• Terraboost Media

Terraboost Media

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Overview

Terraboost Media has a rating of 4.0 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience, and hand sanitizer. Terraboost Media ranks 11th among Marketing sites.

  • Service
    67
  • Value
    66
  • Shipping
    17
  • Quality
    56

This company does not typically respond to reviews

Positive reviews (last 12 months): 73.3%
Positive
11
Neutral
0
Negative
4
24
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How would you rate Terraboost Media?
Top Positive Review

“Better decisions about my social media strategy.”

Paul R.
8/24/24

This service went above and beyond my expectations. It's insightful and easy to use – a perfect combination! The detailed analytics have helped me make better decisions about my social media strategy.

Top Critical Review

“SCAM! Don't trust!”

Terri B.
10/24/24

The advertisement was never placed in the Irmo, SC Kroger as contractually promised - yet I have paid Terraboost Media $2650! When I realized the problem over 2 months ago, I started the effort to speak with someone. I even went online and scheduled a phone appointment to discuss my concerns. The representative "no showed" for the scheduled appointment. I cannot get a returned call! Very disappointed to be taken advantage of!

Reviews (255)

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Reviews that mention popular keywords

customer service (36)
Thumbnail of user lennys33
California
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

Informative. Provided good information regarding the process and benefits of the program.

Thumbnail of user jasonl1015
Florida
1 review
0 helpful votes
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July 7th, 2021

Everything I was promised I received. Great quality kiosk too! Customer support was spot on also!

Tip for consumers:
Just ask them for help, they will make sure it all goes smooth for you

Products used:
CVS Kiosk

Service
Value
Quality
Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

We appreciate your review Jason! Thank you for taking the time to give us feedback and letting us know what has been going well.

Thumbnail of user dralinal
Florida
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Made it very easy and straight forwarded. Helpful and explained thoroughly

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Dr. Alina, we appreciate you sharing your experience with us! We will make sure to share this with the Client Success Team to let them know to keep up the amazing work.

Thumbnail of user kendram113
Florida
1 review
0 helpful votes
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June 10th, 2021
Verified purchase

Rep was very friendly and informative. Rep answered all my questions.

Thumbnail of user bryank192
California
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

You guys did a great job. End product turned out great!

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Bryan - thank you for the awesome review! We always appreciate hearing from a satisfied client, and I’ll pass along the feedback to our design team.

Thumbnail of user mindym147
Florida
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Ryan called and explained the steps to do on the computer and now am waiting.

Thumbnail of user luisf331
Mexico
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Don't like that they say that they're going to charge one day- and charge whenever

* Terraboost Media attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hello Luis, I apologize for the error with your charging timetable after renewing. I believe our customer service team has been in contact with you to work on a resolution, but if you're still in need of assistance please reach out to csm@terraboost.biz for a speedy resolution. Thank you!

Thumbnail of user scottb2044
Hawaii
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Brandon was just great to talk with and work with!

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Scott- Thank you for the exceptional review of Brandon. I'll be sure to pass along your kind words!

Thumbnail of user nathanp292
Pennsylvania
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase

Everyone is so helpful and friendly! They were quick and so resourceful.

Thumbnail of user franks1377
Texas
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Great to work with! Representative I work with does a great job explaining everything.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Frank, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

Thumbnail of user micheleb562
Pennsylvania
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Thus far the experience has been smooth and the communication and response has been quick.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Michele, we appreciate hearing about your experience and especially how smooth the process has been. Please let us know if there's anything else we can do to assist!

Thumbnail of user carols2460
New York
2 reviews
0 helpful votes
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November 29th, 2021
Verified purchase

Tom was very professional and thorough! Love Terra Boost for advertising.

Thumbnail of user patriciac2307
Texas
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

No issues. Good Call have nothing to report. I can't believe you require the number of characters.

Thumbnail of user jeffs1682
New Jersey
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

My experience with your rep was good & informative

Thumbnail of user beverlyw317
Arizona
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

Everything has run smooth. Just waiting on the roll out day!

Thumbnail of user gabrielad69
Massachusetts
1 review
1 helpful vote
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January 2nd, 2022
Verified purchase

I am not happy of how communication is handled specifically with the renewal. It was very sneaky!

* Terraboost Media attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user mariraed
New York
2 reviews
0 helpful votes
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June 7th, 2021
Verified purchase

Sales person & welcome call good - waiting for ad proof. Thank you!

Thumbnail of user chantalb58
Massachusetts
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

So far we have had a great experience. Waiting on proofs and completion.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Chantal! Thank you for leaving us such a great review - please let us know if there is anything else we can do to be of service.

Thumbnail of user marks4674
Missouri
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

The team did a great job and on-boarded us as expect.

Thumbnail of user lindas3920
Pennsylvania
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

Ryan was prompt, professional and provided answers to all of our questions.

Thumbnail of user gild23
Rhode Island
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Very ez to work with. Setup was a breeze. Get peace of advertisement for the money

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Gil, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

Thumbnail of user dannid9
Louisiana
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Everyone has been very nice and helpful. I look forward to seeing the results.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Thank you for your exceptional review, Danni. We work hard to give our clients a positive experience, and we're happy to hear we hit the mark for you!

Thumbnail of user phillips368
Virginia
1 review
0 helpful votes
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October 19th, 2021
Verified purchase

I've had a great experience so far getting set up and creating the artwork.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Thank you for your exceptional review, Philip. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!

Thumbnail of user payals34
Illinois
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

It Was an informative call. And covered all the next steps.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Payal, we appreciate hearing about your experience and especially how the CSM team has helped you through the process. Please let us know if there's anything else we can do to assist!

Thumbnail of user lorir571
Virginia
1 review
0 helpful votes
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June 14th, 2021
Verified purchase

Brandon was very kind and patient walking me through setting up our account!

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From the business

Terraboost is an OOH hyper-local media network that reaches over 2 Billion Americans per month at the front door of CVS, Walgreens, Rite Aid and many more. Terraboost is also a manufacturer of sanitizer, wipes, and wellness products.

Business History

For over 15 years, Terraboost has been connecting businesses with potential customers through sponsored wellness. Terraboost has partnered with more than 1,000 malls, 5000+ supermarkets, 5,000+ drugstores, airports, and other strategic locations to provide welcome center/cart wipes for the health and wellness of their billions of guests.

Company Representative

Thumbnail of user bills2251
Bill S.
Senior Director of Client Success
Typically does not respond to reviews

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