the questions. Not sure if SurveyJunkie pockets the money or is allowing the survey givers to rob their website patrons. On top of the lowest paid surveys, and getting robbed you can expect to not receive points at all after completing surveys. This happens when you are not disqualified or kicked from the survey, at or near completion, but go through all the steps of completion only to see that the points are not credited to your account. SurveyJunkie claims the points are pending and being held by the survey provider until they review the survey answers. But, given the other issues with this website I definitely have my suspicions. I completed a survey a week ago for 45 cents and it has yet to be credited to my account. ****Update: After waiting a week for my pending points and spending 20 minutes legitimately completing a survey, I just received 3 points(disqualification credit) out of the possible 45 points I was promised for completing the survey. Plain and simple I was >robbed<, of my time and my money.**** Don't be a sucker and waste your time and have your money stolen with this unprofessional, dishonest, penny pinching, thieving bull crap website. Hands down the worst survey website I have ever had the misfortune of being associated with...

Thumbnail of user melindas90
Canada
1 review
10 helpful votes
  • Send Message
June 5th, 2019

I have been doing surveys on this site for a number of years with no problem about 5 days ago I had 945 points I stopped getting surveys so I sent them a message they said I violated at least one term and they said they could not help me and to send them a message if I did not agree with this I sent them 2 messages never answered back very disappointed with this company

Thumbnail of user sherryb700
Canada
1 review
0 helpful votes
  • Send Message
August 30th, 2022

I really like doing surveys as i am very opinionated and like to say what is on my mind and help the polls in the meantime and also make money doing it. So i joined Survey Junkie in hopes to accomplish all this but to no avail DID NOT GET MY REWARD AS PROMISHED BECAUSE YOU CANNOT GET THROUGH TO CUSTOMER SERVICE. THE LINK THAT YOU NEED TO ACCESS TO DO AN ID VERIFICATION DOESN'T WORK SO YOU NEED TO TALK TO SOMEONE BUT NEVER GET A CHANCE TO. I ACCUMULATED 1000 POINTS AND WANTED TO REDEEM THEM AND STILL CAN'T. DON'T WASTE YOUR TIME LIKE I DID. I JOINED IPSOS FOR DOING SURVEYS AND DID NOT HAVE ANY PROBLEMS REDEEMING MY WELL DESERVED REWARD. THANK YOU IPSOS AND I WILL CONTINUE TO DO SURVEYS ON YOUR SITE.

Service
Value
Quality
Thumbnail of user joycew110
Oregon
4 reviews
4 helpful votes
  • Send Message
April 8th, 2023

I love survey junkie it's great to earn extra cash from survey junkie.i just redeemed in seconds my money was delivered to my pay pal account. Hassle free experience thank you survey junkie.

Products used:
Surveys

Service
Value
Quality
Thumbnail of user kellyc530
Illinois
4 reviews
9 helpful votes
  • Send Message
March 8th, 2020

I completed surveys for a week and when I got over 10.00 to cash out the problems started and they refuse to put the money in my PayPal account. Beware they are scammers

Thumbnail of user deannah310
Colorado
1 review
2 helpful votes
  • Send Message
August 26th, 2022

When I started doing surveys 4 years ago, Survey Junkie became my favorite! The code system and payouts get easier to understand the longer you use their method! The long code they give to get your payout can be copied and pasted, and that makes it easier. Or if you write them down, make sure you get the code exactly! Be sure to follow all the rules and then it works well.
For the last year, I have noticed that I put in the time and solid effort to complete the whole survey and then at the end, oops, this survey is full or maybe at that point, they find I am disqualified! What?
So they get your opinion but pay out nothing or 2 or 3 cents! Where do those points or cents go? So I've given 30 minutes of my precious time for 2c!
My other gripe is putting 3 to 5 surveys in one survey! Yesterday, I completed a 70 point survey that included 5 different topics representing 5 different types of businesses and took way longer than the prognosticated 10 minutes! More like 40 minutes!
There are a bunch of us that need this supplemental money to survive! Yes, it's true! Get back to being good, Survey Junkie!

Thumbnail of user abdulrashidj
Canada
3 reviews
3 helpful votes
  • Send Message
September 1st, 2023

For those who want to use Survey Junkie; if you want to continue being disqualified and your 100 points taken from the thieves, and you get 3 pts for trying, then continue using the app if it is worth your time. Otherwise,
REDEEM ALL YOUR POINTS AND CLOSE YOUR SURVEY JUNKIE ACCOUNTS!

Service
Value
Quality
Thumbnail of user sheric193
Kansas
1 review
1 helpful vote
  • Send Message
August 14th, 2022

My biggest complaint is spending 30 mins on a survey and it locks up at the end and you don't get to submit it so you get no points for doing it at all.

Thumbnail of user chezf
Georgia
1 review
12 helpful votes
  • Send Message
January 2nd, 2020

JD Power and Toluna surveys are scams. You will spend 20-30 minutes filling out a survey. The company record the consumers' vital information that will obviously satisfy their survey stats and requirements, but deny compensation You the consumer will get to the end of the survey and be informed you did not qualify. I am sure that is complete bullcrap. It appears SJ is in cahoots with JD Power and Toluna's scam to fraudulently obtain consumers information without paying them. If a person doesn't qualify for the survey, this should be determined early on and not after the very last question is answered and submitted. I have taken over a dozen surveys from JD Power and Toluna where I completed the survey and didn't receive compensation or was told I didn't meet the qualifications after completing the entire survey. What I have started doing is declining all Toluna and JD Power surveys. These two companies are frauds and SJ is in it for the money. Stir clear of JD Power and Toluna surveys. They will burn you and waste your time. Outside of those two companies, the other SJ surveys honor their agreement and weed out those that do not qualify early.

Thumbnail of user daveh800
New Jersey
1 review
0 helpful votes
  • Send Message
March 31st, 2021

It doesn't let you verify your identity after you reach the $5 threshold. As I spent so much time trying to reach the threshold needed to find out I cannot even redeem.

Thumbnail of user luveto.travel
Arizona
2 reviews
1 helpful vote
  • Send Message
October 1st, 2023

I answer a few questions and then it takes me right back to the dashboard page, over and over and over and over. I don't think I have completed an entire survey once. Is it really worth it?

Quality
Thumbnail of user tayarim
Indiana
1 review
0 helpful votes
  • Send Message
January 17th, 2019

You have to lie in order to do the surveys and the only way I was able to get the money was through bank transfer which took about 2days, no egift or PayPal option if I go hard on here I can get may 30$ a week not worth it

Thumbnail of user soniac61
Florida
7 reviews
6 helpful votes
  • Send Message
May 15th, 2019

I am waiting for some of my points to be clear that I can cash out of money. But my reset my password is not working cause I can't get no message to change my password.

Thumbnail of user thomasf80
Texas
1 review
6 helpful votes
  • Send Message
July 26th, 2019

I had seen a advertisement for this website, then I filled out survey and 6 months later still no pay, no call. Complete $#*!ty people. I had to place a review on this hopefully other people will see this and not do their surveys.
THEIR SURVEYS ARE SCAMS DO NOT FILL OUT!

Thumbnail of user justink93
California
2 reviews
4 helpful votes
  • Send Message
July 19th, 2018

Meh experience. Didn't qualify for the first 3 surveys I took. I was paid on the 4th one. But the first 2 surveys took 20 minutes and thanked me for completing.

Thumbnail of user nickm1233
Kentucky
1 review
1 helpful vote
  • Send Message
August 24th, 2022

They give you a review for 200 or 300 points and halfway through they kick you out and give you 2 or 3 pennies for your 20 minutes time. So they get your time for pennies. Scam!

Tip for consumers:
Don't.

Products used:
$#*! you.

Service
Value
Quality
Thumbnail of user bradfordr12
Georgia
1 review
10 helpful votes
  • Send Message
June 9th, 2019

I saw a YouTube video talking about ways to make money online and was sent to this site. When I first started, I was amazed at how many surveys were being offered and how quickly I was able to reach the 1000 points needed to cash out. That's when the nightmare began. They won't send your money to PayPal until your account is verified. When I tried to do that I got a message saying there was some kind of technical difficulty and it could take up to 7 business days for a response. A MONTH had went by and I heard NOTHING. In 2019 it does not take a month to reach anyone in the United States. Every time I tried to follow up on the matter they would send the same technical difficulty message but would also have the NERVE to offer me additional surveys without paying me for what I had done already. Fed up with them, I returned the favor and started spamming them with emails demanding to be paid. That's when they finally called me back. I cashed out and began doing surveys having finally been paid. After two more successful cash outs, surveys are suddenly "no longer available". What a bunch of LOWLIFE crooks! Save yourself the trouble and STAY AWAY from this site. Hopefully it will be shut down soon!

Thumbnail of user tinaw195
Florida
1 review
10 helpful votes
  • Send Message
March 29th, 2019

WOW! JUST WOW! I have been a member for a LONG time and just last night I could have redeemed my points. Now, as of this morning I am receiving a message I need to verify my info before I can redeem. I receive an email stating I violated something which is complete BS. I guess my complaining on here and other sites and emailing customer support because of not receiving points for completing surveys has caused them to block me. Completely unacceptable and I will continue to blast them and will not contact the BBB if this isn't resolved.

UPDATE! I was "allowed" to cash out for a final time but no one can respond as to what "term" I supposedly violated. BEWARE! I went back and re-read the terms and cannot find anything I would have violated... other than a term that states something like you HAVE to update your profile at least every 6 months or they can terminate you... make sure you do that. Since I have been a long standing member I think I deserve the common courtesy in someone explaining what I supposedly violated that was so bad I was terminated!

Thumbnail of user maxinen6
Florida
1 review
5 helpful votes
  • Send Message
April 5th, 2019

On March 12th I redeemed my points and all went well. Later on in the week I got this cheesy error message stating the following: "Uh oh looks like surveys are not available at this time. Please check back in a couple of hours." Of course no surveys were available for me that weekend. Naturally I contacted customer support and they immediately responded. I gave them my cell and landline phone numbers. That was on Monday, March 18th. To this day I still get that same error message at my Members page.

Yes, I have sent numerous emails to customer support and this is the canned email response I keep receiving: "You have been added to our verification call queue. We are expecting a high call volume so please expect delays of up to 7 business days. We apologize for the inconvenience and appreciate your patience. Survey Junkie Support" Well I have been more than patient and I firmly believe my account has been blocked for some reason. I'm completely done contacting Survey Junkie. The next step will be the Better Business Bureau.

Thumbnail of user marcd91
Florida
1 review
9 helpful votes
  • Send Message
March 25th, 2019

Scammers make we awenser and work for free and don't give us the money. The Fbi ignore us when we try to call. We should open a public lawsuit on those mother$#*!ers.

Thumbnail of user davidr3859
Canada
1 review
3 helpful votes
  • Send Message
September 3rd, 2021

I've been trying for over a month to redeem my points and haven't been sucessful. I sent for the postcard with the 12 digit code that I haven't received for over a month and I've put myself on their call queue 7 times in 9 days and no one has called me back (says it will take 24hrs or less). That's why they send a postcard instead of a 4 digit code on a cell phone so they can blame it onj the post office and then never call you back because they're too busy to call. Left my number and email address and a message and no one has responded in any way at all. DON'T WASTE YOUR TIME, THEY WILL TREAT YOU LIKE DIRT AND NEVER PAY YOU

Tip for consumers:
Don;t bother trying to redeem because they have every stall measure in place. Try it with only $5 to redeem and see for yourself, they will waste your time and rip you off. They've owed my money for over a month and have never called me back even though I put a number on their call queue on several occasions and messaged them giving them my email address and have not got back to me in over a month.

Products used:
I do surveys for LEO and Branded Surveys and they always pay in a short period of time. MaruVoice I'm told is also pretty good. This site is a total scam and waste of your time.

Service
Value
Quality
Thumbnail of user guyc31
South Carolina
1 review
8 helpful votes
  • Send Message
August 8th, 2017

I was paid a few times. The last time I went to cash out they said my account was locked to protect myself. When I inquired they said my account was locked for violating the rules. It's not true. I asked them which rules I violated and got nothing from them. There is no phone number listed but the BBB website states survey junkie it is another name for blue media ventures. Blue Media Ventures, Inc.
6 years in business
1200 S Brand Blvd # 200
Glendale, CA *******-2641
WEBSITE
BBB File Opened: 02/07/2017
Business Started: 01/01/2011
Business Incorporated: 01/03/2011 in CA
Type of Entity

Corporation
Business Management

Armen Adjemian, CEO
Business Category

Market Survey Companies
Alternate Business Names

Survey Junkie
Www.surveyjunkie.com

Tip for consumers:
don't waste your time.

Service
Quality
Thumbnail of user lylaa1
California
1 review
7 helpful votes
  • Send Message
March 21st, 2019

I'm $#*!ing livid I spent a good week earning 2000 points for a 20 dollar reward, I was so excited to redeem it they asked for my address. Gave it phone verifation done and NOTHING it continues to stay contact support to confirm recent acitivity it's been WEEKS nothing. $#*! this site and everyone who uses it. I made you $#*! $#*! mfs so much money you $#*!ing lying $#*! scammers STAY AWAY IM WARNING YALL

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

When large companies are ready to release a new product, or are looking to make changes to a current product, they need everyday people, like you and me, to offer some insights into how the general public sees their product... and they will in this rese...

How do I know I can trust these reviews about SurveyJunkie?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about SurveyJunkie?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business