I ordered my wife a tee but I got the size wrong. I reached out to customer service and they were so nice and fixed the issue lickety split.
I bought eight different items from tee public the quality was great it came earlier then expected I I deffenitly will buy from them again
Not only does Tee Public have great selection of products and artists, but the Customer Service is fast and efficient as well!
I ordered a hoodie in a wrong color and TeePublic had no issue helping me and replacing it! Great customer service and comfortable clothing.
I did not receive my order first time but they sent me a replacement the second time was great as i love my perchase
I love my TeePublic shirts!
I also love the TeePublic customer support!
My experience was first class all the way!
My biggest problem was narrowing down my choices to only 2 shirts to stay within my budget, there were so many options that I loved. I'll certainly keep returning to TeePublic to round out my collection of Lego fandom shirts.
I appreciate that such a wide range of shirt types is offered. As a woman with curves I get very tired of being stuck wearing ill fitting men's shirts.
I ordered 2 Lego fandom related t-shirts to wear at a convention.
A couple of days after ordering I received an email saying that the shirt I ordered wasn't available in the color I chose, and offering me the option to change the size or color. I changed the color and got the confirmation back that it would still be arriving within the originally stated time frame. Yay!
Sure enough the shirt in the new color choice arrived and was fantastic... but the second shirt still hadn't shown up as shipped, nor had I received any correspondence informing me of a problem that would cause I delay, so I reached out to customer support to ask about it.
The representative I corresponded with was very helpful and by the end of the day I had tracking information showing it was on its way to me. Unfortunately the delay meant that I wouldn't have it in time for the convention I bought it for, but they refunded my shipping fee and I will wear it to future events.
I understand that unexpected delays happen, it is how the company handles these circumstances that separate a quality company from one I wouldn't do business with in the future.
TeePublic has earned my repeat business both through their awesome products and excellent customer support.
Parents said 'pick out some shirts for your birthday', so I go on the net looking for designs. Found Teepublic, found some great decals, and since they were advertised as a super soft cotton weave, I jumped on it, and gave them a number of designs to pick from, of which they decided on three to surprise me with. No shipping or pricing issues, but parents get the shirts then ship them to me. I open one and test wash it to see if it fits/shrinks in the wash, wanting to wait for my actual birthday to open the others... and sure enough it shrinks. Check tag, and it says it's a polyester/cotton blend. Open the other two, which say pre shrunk 100% cotton, wash them, no shrinkage. Contact customer support, through which I find out the shirt itself is cotton, and was mislabeled. We go back and forth about how that doesn't make sense, with the rep not seeming to understand what I'm saying to the point I wondered if English was her main language, and being massively unhelpful, only to find out, once I asked the question just the right way, that they use different brands for the base shirts depending on size/color. They replace the shrunk shirt, swapping to the color of one of the ones that didn't shrink (I assumed that since they were ok, those bases were ok, and the base of the shrunk one was the issue). Welp, I just washed the other two shirts now, and they shrunk as well. Apparently the key is you have to wash them alone, that was the only difference between first and second wash (and the shirt they already agreed to replace was washed with other things as well). Great designs, and the material is indeed comfy, but they misadvertise their product and leave out important information. I've contacted them again, expressing my dissatisfaction, we'll see if they agree to replace the other two shirts. But do yourself a favor, save yourself the grief, and just shop elsewhere.
The combination of a beautiful product and extraordinary and generous Customer Service will keep me coming back to TeePublic!
Tshirt was perfect, fit was true to size (2x)
And the shipping was incredibly fast!
I'll be ordering more.
Thanks so much!
I couldn't be happier and I highly recommend this company. Great customer service. Great t shirts! My niece loves her shirts!
The quality is so cheap for the prive paid. After a single wash, there was a hole in the T-Shirt, and the colours faded
Quality of tee $#*! was very, very poor. Looked like a child made it. The logo wasn't colored in, a lot of black throughout it. A waste of money.
Pleased with stickers. Still waiting for tshirts but with corvid could take a while. Very pleased with service so far.
Let suck some $#*! people! Come on teepublic likes $#*! and $#*!footing. Blah blah blah blah blah is what i say.
Prompt responses, easy return policy. Would definitely buy a tshirt from this company again in the future
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.