• SuZhouDress

SuZhouDress

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Overview

SuZhouDress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate SuZhouDress?
Top Positive Review

“Very easy to order!”

Yana L.
3/24/24

I like the site as it is very easy to order and the products are just like in the picture! It took a bit longer than expected for the order to arrive but due to this times i do not mind anymore! Overall very satisfied and will order again for sure!

Top Critical Review

“This site is horrible!”

Candance J.
5/5/16

I've been waiting over a month for my dress. At first the customer service was good but now they can't tell me when my dress will be shipped and their number doesn't work. Never ordering from here again.

Reviews (147)

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Reviews that mention popular keywords

customer service (11) prom dress (10) 2 days (4) custom measurements (3)
Thumbnail of user magdalenaf2
2 reviews
1 helpful vote
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March 20th, 2019

I ordered a dress for a birthday party. It is short, stylish and great quality. Love it a lot. Would order again.

Thumbnail of user laquacyd
1 review
2 helpful votes
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April 19th, 2018

Shipping is true to ship out date. My dress came 2 days after it was shipped out. Came true to picture and I looked amazing for my prom.

Thumbnail of user rosangelas
1 review
0 helpful votes
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November 2nd, 2018

Great store, I highly recommend to do good shopping. Good options and great varieties of products of the latest fashion trends.

Thumbnail of user shambreshar
1 review
1 helpful vote
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April 16th, 2018

I order my dress and it was everything I wanted... It fitted so well... it was exactly like the picture I seen.

Thumbnail of user dejonaiw
1 review
0 helpful votes
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June 25th, 2018

The dress was absolutely beautiful. It looked exactly like it was on the site and it fitted me perfectly.

Thumbnail of user tasjao
4 reviews
5 helpful votes
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April 1st, 2019

Beautiful dresses, quality satisfying. Ideal for every party. Large selection of colors... Once word-perfect...

Thumbnail of user fiom1
1 review
0 helpful votes
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February 24th, 2017

My dress has came exactly how I wanted it to be, the quality was excellent. Would buy again very soon thankyou soo much :)

Thumbnail of user vickih28
1 review
1 helpful vote
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May 17th, 2016

DONT ORDER. Mine was so bad and no way to send back. Sleeves on a womans dress wouldn't fit a normal size child.

Thumbnail of user asyag1
1 review
3 helpful votes
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April 2nd, 2018

This Was My First Time Ordering From This Website. I Was Scared That It Wouldnt Fit. But The Dress Fitted Perfect, And It Was Gorgeous. Lovely, Beautiful. Fitted Me In All The Right Places!

Thumbnail of user lifeinstyleprs
1 review
1 helpful vote
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July 19th, 2017

As a blogger i had one of the best collaborations. The people are very helpfull and very professional.The dresses are amazing! Good job!

Thumbnail of user lashonnas
2 reviews
2 helpful votes
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May 30th, 2018

Loved my daughter prom dress 5/11/2018 we ordered 3 weeks before prom and it came 5days before her prom no alterations needed it was perfect

Thumbnail of user nakiyaj
1 review
1 helpful vote
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April 27th, 2018

I Love my dress it was my senior prom and they made my prom if I was to go tj prom again I would definitely order from here

Thumbnail of user karah47
1 review
1 helpful vote
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October 31st, 2018

Absolutely perfectreally love my dress. Quality is good and the measurements fit perfect. Thank youthank you so much.

Thumbnail of user michelem53
2 reviews
3 helpful votes
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February 17th, 2017

I found the Dress People to have a large variety of nice dresses and a knowledgeable staff. However, their manager/customer service is horrible. The dress I purchased had a number of the crystals missing. They still charged me full price for it but gave me a small packet of crystals (12) so that I could fix the dress myself. Unfortunately, the dress required 42 stones. With 30 years experience, Im surprised the sales clerk so grossly underestimated the extent of the damage to the dress, but I think she just gave me the minimum to get the sale and me out of the store.
My dissatisfaction relates to how the manager of the store (Reanna) behaved when I tried to discuss a mutually acceptable resolution to the issue. Im a firm believer that customer service issues are best handled in a collaborative, positive manner, but my requests that she call me were ignored, I was called a liar and was told I was unwilling to find a solution to the problem because I was unable to make the 2 hour commute to bring the dress back (my event was in a couple of days). I did offer to come back at 10pm when my day ends, but apparently that was unacceptable. Normally, Im pretty effective at keeping issue resolutions positive, but the manager Reanna is an extremely disagreeable, antagonistic and unprofessional person.

When you spend several hundred dollars for a special dress, you hope to have a positive, pleasant experience and to be treated with courtesy and respect. This was a relatively simple issue that was handled in an extremely poor manner. Unfortunately, I lose because the wearing the dress is associated with a very negative experience and the store loses because theyve lost any chance of getting my business in the future. I hope Reannas thinks the $50 or so she saved is worth it.

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Thumbnail of user arrieanaw
1 review
0 helpful votes
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May 6th, 2018

My dress looked EXACTLY how the picture looked, my measurements were spot on. The dress was perfect.

Thumbnail of user lecarpentierf
1 review
0 helpful votes
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August 2nd, 2017

J'ai commandé une jupe et un bustier en dentelle.
Le modèle reçu ne correspond pas au modèle commandé
Moins de dentelle, qualité médiocre.
Délais long, livraison après délais et perte du colis. Récupération après une réclamation 8 jours après l'annonce de livraison.
Je suis très déçu pour un vêtement à 108$ de mauvaise qualité.
Je déconseille ce site absolument. C'est une énarque!

Thumbnail of user alecias1
1 review
0 helpful votes
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September 26th, 2017

A lojas tem vestidos lindos e de bom gosto, eu amei vários modelos e quero levar todos para casa.
Os preço também são acessíveis e entregam em vários países.

Thumbnail of user keilag1
1 review
0 helpful votes
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September 6th, 2017

Tive a oportunidade de fazer uma colaboração com este site e amei. Respostas rápidas e atendimento impecável. Amei as opções de vestidos.

Thumbnail of user isadoram2
1 review
0 helpful votes
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August 31st, 2018

Otimo site, chega tudo muito rapido. Gostei muito da navegação do site. Ele é otimo. Super indico para todas as amigas

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From the business

Email: info@suzhoudress.com Whatsapp: +86 18862146704 We are a professional dress maker and belong to a large dress fashion company. We are experienced tailors, in order to meet our customers' requirements, we provide high quality dresses and ship worldwide.

Company Representative

Thumbnail of user suzhoud
Suzhou D.

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