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I like the site as it is very easy to order and the products are just like in the picture! It took a bit longer than expected for the order to arrive but due to this times i do not mind anymore! Overall very satisfied and will order again for sure!
I've been waiting over a month for my dress. At first the customer service was good but now they can't tell me when my dress will be shipped and their number doesn't work. Never ordering from here again.
I like the site as it is very easy to order and the products are just like in the picture! It took a bit longer than expected for the order to arrive but due to this times i do not mind anymore! Overall very satisfied and will order again for sure!
I've been waiting over a month for my dress. At first the customer service was good but now they can't tell me when my dress will be shipped and their number doesn't work. Never ordering from here again.
Cant recommend these dresses enough! Beautiful fit, came in superb timing with great service. So many people commented on this dress at the year 10 formal the photos looked identical to the finished product
I really love the wide selection of dresses from suzhoudress. Thumbs up for the quality and stunning designs. It was well worth the money :) 'm so pleased with my dress purchase the shape, color, size and gorgeous design! Highly recommended :)
I got exactly what I ordered. It came before the shipping date they gave me. They were sized to fit and fit perfectly. I will be buying more dresses from this site. I will come back with pictures of all the bridesmaids in their dresses next month. Sorry you cant see them before my big day. HM
Ugh I am so upset! I bought a dress from this company and asked for it with my custom measurements... well what I got looks nothing like the picture advertised and it's terribly sewn. I paid $230 for a piece of crap. Please never buy from them I got it for my 21st and have been rushing around trying to find another dress because they refused to refund me my money and wouldn't let me return it. They are thieves and don't care about you...
I have never shopped online overseas before so I was little worried. I was also confused about my size, but they helped me a lot with my measurements and the details of the dress. I would like to thank Greata, a nice girl who is careful to answer all my questions. It arrives on time and fits well. I will reorder my coming party dress soon.
Tip for consumers:
If you are not sure about the size, maybe you can ask them for some help, just like what i did.
My daughter measured herself prior to ordering her prom dress. We ordered the correct size but the dress was delivered. It was 5 inches smaller around the bust than the one we ordered. I contacted them, sent photos. They advised me to return. I paid for tracking so I can see the dress has been received. But they have not issued a refund. I have waited 3 months. They do not reply to my messages. Its daylight robbery. These people are crooks. DO NOT BUY FROM THEM.
We ordered what we thought by the picture was a beautiful dress. Turns out they try to reproduce designer gowns. We paid $270 for a dress that looks like something out of a haunted house. The sewing is terrible. Edges are cut uneven and not hemmed. The fabric is terrible and very poor quality. And when you ask for your money back they won't give it
I ordered a dress for my sons wedding and when it came it was tiny and would not zip up(I am only a regular size 12). I have e mailed them the very next day to get details how to return the dress but they have ignored me and it looks like I am stuck with a £100.00 dress that wont fit me. Terrible treatment of a customer will never shop with them again.
Tip for consumers:
Avoid this company.
Best quality dress! Shipping was really fast especially getting shipped overseas, 100% recommend! Got lots of compliments, tailoring time was 2 weeks and they shipped it on a Thursday and I got it Monday morning, best prices aswell, not expensive at all for what your getting
STUNNING is all I can say... and pretty much anyone who has seen the dress says as well. Beautifully crafted, with durable lining and boning in the waist. Such AMAZING quality. I have ordered from many other sites but this one is definitely the best! Sizing and fit exact to measurements given. Timing for shipping pretty decent. Took 4 weeks total. Thank you so much! :)
Let me do you the pleasure of saving yourself from the worst dress website EVER! These people are fraudsters and literally false advertise their products. I ordered a dress from them for prom and the dress came out like 1000 times smaller even though I Literally measured myself and gave them accurate measurements. Not to mention the fact that I paid £200, which included first class shipping, which was 2 months before my prom and the dress arrived literally 4 days before my actual prom- *disaster*! Here comes the worst part; after spending sooooo many days attempting to retrieve a refund as it is just and fair, these people refuse to refund me! I told them how they really didn't altar my dress according to my measurements and... out of no where, they stopped replying to my emails! I've already contacted my bank and I'm taking matters into my own hands!
Bottom line is, please don't buy from this website! Unless you want to end up like me!
I fancy this dress, I had a little trouble with the size, but it looks amazing on me and the vibrant red color I choose was ideal for my complexion. I am soo glad that i received it in time. I will be ordering more from this site for sure!
I ordered a light pink dress almost 500 us. Came looking nothing like the picture really horrible and the worst thing it says in their return policy if you don't like the dress you can return it and they will give your money back. I have been emailing them almost every day after receiving the dress. At first they replied and wanted a photo of the dress after I gave them a photo they never replied again. They all liars. Service very bad after you receive the dress. In trusted website and it's from China.
Awesome experience! Great customer service, came with plenty of time to spare and was such an absolutely gorgeous dress! I must have made a slight error with my measuring or something because there was a lot of space and it wasn't quite as tight fitting as I wanted it to be but otherwise an awesome product. I would definitely purchase from here again :)
The dress I ordered was absolutely perfect for my dinner party. Its very slimming, the material is super comfortable, and it fit perfectly. I would say its very true to size. The dress is well made and washed really easily. Color did not fade in the wash. I need more of this line in my closet!
I am in love with this dress! I'm 5'4; and it goes a couple inches past my feet so it was great with heels on! It's fit was perfect and I had so many compliments! The weight of it is a little heavy, so it has this comforting feel to it, not to mention the dress itself is extremely comfortable and not itchy or anything at all. Recommend it.
I ordered a dress for my daughters prom, I had to special order to her size since she is very tiny. It came out so beautiful and fit her like a glove. Communication with the company was easy and very personable. I will definitely order my next special occasion dress from here.
This website is amazing to order! I bought a dress for my wife and she loved everything about it! I recommend that everyone goes here and buy any type of dress, they really work with you to help you get the dress that you want and love!
I love my dress so much. The dress was the right size and everything. They kept talking to me about my dress but you have message them first. The dress takes time to made then it take 2 days come for me. I will buy other dress again honestly.
The material used is nowhere close to that what is shown on their website. I had placed an order for a wedding dress with this supplier on 11. 09. 22, while the pattern is the same. I had insisted that they do the sleeves as per the pattern I had sent and to use a good pearly material. I had asked them several times for the material they would be using for the sleeves to be shown to me. Everytime I asked they kept giving excuses saying our people are busy, we will use good fabric, to avoid my asking again and again they seemed to hurry through with the completion. To my surprise the dress arrived within 3 to 5 days of dispatch, the quality used on the sleeves is very very cheap and they have left the ends of the sleeves open and unfinished and used cheap silver shiny stuff both on hands as well as the upper body which I had never mentioned, besides it's very very long and I can hardly fit into it. They neither discuss nor show what they are using or what is done once you give them the money and measurements. Two star rating is because they sent it on time.
Tip for consumers:
Please go through the reviews carefully before placing orders. The supplier needs to discuss the products and show them like any other tailor would do and be open about the usage of material etc.
Products used:
Wedding dress ordered not used
I had received my dress a little later then I expected but I did receive it before my prom. The quality wasn't bad but I had to choose a dress that was 2 sizes bigger than what I usually am.
The absolute worst customer service I have ever experience in my life. It pisses me off that people like this can stay in business. Thievery.
Email: info@suzhoudress.com Whatsapp: +86 18862146704 We are a professional dress maker and belong to a large dress fashion company. We are experienced tailors, in order to meet our customers' requirements, we provide high quality dresses and ship worldwide.