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  • TeenSafe

TeenSafe

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Overview

TeenSafe has a rating of 2.1 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TeenSafe most frequently mention customer service, free trial, and credit card problems. TeenSafe ranks 114th among Parenting sites.

  • Service
    6
  • Value
    7
  • Shipping
    2
  • Returns
    5
  • Quality
    9
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How would you rate TeenSafe?
Top Positive Review

“I work with several parents who use this website to...”

Christopher J.
9/8/14

I work with several parents who use this website to monitor their children's smart phone behavior. They love the functionality and all report it provides exactly what they promise. Sounds like a solid monthly investment for parents concerned about their children's online/cellular activities.

Top Critical Review

“Terrible customer service”

Tracy S.
12/3/16

Its like your bothering them, horrible attitudes long wait times and for me 4 hours later nothing is fixed. I can check on a computer through the website what my child is doing but was never able to get the app to work...

Reviews (131)

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customer service (25)
Thumbnail of user mellissaa
8 reviews
0 helpful votes
  • Send Message
August 28th, 2019

Don't use this app cause they successfully collected money from me claiming they will be giving me remote access to all details I read about on their website but they only collected my money and provided me nothing from my husband's phone, this company is completely fraudulent and I won't recommend anybody using them cause they will end up collecting money from you and providing you nothing, Absolutely nothing.
All thanks to positive reviews I saw here about this cyber security firm EDWINCONSULT, immediately I contacted them and explained all details I wanted on my husband's phone, they asked me few questions pertaining my intention towards doing this which I truly answered, surprisingly within an hour I was given access to all I had wanted on his device, I was given remote access to all
Emails
IMessage
WhatsApp conversations
Text messages
Call logs
GPS and location
Facebook password
And I could see all ongoing activities on his device.
This was truly a remarkable service, I was truly overwhelmed about the whole thing because I never had to touch or install anything on his cell, I'll recommend them to anyone in need of effortless and effective spying services, they pay close attention to details and always deliver
Simply Call/text: *******269
WhatsApp: *******045
Email: *******@gmail.com to contact them.

Thumbnail of user tomb330
1 review
3 helpful votes
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February 19th, 2018

This Company is a SCAM, the service doesnt work at ALL BUT that doesnt keep them from continuing to charge your credit card EVEN after you cancel!

Thumbnail of user ruthd30
Ruth D. – TeenSafe Rep

Greetings Tom,

Very sorry that you’re frustrated. We have millions of parents who have used our services so we are by no means a scam. If you’ve canceled there is no way we can keep charging your credit card.

Please reach out to our customer support team to help you. You can call (800)245-8598 or email support@teensafe.com. They will be able to clear this up for you.

Or email me at ruth.doering@teensafe.com and I will look into this.

Thumbnail of user nancye20
1 review
11 helpful votes
  • Send Message
December 18th, 2015

I did all the steps and it never updated info... it's a scam

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From the business

TeenSafe created the first parental iPhone monitoring solution and is the iOS and Android service of choice amongst families, with over one million sign-ups to date. TeenSafe? ۪s secure technology provides parents with the tools to safeguard their childr...

Company Representative

Thumbnail of user ruthd30
Ruth D.

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