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Take 5 Oil Change

How would you rate Take 5 Oil Change?
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Florida
1 review
0 helpful votes
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Five Stars!
October 7, 2022

Very perfect! Thank you all so much for taking your time out to help me. You were there when I needed you the most! You allowed me to stay in my car with my beautiful dogs. Thank you all so much. My pup Charlie had a seizure, and I was on my way home from the vet. Thank you all! You have no idea how much you all mean to me. Charlie, my beautiful pup is happy that you saved the day!. Five Star review all the time!

Date of experience: October 7, 2022
Texas
1 review
1 helpful vote
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Worst Store Ever.
August 28, 2023

I have tried to get my car inspected for the last 4 days. The stores are supposed to be open at 7:00 am but the 2 stores near me aren't open when I call at 7:30. You have to talk to whoever is at a call center and they can't answer any questions. They try to call the store and never can get through to anyone at a store but its obvious they could care less. They also can't tell you when the inspector will be there because those guys seem to come and go when they please. These stores are a joke! You can't even talk to anyone at a store because. There isn"t a way to call them. I don't know who owns these stores but they need to be told about the lousy way their business is being run. I had to give this a 1 rating because that is the lowest they have. They really should get a 0 or a negative rating because they are so bad. Take 5 has lost my business along with anyone who asks me what I think of them.q

Date of experience: August 28, 2023
Texas
1 review
0 helpful votes
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BAD CUSTOMER SERVICE
March 16, 2023

I just changed the oil 2 weeks ago.I wanted to do top off but the guy named Marcus said he won't do it. It's too many top offs when I didn't even do 1
This is the location

2717 Hillcroft St
Houston, TX *******
United States

Date of experience: March 16, 2023
Texas
1 review
1 helpful vote
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Poor Job
October 19, 2023

I was going out of town and decided to get my oil changed before hitting the road. Took my car to Take 5 at Garland Ave and Walnut St. In Garland Tx. They changed the oil and a filter. I then drove to Houston, Tx. Was about to return home and my car wasn't driving right. Took car to mechanic and one of the issues per the mechanic was that whoever did my last oil change did not replace the oil plug correctly and oil was very low. This was concerning as 2 days prior I had my oil changed by Take 5. I had to pay again for oil. When I reached out to Take 5 they indicated that they do not touch the oil plug. Asked around and got the same response from everyone I asked that they had to remove the oil plug to drain the oil from the car. I definitely will never take my car back to them and hope I can get the word out to people to find another place for your oil changes.

Date of experience: October 19, 2023
Canada
1 review
2 helpful votes
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Bad experience
February 27, 2022

Hello,

I had bad experience today in take5 oil change.

I arrived your location at 10:48. I left at 12:46. When I arrived, there is one car in front of me. My car was pulled to the station around 11:15. Then I waited inside the shop for at least 1 hour 30 minutes. All others cars behind me got serviced first.

The woman worked there yelled at me because I asked her why she did my oil change the last even I arrived earlier than others. She checked in other people just left me there waiting and waiting. When i asked her why she didn't service by first come first serve, she started yelling at me.

I felt so insulted when I was there.

Date of experience: February 27, 2022
Canada
1 review
3 helpful votes
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Service
October 19, 2023

I am an 82 year old senior and I will never return again. Here are the services they did not do.didn't check cabin air filter, did not top up washer fluid, and thy did not check my lights. They checked the air pressure on my passenger side [I think they did] but they did not to the passenger side of the car. VERY disappointed. I don't know how t send a picture but the Invoice # is 114-*******. I went to the one in St Catharines, Ontario

Date of experience: October 19, 2023
New Mexico
3 reviews
2 helpful votes
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Rude manager, over priced. I just stopped by and wanted to find out what they charge, here is what happened: July 3,2023 at 1300 hours, I stopped by the location at 5400 Menaul Blvd NE, Albuquerque, NM ******* to find out what you charge for an oil change. The young man I spoke to told me he would first have to look up my car specs, when I pushed for an answer, he pointed to a sign stating that is the price based on a max of 5 quarts. At that time an older individual came out and admonished me stating I did not have to raise my voice, he was identified as a manager. I have a fleet of vehicles, but if that is the kind of attitude of their manager has, they will not get our business.

Date of experience: July 7, 2023
Texas
1 review
0 helpful votes
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NO CUSTOMER SERVICE
March 9, 2023

So I previously had my oil changed on my Fiat in Dallas, Texas. I then move to Wichita Falls, Texas and take here, which is the same oil change place and I am told that they can not change the oil because it is to hard. My car still has the sticker with this logo on windshield and for them to tell you this is because their pure lazy.

Date of experience: March 9, 2023
Indiana
2 reviews
0 helpful votes
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Great service
January 16, 2023

We were greeted with water and take 5 bar. Very nice. Service went well. Because they didn't have the oil we needed, we received an upgrade with no cost. Skylar (MOD) was knowledgeable and very friendly. Parker and Kevin was polite and easy to work with

Date of experience: January 15, 2023
Arizona
1 review
1 helpful vote
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Worst experience.
January 5, 2024

I had one car in front of me and still waited for 1.5 hours. I had a coupon but they couldn't take it because the systems weren't accepting it. They also forgot to reset the low oil warning on the odometer.

Date of experience: January 5, 2024
Florida
1 review
1 helpful vote
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Wited a little long at the line but the guy gave us a bottle of water great start. From there all hell broke loose, the young very young lady told us that the economy oil is trash yes exactly that word trash. My question is why would you even sell trash. The whole time there are trying to upswell you without offering features and benefits, they need better sales training and they need to learn how to speak and treat people right no matter the age. We are consumers and in this damn age we have to work harder for our money. I told them to put my hood down and ran out like a bat out of hell. Will neve ever go back.

Date of experience: October 10, 2023
Texas
1 review
0 helpful votes
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Love take5oilchange
August 26, 2023

Used take5oilchange, 3319 Hulen Street. The manager Bo Mccraney was great. He explained everything to me, instead of treating me like a blonde old lady. One of the crew members gave my some water, another guided me out so I wouldn't run into anything. Overall it was a pleasant experience.

Date of experience: August 25, 2023
Louisiana
1 review
0 helpful votes
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Destroyed oil pan
May 13, 2023

The tech screwed the plug on too tight. Caused major damaged that cost a lot. These take 5 shops are not worth the convivence of a quick oil change. Never know if the techs are trained are not. Company lacks integrity. Never worth it!

Date of experience: May 13, 2023
Florida
1 review
0 helpful votes
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Unbelievable service!
February 1, 2024

Omg! Timothy and Brian are awesome guys! I was dreading going to Pep Boys, so I saw Take 5 yesterday and said I would try them today. I used to wait 2-3 hours at Pep Boys. I came to take 5 and it literally took about 5 minutes and they not only changed the oil but checked the tire pressure and more! I am soooo impressed with the service here in Grayson on Loganville highway! If I could give 100 stars I would! Thank you so very much Timothy and Brian at store #1096! I live in Lithonia Ga and Pep Boys is down the street but I drove 40 minutes to come to this location! I love it, the people and service!

Date of experience: January 30, 2024
South Carolina
1 review
1 helpful vote
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Very poor Service
March 13, 2024

I had my oil change and fluids checked on July 3,2023. They were fast. The quality was very bad. The serviceman left the cap off of the radiator fill reservoir, causing the car to overheat. The oil filter housing was not tightened all the way and it was leaking oil. When I removed the oil filter and housing cap, I found a damaged and bent filter and the gasket was pinched. I consider this very poor workmanship and they charged me over a $100.00. Is was a ripoff.

Date of experience: March 13, 2024
North Carolina
1 review
0 helpful votes
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Bad business
February 16, 2023

Take 5 sneaky people work at the take 5 1017 concord Pkwy north. I would never go there. The opened up 2 or 3 months ago and the are post false reviews about their competitors. I'm a loyal customer of SpeeDee and I will always recommend SpeeDee over Take5

Date of experience: February 16, 2023
Washington
1 review
4 helpful votes
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Dirty oil
January 13, 2024

Dirty oil was used for my oil change. It was two quarts short of oil put into my car. My car was checked 30days later and no oil was in my car. Customer service by the manager was awful because they refused to refund the cost of the oil change. This was clearly the fault of Take 5 workers but they weren't willing to show any accountability in their terrible work. Never got to Take 5 again!

Date of experience: January 13, 2024
Texas
1 review
2 helpful votes
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The worst experience I ever had in the shop
February 6, 2022

Do not take your car to 3018 oaks San Antonio Texas ******* take 5 oil change I tuck my car for a oil change. 2012 Audi A4 S line and they messed up my draining plug they stripped it and when I went to tell them I needed my car to get fixed they told me I have to wait till Monday and now I don't have a vehicle. After they damage my drain plug..

Date of experience: February 6, 2022
Texas
2 reviews
0 helpful votes
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Awesome service!
January 16, 2023

Was greeted right away by staff and was also told of discount to save me money. HARDLY anyone nowadays ever cares. Mr PETE, thank you for giving me that money saving tip! Would DEFINITELY recommend this place to everyone! Staples and McArdle

Date of experience: January 14, 2023
Maryland
1 review
3 helpful votes
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Worse service ever
July 3, 2022

Employees stood around talking. They didn't check fluids or tire pressure or refill windshield fluid. One employee kept sitting on hood of my car. Will never use any of their locations

Date of experience: July 3, 2022

Overview

Take 5 Oil Change has a rating of 1.9 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Take 5 Oil Change most frequently mention air filter, last time and tire pressure. Take 5 Oil Change ranks 2240th among Autos sites.

service
141
value
134
shipping
35
returns
32
quality
112
+19