• Terraboost Media

Terraboost Media

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Overview

Terraboost Media has a rating of 4.0 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience, and hand sanitizer. Terraboost Media ranks 11th among Marketing sites.

  • Service
    67
  • Value
    66
  • Shipping
    17
  • Quality
    56

This company does not typically respond to reviews

Positive reviews (last 12 months): 73.3%
Positive
11
Neutral
0
Negative
4
24
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How would you rate Terraboost Media?
Top Positive Review

“Better decisions about my social media strategy.”

Paul R.
8/24/24

This service went above and beyond my expectations. It's insightful and easy to use – a perfect combination! The detailed analytics have helped me make better decisions about my social media strategy.

Top Critical Review

“SCAM! Don't trust!”

Terri B.
10/24/24

The advertisement was never placed in the Irmo, SC Kroger as contractually promised - yet I have paid Terraboost Media $2650! When I realized the problem over 2 months ago, I started the effort to speak with someone. I even went online and scheduled a phone appointment to discuss my concerns. The representative "no showed" for the scheduled appointment. I cannot get a returned call! Very disappointed to be taken advantage of!

Reviews (255)

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Reviews that mention popular keywords

customer service (36)
Thumbnail of user paulr3253
Bangladesh
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

This service went above and beyond my expectations. It's insightful and easy to use – a perfect combination! The detailed analytics have helped me make better decisions about my social media strategy.

Thumbnail of user terrib862
South Carolina
1 review
0 helpful votes
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October 24th, 2024

The advertisement was never placed in the Irmo, SC Kroger as contractually promised - yet I have paid Terraboost Media $2650! When I realized the problem over 2 months ago, I started the effort to speak with someone. I even went online and scheduled a phone appointment to discuss my concerns. The representative "no showed" for the scheduled appointment. I cannot get a returned call! Very disappointed to be taken advantage of!

Service
Value
Thumbnail of user lindat2849
Oklahoma
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I've had a really nice experience. There are several members of their team and all professional. I caused them delay because of my workload and I wanted my art director to create our advertising. I apologize for that. But as soon as they got it, they took it and ran. I've noticed during drivebys that the grocery store the kiosk will be at has a lot of traffic.

In the past, I've had a negative experience with marketing like this. But I feel extremely confident with Terraboost and this may be a permanent addition to our marketing strategy.

Service
Value
Quality
Thumbnail of user michelem1691
Maryland
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

We recently worked with Terraboost, and I wanted to highlight the fantastic experience we had. Thomas, our representative, ensured that communication was clear and consistent throughout the process. Jess, the artist, delivered beautifully designed graphics that met all of our specifications. The project was completed on time, and the quality exceeded our expectations. A big thank you to the Terraboost team for their excellent work!

Thumbnail of user stacyb748
Florida
1 review
0 helpful votes
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September 11th, 2024

I do not recommend Terraboost. I did not generate even one lead from my hand sanitizer station. And to add to that, unbeknownst to me, they stopped charging my credit card each month. When they realized their mistake I had a $2k lump sum due. After giving them yet another credit card to charge, they still did not. Then I received a collection letter from them! They had a card to charge, did not charge it, and then treated me as if I was the problem. If I could leave zero stars I would.

Service
Value
Quality
Thumbnail of user laurac3462
Massachusetts
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

As a new business owner I was pleased to find a company that was easy to work with. They were helpful with answering my questions and helping me decide on eye grabbing visuals for the display.

Thumbnail of user greggd185
Massachusetts
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Our office has experienced new patients as a result of a Kiosk in a pharmacy.
We would recommend this type of advertising.

Thumbnail of user richardp3687
New York
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Working with Darren Sharkey was an absolute delight! I'm excited to see the fantastic marketing campaign we're creating together.

Thumbnail of user clyden40
Arizona
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Very responsive to the whole process and keeps it on track.

Thumbnail of user edp508
Illinois
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Blake and team members do an outstanding job in helping you maximize your advertising dollars.

Professional, responsive and good people to work with!

Thumbnail of user todds1303
Connecticut
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Quick & Easy, friendly, professional setup and implementation!

Thumbnail of user dougp561
Virginia
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Helped with design and layout of ad, fast edits and great communication throughout the entire process.

Thumbnail of user jacob.freebiz
California
1 review
0 helpful votes
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January 22nd, 2024
Verified purchase

TerraBoost Media lies about how effective their marketing is. If you are a small business it simply won't work from my experience. They will not only lie about their effectiveness but will go after you and your credit score if you do not pay due to their lack of service. Since I wasn't made aware, their contract is not a user agreement. It is a way to send your account to collections. An absolute scam.

Thumbnail of user chinonsoa3
Texas
1 review
2 helpful votes
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October 6th, 2023
Verified purchase

As other reviews have said, they will breach your contract. Placed the ad amongst a very well known competitor and did not tell me about it before signing up. If I had known about that, I definitely would not have signed up. They also claimed to work at CVS Pharmacy which is very deceptive. They are a third party and not the store they claim to be working for. Refused to give a refund even though they breached the contract and did not deliver the product as they promised. The advertisement got delivered 4 months after my contract started but I am being billed for the 4 wasted months. And forget trying to reach anyone by phone or email. You will not hear from anyone for months. Please save yourself money and time and do not sign up with these fraudsters! They should be ashamed of themselves for robbing small business owners.

Tip for consumers:
Do not do it! They are a scam

Products used:
Advertising services

Service
Value
Shipping
Returns
Quality
Thumbnail of user patricias2782
Massachusetts
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

Tom Miller is gracious, professional and easy to work with. I contacted him about an early renewal of my contract and we had it done within 30 minutes. This form of advertising has worked out very nicely for me. Thank you!

Thumbnail of user beverlyg293
Florida
1 review
2 helpful votes
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July 1st, 2021
Verified purchase

I've just started out with Terraboost but have nothing but good things to say at this point. I asked for them to produce the artwork, they did immediately and it looked so good that I approved without change. The customer service has been spot on. I don't expect a huge ROI as these types of services are more for "brand recognition" and not primarily to turn into immediate sales. I'm a real estate Broker and put the kiosk in my "farm" neighborhood. Between the kiosk, mailers and other advertising I'm looking to be remembered and then the sale will come :)

Products used:
Advertising kiosk

Service
Value
Shipping
Quality
Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Thank you for your exceptional review, Beverly. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!

Thumbnail of user brockh48
Virginia
1 review
0 helpful votes
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September 8th, 2021

The team at Terraboost is amazing. They were patient with all of our questions and handled revisions for our print design quickly and efficiently. Tyrone M. And Ryan P. Made the whole process smooth and seamless. We've already had traction from the print ads, and TB's suggestion to make friends with the pharmacist was brilliant and effective. They've been kind enough to highlight the ad to their regular customers. Thank you all so much

Tip for consumers:
Make sure you try and connect with whoever works where your print ad will be displayed. They can help

Products used:
Print advertising, Design

Service
Value
Quality
Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Thank you for the wonderful feedback, Brock! We take pride in knowing our clients are happy with their experience at Terraboost. Please let us know how we can be of assistance in the future!

Thumbnail of user katherinec496
New York
1 review
0 helpful votes
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December 6th, 2021
Verified purchase

Terraboost Media has been wonderful to deal with. The staff is very kind and helpful throughout the process. They were attentive to my needs and wants in the advertising product I chose. Price seems fair as well.

Tip for consumers:
Top quality professional advertising

Products used:
Advertising displays

Service
Value
Shipping
Quality
Thumbnail of user cindyl789
Florida
1 review
0 helpful votes
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July 27th, 2021
Verified purchase

My salesperson, Amy Dukes, has been amazing! Not only has she guided me with the artwork but she helped facilitate a change of venue! The Art Department is also terrific, their initial production was excellent and, with just a few tweaks, was finished promptly.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Thank you for your exceptional review, Cindy. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!

Thumbnail of user lynav1
Florida
1 review
0 helpful votes
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February 16th, 2022

Great people, everybody very friendly. They understood the first time how I wanted my art done.
Can not wait to see my Kiosk up and running. Also pleased to know it will be placed in the location that I wanted.

Service
Value
Thumbnail of user nelidam8
California
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Brandon was very helpful, he also discovered that the initial salesperson had misspelled my email address, therefore I did not receive the instructions on the email until last Friday, just before I had plans out of town. I returned yesterday and now I have until today to get this done and it's going to be tight.

Thumbnail of user darylm102
District of Columbia
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

My onboarding experince was good. Nothing special about though.

I am disappointed in the fact that you have an incorrect brokerage name for me.

The correct brokerage name is Realty Executives Premier.

* Terraboost Media attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Daryl, I apologize for the typo in your brokerages name. We've corrected the error in all of our systems and there was no issues with your artwork. I've reached out to you a few times to make sure you're aware that this was set right. Please don't hesitate to reach out to us if there's anything we can do to improve your experience moving forward!

Thumbnail of user melissaa990
New Hampshire
1 review
0 helpful votes
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October 22nd, 2021
Verified purchase

I have only talked with a sales person, paid my money and so it is very premature to ask for a rating. I don't know what I get for my money, have not had the ad created yet, or seen a proof. So I don't know?

* Terraboost Media attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user elisen29
District of Columbia
1 review
1 helpful vote
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December 15th, 2021
Verified purchase

I wish I had read all the negative reviews before signing up for this 'service. Promises weren't kept and kiosks poorly maintained. Buyer Beware!

Service
Value
Quality
Thumbnail of user jayh1967
Louisiana
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

The representatives at this company have been very accessible and accommodating while working snd designing the advertising.

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From the business

Terraboost is an OOH hyper-local media network that reaches over 2 Billion Americans per month at the front door of CVS, Walgreens, Rite Aid and many more. Terraboost is also a manufacturer of sanitizer, wipes, and wellness products.

Business History

For over 15 years, Terraboost has been connecting businesses with potential customers through sponsored wellness. Terraboost has partnered with more than 1,000 malls, 5000+ supermarkets, 5,000+ drugstores, airports, and other strategic locations to provide welcome center/cart wipes for the health and wellness of their billions of guests.

Company Representative

Thumbnail of user bills2251
Bill S.
Senior Director of Client Success
Typically does not respond to reviews

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