• SurveyJunkie

SurveyJunkie

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Overview

SurveyJunkie has a rating of 1.4 stars from 363 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SurveyJunkie most frequently mention customer service, phone number, and many times problems. SurveyJunkie ranks 242nd among Survey sites.

  • Service
    104
  • Value
    107
  • Quality
    107
Positive reviews (last 12 months): 5.3%
Positive
1
Neutral
0
Negative
18
59
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How would you rate SurveyJunkie?
Top Positive Review

“Received Full Payment”

A J.
12/29/19

I DID finally receive full payment. All total I have made $645.00 since early OCtober 2019. Their customer service has been consistent, taking 48 hours to respond. I do hope they continue to provide surveys for me to complete. I will post a monthly update. Happy New Year!

Top Critical Review

“BS Woke Liberal Surveys”

Gregg M.
10/12/24

Get ready for nothing but anti-conservative surveys that glorify liberals and spread false narratives in an effort to sway those who must be senile or brain dead. And good luck sending in pics of your driver's license or passport, along with a selfie, in order to get any type of compensation. You're lucky if you can make $10 a day while giving up your personal information nonstop.

Reviews (363)

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Reviews that mention popular keywords

customer service (39) phone number (22) survey junkie (127)
Thumbnail of user mindyl110
New York
1 review
7 helpful votes
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June 14th, 2022

I've done several weeks of surveys and can't redeem the credits I've earned. I should have done my homework, the reviews are correct. A total scam, zero customer service. Unfortunately I'll never be able to support the products I reviewed etc because of this.

Tip for consumers:
Stay away!! Don’t waste your time.

Service
Value
Quality
Thumbnail of user lizn35
Louisiana
1 review
7 helpful votes
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September 3rd, 2019

I have not been able to get my points for any surveys worth more than thirty points. They would ask you to fill it out and you would spend time doing so. Then at the end it says you're not qualified after you've already given then all this information. They then give you 2 or 3 points to compensate you. By the way 100 points is worth $1. Seems like the only surveys I can get points for are worth only 10 points. It is an absolute waste of time.

Thumbnail of user seanm463
Canada
1 review
9 helpful votes
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June 3rd, 2019

I did surveys for them for a year, right up until yesterday. As soon as I asked to redeem my earned points, I was told I violated some "term of use " and that they were "unable to assist me ". They are a complete scam and will not pay you. Beware. If you are doing their surveys, try to cash out now. You will receive the same answer, and they WILL NOT PAY YOU. Complete waste of a year of earnings.

Survey Junkie Support <*******@surveyjunkie.com>

6:00 PM (25 minutes ago)

To me

Hi *****,

Your account activity appears to have violated at least one condition listed in our terms of use.

Quality is important to us and our research partners and we take violations very seriously. We are unfortunately unable to assist you. If you believe this information is inaccurate please reply to this message. We apologize for any in convenience.

Thank you,
Survey Junkie Support

Thumbnail of user jaimeem15
Pennsylvania
1 review
8 helpful votes
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June 7th, 2022

I've been a member of survey junkie since August of 2021, I've earned $740 since then, but lately, since about 2 months it's been horrible. The rate that you qualify for surveys is much lower and the number of glitches is increasing. I rarely meet my goal of 3 surveys a day anymore because I don't qualify for most of them and I waste too much time trying to determine if I do qualify. I might concentrate on Inbox Dollars from now on.

Thumbnail of user sarahp559
Illinois
2 reviews
10 helpful votes
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March 8th, 2020

As long as your information is consistent, you will not have any problems with your account and redemption. I've made around 400 dollars and remain taking surveys every week (paid around 10$ every two weeks)

Thumbnail of user dond400
Poland
1 review
6 helpful votes
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September 16th, 2021

Using this site to earn money is problematic. Many times you will begin a survey and after you have answered so many questions you are told that you don't qualify because your information doesn't match or you have answered too quickly. Another is answering a number of questions (which takes time) you begin the survey only to be told your answers were not saved and to try another survey. Another big problem is having answered the questions you are suddenly confronted with an error telling you that the survey has been filled up, which begs the question how did I even get to take the survey? HMMMMM... Maybe picking up loose change in a parking lot would make you more money.

Thumbnail of user deap4
Canada
2 reviews
14 helpful votes
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May 14th, 2022

I am member of a few survey sites and nobody ever asked to send them photo of my drivers license. For me that is asking for trouble - who knows where they gonna store that info. It got my picture, date of birth and address - how convenient to steel my identity… No reasoning with them… so good buy Survey Junkie - i hope others want send them so sensitive info

Service
Value
Quality
Thumbnail of user payg
Texas
1 review
3 helpful votes
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July 27th, 2019

I am not sure about the issues others are having but this has seriously worked for me so well I have already told like 5 people and I have just started using this site about 6 days ago. I have already racked up almost 4000 points in this time. Sure it takes a lot of time in a way to get points, but I've already cashed out to make sure this was legit before investing too much time into it and let me tell you it has. I was able to put in my bank information and it said in 4-5 business days the money would be there and it only took 2. SO despite these negative comments, I have had a good experience with this website. After all you know what they say, people are more likely to tell you about something they dislike and doesn't work rather than tell you about something they do like and does.

Thumbnail of user bethv98
Colorado
2 reviews
6 helpful votes
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August 24th, 2022

When I first joined, it was great. Lots of surveys. Now I can't seem to get any surveys. They have surveys on the board and when you click on it, it says... oops... this survey is closed or you don't qualify and what really gets me is when it says you don't qualify before even asking the initial questions. It's like since making a certain amount of money, they cut you off. It's awful but I continue because it's one of the only sites that do direct deposit. Another thing recently is certain companies surveys won't load.

Tip for consumers:
Don't use if you want to make any money after hitting a certain amount. You will not get any surveys after a certain amount you've earned.

Products used:
Survey junkie

Service
Value
Quality
Thumbnail of user bernicer72
Georgia
1 review
7 helpful votes
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February 8th, 2023

You are wasting your time if you join and do these reviews. There are plenty of other sites much better than this that actually give you the money you deserve for answering questions. Plenty of times you start a survey and complete it and then it says you get 3 silly pennies. I just wasted 20 minutes and it just did it again. No way would I go back to this. Is just not worth your time.

Value
Quality
Thumbnail of user rachelp297
Montana
1 review
7 helpful votes
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July 26th, 2020

I have several times selected a survey. After spending 5- 10 Minutes on the survey it will say, "uh oh you do not qualify for questionnaire. Don't worry we're awarding you 3 points." So I select a 10 minute survey For 50 pts and 7 minutes in get a whopping 3 points! What a waste of time.

Thumbnail of user sharonm1373
Florida
1 review
3 helpful votes
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December 2nd, 2020

I have tried for several weeks to get paid for the points that I have earned. All that I have been getting is the run around by email with Survey Junkie. They tell me to request again and I get no response. They must verify your banking info from what I understand. They should adopt the same policy as others do and verify by small deposit as others do. I do not recommend Survey Junkie to anyone. It is a waste of time and many times you get disqualified or no credit given for your survey. I would give negative stars if I could.

#Bad business customer service #rip off

Thumbnail of user debh342
California
1 review
19 helpful votes
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June 30th, 2023

I have been on survey junkie for a while. They suck you in to believing you will make money taking surveys. My experience with them says differently.
They show how many points a survey is worth and when you try to take it, they either say you don't qualify for that survey or they make you take the whole survey and when you are done, they say oops, the survey filled up. In all this time, I have not even made $7

Thumbnail of user mistyj37
Canada
1 review
12 helpful votes
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April 15th, 2020

Scam $#*!ers,,,,,, I did work for them for ages, made well over $100,,,,, then all of a sudden, they need so called "verification" to pay me a measly $11 USD? Nice try,,,,, I will expose you and scream from the top of my lungs until I get my money that I worked for... Shame on you!

Thumbnail of user tomsaye211
Georgia
1 review
11 helpful votes
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September 4th, 2023

I no long recommend any company who suddenly after 5 months ask for a picture id drivers license or any highly secured document that you shouldn't send to anyone especially if you have been a victim of identity theft

Thumbnail of user rhondeliai
Georgia
1 review
5 helpful votes
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February 2nd, 2023

After being inactive for 2 months, I decided to complete some surveys. I qualified for the first one I clicked on. After giving answers of a paragraph or more, uploading 4 different pictures it asked me to google and then answering more lengthy answers, I finally reached the end. I clicked submit and it said "we are sorry you did not qualify, this survey filled up." And it gave me 2 cents for trying. I spent over 30 minutes giving honest answers, uploading pictures and more. I believe my answers were recorded and airbnb benefited. Instead of compensating me the amount I was promised, I received 2 lousy cents.

This has happened to many so many times over the years causing me to use Survey Junkie less and less. My time is worth more than 2 cents and do are yours.

Below are the photos airbnb.com was asking me to upload. I had to search for them first, which was time consuming!

Thumbnail of user craiga371
Illinois
1 review
3 helpful votes
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December 26th, 2022

Hello, We joined Survey Junkie and created an account. We did surveys all day long. We only earned $3.25 for hours of work. The next day my account was no longer working and we used the correct password. Survey Junkie said it was the incorrect password. We elected forgot password but they did not send us anything. We think Survey Junkie is junk! You can never earn much money doing their surveys and they kept our earnings too! This is a scam game!

Thumbnail of user stephaniek1268
Missouri
1 review
4 helpful votes
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November 13th, 2022

I've taken over 100 surveys and at least 25 of them you get all the way to the end and the word ERROR pops up. You advise their customer service department and they tell you they can't do anything unless you have the survey number. ( which is at the very beginning when you first hit the green bar).
That's the only time you see it. Who remember's it?

Thumbnail of user michaels2730
Georgia
1 review
7 helpful votes
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November 21st, 2019
• Updated review

What a joke after it taking 3 weeks they finally paid with the same response like a robot. Now I am getting no surveys. There were unlimited amount of surveys before but now nothing. I deleted the account.

No verification email coming through. Cannot cash out WTF!
October 9th, 2019
• Previous review

I am sitting at 28.00 and tried to cash out and it keeps saying sent a verification code to my email and i never get it. Have sent the email

Thumbnail of user jays1396
Texas
1 review
0 helpful votes
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September 3rd, 2022

I have been trying to cash out for over 2 weeks, it won't allow me to take or load of picture of my ID. Tech support won't answer my emails or call me. Stealing from people after you spent the time to complete the surveys. What a waste.

Service
Thumbnail of user marlenew51
New Jersey
1 review
5 helpful votes
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September 24th, 2019

This website is awful. I liked it in the beginning but it took me so long to get to about $11. I decided to put that little amount in my PayPal. I confirmed it and everything. I followed the instructions and Survey Junkie CANCELLED the transaction for no reason! Where did my hard-earned $11 go? I don't even get it back. It's a waste of time and energy. I suggest other websites.

Thumbnail of user craigf319
Wisconsin
0 reviews
2 helpful votes
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January 3rd, 2022

I couldn't cash in points over 600$ worth or I'm considered a contractor and they want my ss#. O giving. New year starts ******* points can't get gift cards because it's to much. Don't have a pay pal and not getting one. I loose lousy group avoid

Tip for consumers:
No

Products used:
None

Service
Value
Quality
Thumbnail of user calebg108
Florida
1 review
4 helpful votes
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November 13th, 2022

Survey Junkie is nothing more than a scam site that pretends to be a survey site. They expect you to do these 10-30 minute surveys, only to either:
1) Deny you 95% of the time,
2) Ask for personal information such as an ID (almost no other survey site does this)
3) Pay you literal chicken change for wasting hours of your time
4) Glitch and simply say you weren't qualified after spending 20+ minutes on a survey.
5) Withhold money from you by saying your account wasn't verified (even though it was).
6) Leave you on silent and have almost non-existent customer service
7) Will purposely decrease the amount of surveys you get after you cash out once

And much, much more. This app/site and the people who run it are a bunch of scam artists and I can't wait for the day when their trash@$$ company goes belly up and goes bankrupt. F##k these guys, don't waste your time on these absolute clowns.

Tip for consumers:
You're better off using PrizeRebel, Qmee, or the other infinitely better survey sites. Survey Junkie lives up to its name: It makes you do a bunch of surveys and it is a hunk of junk.

Thumbnail of user nigeln
California
50 reviews
127 helpful votes
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September 6th, 2022

I was 50 points away from cashing out when Survey Junkie stopped sending me further surveys. The homepage is blank. I've contacted customer service multiple times but they never responded. Their social media team is also unresponsive.

Thumbnail of user dustinl32
Louisiana
1 review
9 helpful votes
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August 27th, 2018

These folks will let you accumulate points, but won't let you redeem them.
When you try to redeem your points, you'll get a message that says to "contact support." But when you contact support, they will never respond, no matter how many messages you send.
So if you enjoy taking surveys for fun - go for it! Just don't expect to get paid. Ever

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