Absolutely love my purchase from TeePublic! The customer service I dealt with was beyond helpful and accommodating as well.
Just love the unique gifts available at TeePublic and their customer service can't be beat! Highly recommend!
Fast delivery, great product. Had an issue that was my own fault. But customer service went above and beyond :)
Got a shirt that came out wrong while printing and they sent me another one no problem. Very nice customer service representatives.
Got our shirts and loved them both. Excellent quality service. Delivered on time. Would definitely use again.
Super Customer Service! FAST! Practically Instantaneous! The whole complaint completely resolved in minutes.
I will continue to use teepublic especially after they sent me another order when ours got lost. This company is quick and amazing
I cannot say enough about this company... especially customer service. They ROCK! Will definitely order again.
Are used to love this place, but my last couple of shirts have faded in the wash. Very disappointing
After experiencing a minor issue with my order, it was immediately corrected. Very prompt and responsive!
Very slow and terrible customer service. Item took forever to receive after paying an additional $20 for expedited shipping. Avoid at all costs.
Amazing customer service. Great selection! Definitely recommend :) Shipping was fast too! Exchange policy is A+++ Thanks guys!
I've had 2 issues with shirts and both were taken care of immediately. I won't buy from anyone else for this reason.
Great designs, awesome materials, and unparalleled customer service. Any time I've had an issue, they've made it right.
Disappointing selection, poor service at inflated prices. Hard to get a worse combination. Do not waste your money.
Still waiting over 2 weeks beyond estimated delivery date. Have now contacted a third time for an order never received with no positive response.
And great customer sevice! Been a customer for YEARS, and have bought an embarrassing amout of tees from them. I only needed customer service 2x in all those purchases. One was a printing issue, one was a stocking issue (someone put ladies 3x into the unisex 3x bin)... all were resolved expediently. No need to return the items, they asked that I donate or reuse them! Replacements were sent out IMMEDIATELY and were perfect. They go above and beyond. I love the selection, and the fact that you can upload your own designs. But, there are designs for just about anything you can think of. Pop culture, geeky, hobbies, animals, artistic, etc. There are different types of tees, sweatshirts, hoodies, jackets, even miscellaneous items. I will MOST definitely buy from them again (they have great sales!)... I already have 3 saved in my computer! (Unfortunately, it doesn't seem to save my shopping cart long, even when I'm signed in. Also, you cannot retrieve your past orders for some reason.
Going to a convention? Get some shirts! As you can see, my tees have seen some cool things! (I'm the one who is NOT a famous actor, LOL) I DO wish they could expand the color choices for 4x+ unisex men tees.
Stop Trump face mask total ripoff. A lot of important information about the mask is not available when making the purchase
Tees and customer service... I love the tees and they got to me in record time during covid... would highly recommend...
My first purchase from TeePublic was back in 2018; the quality of the shirts was great, the prints were amazing, and the shirts were all a standard brand so the look/fit/feel was the same for each shirt.
Fast forward to 2019, I placed another order, different designs but the same shirt colors I'd ordered before. The shirts that I got in 2019 didn't have the same look/fit/feel of the ones from 2018 & the shirts were all different brands (but the colors were consistent). So I contacted support and was basically told that they know better than me & the quality was the same even though the look/fit/feel was different between the new shirts & different from 2018 shirts. Apparently without alerting their customers, they made a business decision to let the artists/printers supply their own shirts, which lead to massive variance in the shirts. Supports response from 2019 below.
I wasn't planning to buy from them again because of my 2019 experience, but I really liked the designs so I ordered in April 2021 & hoped things had changed for the better. Out of the 9 shirts that I ordered, 4 had terrible print quality, and 2 of the colors had completely changed their look from 2018-2019. Purple is purple & blue is blue, right... colors don't change, especially when their description of the color & pictures of the color are the same. But the purple heather went from purple to a very light lavender. The royal heather went from a dark teal blue to a very light pale blue. The prints which looked good on the darker colors, looked like garbage on the new lighter colors. The ones with print quality issues were crackled & missing chunks of color & looked worse than the same designs on shirts with 2-3 years of wear. I have contacted support on these issues, no matter their response, even if they fix the shirts & resend them... the hassle that I have been through for this makes my 1 star review stand.
Support Response to look/fit/feel issue 2019
"We understand this change may come as a surprise, but we think the focus for purchases from our site should be on the designs and the independent artists. The products are still the same, even though they may look a little different when they arrive!"
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
Hi David,
TeePublic here to help! We are very sorry to hear you haven't received your order. We promise we will respond to every email we receive in the order they are received. We sincerely apologize for the delay in getting back to people. We are working hard to get every email answered as quickly as possible. Please be sure to contact us via our contact page, https://www.teepublic.com/contact, to ensure we receive it. Feel free to mention this referral and it will get forwarded to us. No need to send multiple emails. We promise we will respond to your email and make it right. Again, we are very sorry about your current experience with us!
Cheers,
TeePublic