TaxSlayer

Tax slayer robbed me of my refund. And the said it was sent to the IRS. The IRS said it wasn't even prossesed. Now I have to file an amended return. Tax slayer e file it for an adiotional charge. But I have to print it out and send it to the IRS.$734.00 was what I was supposedd to recieve but it was take out of my bank account. I've been on the phone with Tax Slayer for 6 hours today. Couldn't get a straight answer. Now I have to file an amended return because of Tax Slayer's screw ups

Everything worked fine right up to the point of filing my returns- then... nothing. An endless and incredibly frustrating computer loop with no solution, because the website was not functioning properly. I was filing at the last minute, so it's almost a certainty that heavy use of the site played a role in the malfunction. But tax prep software that doesn't work on the day taxes are due? Bush league, I don't care how many people were trying to use the site. Oh, and also, it wasn't just me- twitter was blowing up with desperate people having the exact same issue with the exact same site symptoms. See attachment of social media posts listed on Down Detector from frustrated people and Taxslayer (admitting that their site was down at filing time, and not up again until after 3:00 a.m. one the day after tax day).

The ultimate irony? The site worked fine the day after tax day, and because I didn't want to spend another 3 hours entering my info with another tax prep site, I just continued with Taxslayer. So now they get their money from me and I get a fine from the IRS. Lesson learned- it's anyone but Taxslayer from here on out.

What A joke, this software sucks and incorrectly calculates your return, especially MAINE, it does not allow you to reach forms or include your home taxes that maine rebates, they suck and are confusing with badly written pages, for navigation, can not go back in multiple places... UGGGGG and fed tax, does not compute many situations that regular filling software do, and this should!

Taxslayer is a horrible company to do business with. They have absulutely the worst customer service when it comes to downloading and printing tax return forms and signed contracts between them their 3rd parties and you. If you need anything on the way of other documents they refer you to the IRS. I downloaded the pdf form that had my tax return. It claimed it was 61 pages at the bottom of the page yet the pdf was only 16 pages long when i went to submit to my bank they said i had altered pdf. All taxslayer could say is go to irs site and request a copy of your tax forms from them to prove that it was 16 pages long. DO NOT NEED ANYTHING AFTER YOU FILE as they can't don't and won't help. Along with hidden fees they charge out of your refund then say you agreed to them. READ THE FINE PRINT FOR ADDITIONAL FEES

This site is terrible! Kept getting emailed notices that my 70-year-old mother's tax return was rejected by the IRS after following Taxslayer's instructions to the tee. No phone number to contact them, so I emailed customer support asking for a phone number so I could discuss what was apparently turning into quite a complicated issue (mind you, my mom is single and has one W2 to file, no deductions, so her return is as simple as one can get). Taxslayer actually emailed me back and told me I had to upgrade to a "Premier" account for $10 if I wanted to talk to someone on the phone! I emailed them back and told them that was a complete ripoff and thanks for nothing, and this morning I received another email from them stating that if I would email them my phone number, someone would call me. Wow. No thanks. If a company has no way to talk to a real person, and they won't divulge their number unless one coughs up money (something that was NOT stated up front when my mom and I began her return), then they can forget about my business. Stay away from this company!

How annoying is it to have an established account with Dave Ramsey's tax service and not be able to gain access to my account even though I have written it down?! I can't reach anyone at their call center. It keeps hanging up on me. I'm sorry I ever used this service and will have to manually print out my tax forms and mail them to the IRS the old fashioned way. I won't every give Tax Slayer another chance after they have locked me out of my account 1 day before taxes are due and have no actual PERSON that can help me on their stupid toll free number. I have been hung up on by that system over 7 times... I give up and hope this TAX SLAYER goes down!

Avoid avoid! Taxslayer platform is chock full of bugs! First year I've tried using it and it is literally ONE OF THE WORST apps of anykind that I've ever encountered. Other complaints note hidden costs applied with the service but I didn't get that far, after 2 hours of trying to get the app to download my return and getting "please log in" and constant error messages I gave up and I'm using a different service. I wouldn't touch Taxslayer with a 10ft pole.

For a second time it promised me a free service and both times it lied and charged me at the end. Avoid!

I was charged $43.50 to file my taxes. This company is not FREE, that is a lie. My brother used another tax company called OLT and he didn't have to pay nothing. Do not use this rip off company.