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TeePublic

How would you rate TeePublic?
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Illinois
2 reviews
2 helpful votes
Follow Courtney G.
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Great experience
November 19, 2021

Absolutely love my purchase from TeePublic! The customer service I dealt with was beyond helpful and accommodating as well.

Date of experience: November 19, 2021
Colorado
1 review
0 helpful votes
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Just love the unique gifts available at TeePublic and their customer service can't be beat! Highly recommend!

Date of experience: December 26, 2020
Maryland
1 review
0 helpful votes
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HIGHLY RECOMMENDED
November 19, 2021

Fast delivery, great product. Had an issue that was my own fault. But customer service went above and beyond :)

Date of experience: November 19, 2021
Ohio
1 review
0 helpful votes
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Got a shirt that came out wrong while printing and they sent me another one no problem. Very nice customer service representatives.

Date of experience: November 1, 2020
Massachusetts
1 review
0 helpful votes
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Got our shirts and loved them both. Excellent quality service. Delivered on time. Would definitely use again.

Date of experience: May 6, 2020
Michigan
1 review
0 helpful votes
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Super Customer Service! FAST! Practically Instantaneous! The whole complaint completely resolved in minutes.

Date of experience: November 2, 2020
Washington
1 review
0 helpful votes
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Amazing customer service
September 1, 2020

I will continue to use teepublic especially after they sent me another order when ours got lost. This company is quick and amazing

Date of experience: September 1, 2020
Massachusetts
1 review
0 helpful votes
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Great company!
December 30, 2020

I cannot say enough about this company... especially customer service. They ROCK! Will definitely order again.

Date of experience: December 29, 2020
North Carolina
1 review
1 helpful vote
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Fading away my trust
September 5, 2022

Are used to love this place, but my last couple of shirts have faded in the wash. Very disappointing

Date of experience: September 5, 2022
North Dakota
1 review
0 helpful votes
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Excellent Service!
December 2, 2020

After experiencing a minor issue with my order, it was immediately corrected. Very prompt and responsive!

Date of experience: December 2, 2020
New York
1 review
1 helpful vote
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Very slow and terrible customer service. Item took forever to receive after paying an additional $20 for expedited shipping. Avoid at all costs.

Date of experience: October 27, 2019
Canada
1 review
0 helpful votes
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Great company!
August 23, 2023

Amazing customer service. Great selection! Definitely recommend :) Shipping was fast too! Exchange policy is A+++ Thanks guys!

Date of experience: August 23, 2023
Tennessee
1 review
0 helpful votes
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Great service
March 10, 2021

I've had 2 issues with shirts and both were taken care of immediately. I won't buy from anyone else for this reason.

Date of experience: March 10, 2021
Delaware
1 review
0 helpful votes
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Best Customer Service
November 1, 2021

Great designs, awesome materials, and unparalleled customer service. Any time I've had an issue, they've made it right.

Date of experience: October 31, 2021
Illinois
1 review
0 helpful votes
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Disappointing selection, poor service at inflated prices. Hard to get a worse combination. Do not waste your money.

Date of experience: December 18, 2020
New York
1 review
1 helpful vote
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Still waiting over 2 weeks beyond estimated delivery date. Have now contacted a third time for an order never received with no positive response.

Date of experience: July 19, 2020
TeePublic R. TeePublic Rep
over a year old

Hi David,

TeePublic here to help! We are very sorry to hear you haven't received your order. We promise we will respond to every email we receive in the order they are received. We sincerely apologize for the delay in getting back to people. We are working hard to get every email answered as quickly as possible. Please be sure to contact us via our contact page, https://www.teepublic.com/contact, to ensure we receive it. Feel free to mention this referral and it will get forwarded to us. No need to send multiple emails. We promise we will respond to your email and make it right. Again, we are very sorry about your current experience with us!

Cheers,
TeePublic

North Carolina
1 review
2 helpful votes
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And great customer sevice! Been a customer for YEARS, and have bought an embarrassing amout of tees from them. I only needed customer service 2x in all those purchases. One was a printing issue, one was a stocking issue (someone put ladies 3x into the unisex 3x bin)... all were resolved expediently. No need to return the items, they asked that I donate or reuse them! Replacements were sent out IMMEDIATELY and were perfect. They go above and beyond. I love the selection, and the fact that you can upload your own designs. But, there are designs for just about anything you can think of. Pop culture, geeky, hobbies, animals, artistic, etc. There are different types of tees, sweatshirts, hoodies, jackets, even miscellaneous items. I will MOST definitely buy from them again (they have great sales!)... I already have 3 saved in my computer! (Unfortunately, it doesn't seem to save my shopping cart long, even when I'm signed in. Also, you cannot retrieve your past orders for some reason.

Going to a convention? Get some shirts! As you can see, my tees have seen some cool things! (I'm the one who is NOT a famous actor, LOL) I DO wish they could expand the color choices for 4x+ unisex men tees.

Date of experience: July 14, 2022
New Mexico
1 review
0 helpful votes
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Bad quality
September 19, 2020

Stop Trump face mask total ripoff. A lot of important information about the mask is not available when making the purchase

Date of experience: September 19, 2020
Australia
1 review
0 helpful votes
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Excellent...
March 15, 2021

Tees and customer service... I love the tees and they got to me in record time during covid... would highly recommend...

Date of experience: March 15, 2021
Minnesota
1 review
0 helpful votes
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Quality Has Gone Down Hill
May 1, 2021

My first purchase from TeePublic was back in 2018; the quality of the shirts was great, the prints were amazing, and the shirts were all a standard brand so the look/fit/feel was the same for each shirt.

Fast forward to 2019, I placed another order, different designs but the same shirt colors I'd ordered before. The shirts that I got in 2019 didn't have the same look/fit/feel of the ones from 2018 & the shirts were all different brands (but the colors were consistent). So I contacted support and was basically told that they know better than me & the quality was the same even though the look/fit/feel was different between the new shirts & different from 2018 shirts. Apparently without alerting their customers, they made a business decision to let the artists/printers supply their own shirts, which lead to massive variance in the shirts. Supports response from 2019 below.

I wasn't planning to buy from them again because of my 2019 experience, but I really liked the designs so I ordered in April 2021 & hoped things had changed for the better. Out of the 9 shirts that I ordered, 4 had terrible print quality, and 2 of the colors had completely changed their look from 2018-2019. Purple is purple & blue is blue, right... colors don't change, especially when their description of the color & pictures of the color are the same. But the purple heather went from purple to a very light lavender. The royal heather went from a dark teal blue to a very light pale blue. The prints which looked good on the darker colors, looked like garbage on the new lighter colors. The ones with print quality issues were crackled & missing chunks of color & looked worse than the same designs on shirts with 2-3 years of wear. I have contacted support on these issues, no matter their response, even if they fix the shirts & resend them... the hassle that I have been through for this makes my 1 star review stand.

Support Response to look/fit/feel issue 2019
"We understand this change may come as a surprise, but we think the focus for purchases from our site should be on the designs and the independent artists. The products are still the same, even though they may look a little different when they arrive!"

Date of experience: May 1, 2021

Overview

TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
896
value
868
shipping
859
returns
688
quality
829
This company does not typically respond to reviews
+476