TeamViewer

Good luck trying to remove auto-renewal of your subscription. If you ever reach support, they will mumble crap about their agreement. I'm stuck with a $588 bill for a service I do not want. The past year, their service was intermittent and support was non existent.
I submitted my cancellation demand, per their instructions with no means of acknowledge receipt of my cancellation demand. Company is a fraud and I have reported to the Texas Attorney Generals office.

Product itself was OK, but they refused to refund after accidental renewal of an yearly subscription. I ended up paying for 2 years now, when I only needed one.

They are essentially making business on people not reading their EULA. On yearly subscriptions:
"In order to terminate a subscription, a written request must be submitted at least 28 days prior to the date of renewal"

I respectfully asked for a refund, but they are unapologetic about it.

I cannot believe I received an automatic renewal notification from TeamViewer today... the very day of the automatic renewal. There was no notification prior to today. I had no intentions of renewing and since the subscription was completed online, via a phone conversation, I was completely unaware of a 28 day prior to renewal policy which can only be delivered in writing!

Of course, I have closed the credit card account before they were able to make the charge but I do suspect I will receive some sort of attempt to damage my credit in retaliation of their shady business practices.

We are entirely too busy to keep up when every online subscription will be renewing. To not send out an invoice at least 30 days in advance is an absolutely horrible business practice. I will be voicing this review on every outlet possible in order to keep other businesses from an obvious trap set by a predatory company.

Didn't want a business licence in the first place as I only intended to use the software to support my elderly father with his I. T. needs but the software kept saying that I was using it for commercial purposes. Quick call to their support line ended up convincing me to buy a business licence. When I tried to cancel on renewal, I was told it was too late because I hadn't given them 28 days notice. Told if I didn't pay, they would use debt collectors to collect money. Yet, they only sent me a reminder email 14 days prior to renewal. So, I'm left with a £460 bill to use a bit of software once or twice a month to help my father make his Westfield claims. Clearly I would advise NO ONE to use Teamviewer, let them go out of business and then maybe they'll reflect on how human beings SHOULD treat one another.

It is very difficult to work, i had a call with the client and it was very difficult for me to explain the new interface to the customer. Addiosionally when i was given the id from the customer the Teamviewer demanded log in, thus an already frustraded customer had to wait for me to log in. Finally i asked him to switch to anydesk which did the job in the end.

The company will automatically renew your subscription and charge you the annual fee even if you send them a cancellation notice. If you have been victimized by this company and you are a resident of California or your company does business in CA, please file a complaint with the CA Dept. of Consumer Affairs. They are easy to find online. You should also pursue a claim through your credit card company and sue TeamViewer in your local small claims court to get your subscription refunded. TeamViewer is RIP off!