TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Ordered two big Avets. It took a while to get them and the details on the website were confusing (said I received when I hadn't) however when I called the staff was great as usual.
I ordered a new fishing reel on line and received it 8 days later from the States to Australia. Service could not have been better following a referral by a friend.
Speedy delivery and follow up on items that were delayed. Great service.
Items were shipped in a timely manner and in a box. I'm completely over the plastic bag thing. All items were in perfect shape. These folks don't disappoint.
Tackle Direct is an easy go-to place for many of my tackle needs. They have most everything I need that I may not be able to get at my local tackle shop.
Easy to identify items and purchase was simple. Delivery was on time and complete
Ordered some collapsible crab traps for my vacation in maryland and was very surprised when they came so quick
When I placed my order, I was quickly sent a email stating it may take additional time, that being said, I received the order in a short time!
Faster than I expected
Thanks Tackle Direct
Shipping was slow
Product appears good. Haven't used it yet. I'm interested to see when the rewards are available. Still shows pending.
My go to saltwater supplier! Always good prices, great selection and quick shipping.
Lots of brands and good prices. The only downside was many color options were out of stock.
Online ordering was easy and the items ordered were received in a timely fashion.
Received in good shape. Used yesterday caught 3 fish up to 3 lbs.
Good, rod was bought as a gift. Rod seemed well made and was light weight for a medium power rod.
Update 4 days later. I did not received a call the next day. So I call the following day and got Billy to inform me that he will have Chris call me back. Chris agree to send me a prepay shipping and resolve the issue by refund or exchange. I sent the rod back so let's see how this end.
Original review: Just got off the phone with Craig. I sent an email but got no reply so I made a call. Receive a fishing rod with bent blank. He said it is normal does not affect the function, but would anyone wants to pickup a bent rod while shopping for a fishing pole. Return shipping is gonna cost me $20. I am waiting to get a return call from them tomorrow and update this review. Otherwise, I will not be visiting or buying anything else from this place. I will share my experience with those around me also.
Had 2 rods sent up to alaska for a vacation fishing trip. One of the rods was complete garbage and not usable in any way. Guides where installed way out of line and some missing the ceramic parts of the guides. Cant believe that passed quality control and was sent out. I was counting on that rod. Will never order from you again your the worst.
Average or below. No clarity on shipping status, shipment splits or when to expect stuff that apparently wasn't available. Asked CS via phone to add something to an order only to find billed/shipped separately. Ok but definitely not my first choice to shop here again.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.