• Terraboost Media

Terraboost Media

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Overview

Terraboost Media has a rating of 4.0 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience, and hand sanitizer. Terraboost Media ranks 11th among Marketing sites.

  • Service
    67
  • Value
    66
  • Shipping
    17
  • Quality
    56

This company does not typically respond to reviews

Positive reviews (last 12 months): 73.3%
Positive
11
Neutral
0
Negative
4
24
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How would you rate Terraboost Media?
Top Positive Review

“Better decisions about my social media strategy.”

Paul R.
8/24/24

This service went above and beyond my expectations. It's insightful and easy to use – a perfect combination! The detailed analytics have helped me make better decisions about my social media strategy.

Top Critical Review

“SCAM! Don't trust!”

Terri B.
10/24/24

The advertisement was never placed in the Irmo, SC Kroger as contractually promised - yet I have paid Terraboost Media $2650! When I realized the problem over 2 months ago, I started the effort to speak with someone. I even went online and scheduled a phone appointment to discuss my concerns. The representative "no showed" for the scheduled appointment. I cannot get a returned call! Very disappointed to be taken advantage of!

Reviews (255)

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Reviews that mention popular keywords

customer service (36)
Thumbnail of user akeema1
Texas
1 review
2 helpful votes
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April 26th, 2020

PLEASE DON'T FALL VICTIM Terraboost media.
They came to my office 2018 several time to tell us they want to help us advertise. Finally we agreed with them December 2018 and I signed contract of 6 months. The agreement was $200 initial design and $200 per month for 6 months. They said they will start the advertisement in January 2019. They keep charging us without any advertisement and when I called them they said that they're running behind schedule. Finally I got fed up with them April 2019 after having paid them 4 months with no advertisement and I told them that I am no more
Interested.
I called my bank and they got my money back from them.
TERRABOOST now took me to collections claiming that I am owing them.
Please DON'T fall victim they are scammers

Thumbnail of user alberta187
Florida
1 review
0 helpful votes
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July 12th, 2021
Verified purchase

Just started the process and so far everything is going smoothly. The agents have been very responsive and helpful. I'm looking forward to a long and terrific relationship.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Albert - Thank you for the exceptional review of our service. We look forward with working with you too!

Thumbnail of user tammecar1
New York
1 review
0 helpful votes
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May 2nd, 2020

I've been using Terramarket now for about 5months. We have a display at a local store and it's been giving us great results. The team was easy to work with and had a quick turn around.

Thumbnail of user danielm1665
Connecticut
2 reviews
0 helpful votes
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October 19th, 2021
Verified purchase

Terraboost Media made it easy for me to get my company's message out to the public. The process is streamlined and I was able to deal directly with their decision makers.

Thumbnail of user tonyb964
New York
1 review
0 helpful votes
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November 19th, 2021
Verified purchase

I have to tell you, this is one of the smartest things I ever did for my business. I am a seasoned, well known Realtor in my area. And a seasoned Realtor knows that you do not just do one thing to market yourself. You must have several advertising resources. I signed up for the hand sanitizing kiosk in my local supermarket as a supplement to other marketing I do. While I was not expecting new business from it, I just wanted to keep myself visible and credible.
The response has been fantastic. My friends and members of the community would see it, take pictures of it and post it on their personal and community social media pages saying they saw me. They were actually promoting my marketing for me... I never asked them, completely unsolicited!
I have just renewed my contract and I am going to be submitting new artwork (you got to switch it up). People now expect to see me there.
As far as customer service goes, Tom Miller, my customer service rep is the BEST! He just worked with me, accommodated my requests to the best he could and he is just so pleasant to work with. It is people like him that make this company a pleasure to deal with. Thank you Tom!

Service
Value
Thumbnail of user erinw370
North Carolina
1 review
0 helpful votes
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January 2nd, 2022

I've been impressed with their level of communication, addressing my concerns and questions, and their follow up. I look forward to the relationship and seeing how it will improve my business.

Thumbnail of user patrickr161
1 review
3 helpful votes
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August 19th, 2019

These people promise increased sales. They make strategies, help with the implementation, and answer questions. But when it comes to the sales figures, the results are slim to none. Not Happy!

Thumbnail of user regang7
Myles B. – Terraboost Media Rep

Hi there, Patrick. I'm sorry for this experience you have had. Our client success team would like to make this right for you, but we are having trouble finding you in our system to reach out. Could you please email CSM@terraboost.com with the name of the company advertising and a good phone number to reach you at? Thank you and I apologize again for this.

Thumbnail of user patriciab2788
Florida
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

I have to make numerous phone calls to get an update of the campaign. I am not happy with the whole process. A thumb up for the sale agent Mr. Friend.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Patricia, thank you for your understanding and honest review. We are always looking for ways to help our clients, even when the going gets tough. Please don't hesitate to reach out to csm@terraboost.biz if you need anything moving forward.

Thumbnail of user victord221
Florida
1 review
0 helpful votes
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June 30th, 2021
Verified purchase

My experience with Terraboost has been very positive. If there were any issues, there response and corrections were extremely timely and fair. I would recommend their services in the future.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Victor, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

Thumbnail of user dobritar
Illinois
1 review
2 helpful votes
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August 9th, 2023
Verified purchase

Terrabost Media turned out to be my biggest mistake that I have made. I have never been so harassed to give them money in my entire life. Basically it's in continue dispute and they are asking for so much more than I agreed in the contract. It's ridiculous! Absurd! I'm so disappointed and disgusted the way they do business!
They got me in a moment of weakness and I accepted their terms, however they added more money than I agreed to payed them.
I'm writing this review with the hope that someone might learn from my mistake and not giving them a chance.
I had to spend so many hours with them on the phone just so they can get their job right and for them just to take my money!
People always change in this company and there is always someone else that I spoke with in regards to my issues with different ideas on how much I should be charged. It turned out that I'm over paying for something that I didn't get anything in return! The advertisement turned out to be a scam!
Nothing else!
If you are thinking of getting the advertisement with Terrabost media think again! It's not effective and it doesn't work.
Terrabost media is just a bunch of harassers!
They should be ashamed of themselves.

Tip for consumers:
If you want to create discomfort in your life go with this company! You will sure have it!

Products used:
The advertisement terrabost media in jewel store.

Thumbnail of user donnat1423
Massachusetts
1 review
1 helpful vote
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September 20th, 2021
Verified purchase

I paid for a Kiosk in May, 2020 (PAID IN FULL, UP FRONT) then, had dozens of emails and phone calls between SEVERAL Terraboost employees who had NO IDEA what they were doing or saying. My Kiosk didn't get installed until November of 2020 because of the abundant Incompetence of just about every employee. It was like I was a Hamster in the wheel going nowhere. When it came time to renew for 2021 ANY reputable business would've given me a large reduction in price. There was no way they could've forgotten my experience. I still have dozens of emails sent i the 2020 transaction should anyone want to read them before making a commitment. I did receive a small discount, very small indeed. The only reason I renewed is COVID is real. I can't stress enough Terraboost is the most unprofessional companies I've EVER done business with!

* Terraboost Media attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user gilbertb72
California
1 review
0 helpful votes
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August 31st, 2020

They take you check, promise the moon and deliver nothing. Cashed our check 2 months ago and then no contact.
Unable to contact anyone and no follow up with the client. DO NOT ADVERTISE WITH THIS COMPANY, STAY AWAY.

Thumbnail of user regang7
Myles B. – Terraboost Media Rep

Hi Gilbert, I apologize that you were not able to find our contact information and that no one had reached out to you about your ad in awhile. Please contact us at csm@terraboost.biz or direct message me here. Thank you.

Thumbnail of user wills354
Pennsylvania
1 review
0 helpful votes
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January 18th, 2022

Awesome service and easy to work with. I was contacted randomly by phone and was concerned, but after working with their team I realized this is as legit as it gets. Excited to see the results.

Service
Value
Quality
Thumbnail of user debrak480
Michigan
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

My onboarding meeting to begin the art design went really smoothly. Brandon was professional, friendly, and explained the process and next steps clearly.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Debra, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

Thumbnail of user jenniferd1786
Florida
1 review
0 helpful votes
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July 18th, 2021

Just renewed my CVS kiosk campaign for another year. I had them design my art after giving some photos and suggestions and I think it turned out beautifully. There was a bit of a delay getting the kiosk installed last year, but it was Covid, so what wasn't delayed. I was extremely happy with the communication and process of developing and approving the artwork and Ryan, my sales rep has checked in with me several times over the past year to see how it was going and offer suggestions to help my exposure and brand awareness. I just renewed with him for another year. Having the same person as a rep over a year later is a miracle in itself. Saw some negative reviews complain about their kiosk not being located where it should in the store or wipes being empty, but that's the store's fault, not in Terraboost's control. Although Ryan is great and will contact the store and encourage them to put it where they should. All in all, I love this as a non-traditional marketing approach to keep my face out there and strengthen my brand awareness.

Products used:
Sponsored a CVS kiosk

Service
Value
Quality
Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Jennifer! It's great to hear from someone who understands the importance of taking care of their community and building a strong local brand. Also wonderful to hear Ryan and the rest of the Terraboost has been taking good care of you. I'll be sure to pass this along!

Thumbnail of user astham5
California
1 review
0 helpful votes
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September 10th, 2021
Verified purchase

I have been with Terraboost since 2018, I am happy with the brand recognition it has brought me. Their reps are prompt and follow through on their service.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Thank you for your exceptional review, Astha. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!

Thumbnail of user debrac984
Pennsylvania
1 review
0 helpful votes
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January 21st, 2022

Easy to work with, excellent customer service and follow up. I am looking forward to the final product, they made it so easy to get the art work completed.

Service
Value
Thumbnail of user ashleyb1283
Delaware
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

Everything was easy to understand and the people were friendly. My only issue was twice when I was suppose to receive phone calls, I did not until later. The people were very helpful though.

Thumbnail of user carltonm49
Florida
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

I am very satisfied with my relationship with Terraboost Media LLC. The real estate artwork for the kiosks are excellent. The communication is really good, also. I would recommend Terraboos Media.

Tip for consumers:
The site explains everything thoroughly.

Products used:
kiosk

Service
Value
Quality
Thumbnail of user lynnh580
Florida
1 review
0 helpful votes
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July 31st, 2021

Although we had some glitches setting up the staff were always responsive and helpful and timing ended up being perfect for the campaign given the Covid Closures.

Products used:
Advertising on Kiosk.

Service
Value
Quality
Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Lynn, we appreciate you sharing your experience with us! We will make sure to share this with the Client Success Team to let them know to keep up the amazing work.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Lynn, we appreciate you sharing your experience with us! We will make sure to share this with the Client Success Team to let them know to keep up the amazing work.

Thumbnail of user shannag32
Arizona
1 review
0 helpful votes
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June 16th, 2021

Terraboost Media was easy to work with, set up was simple and Ryan made it easy to understand how it works. I look forward to working with them for many years to come!

Service
Value
Thumbnail of user michaelm7605
Massachusetts
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

I received an onboarding call with Danny and it went well. The only issue I have was that I submitted the artwork design and nobody was aware. Danny was going to followup with the art department.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Michael! Thank you for your review! We are glad to hear that Danny has taken great care of you.

Thumbnail of user chrism3099
Arizona
1 review
0 helpful votes
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February 18th, 2022

Terraboost helped me get the quality exposure I was looking for. I have got many compliments on the advertising they have provided for me. I would recommend them for anyone looking to advertise.

Service
Value
Shipping
Returns
Quality
Thumbnail of user carmellav4
Pennsylvania
1 review
0 helpful votes
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June 17th, 2021
Verified purchase

Having a visual presence in the community that I serve has added credibility to my business.
Working with Terraboost was super easy. Professional and friendly staff.

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Carmella - Staying in your community's mind is very important for any small business. I'm happy you've found a good fit with Terraboost to promote your business and the health and wellness of your community.

Thumbnail of user jeanr379
Ohio
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

We are at the beginning but so far I'm impressed. They run their business like I run my fast efficient and with results

Thumbnail of user turnerr17
Turner R. – Terraboost Media Rep

Hi Jean - Staying in your community's mind is very important for any business. I'm happy you've found a good fit with Terraboost to promote your business and the health and wellness of your community!

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From the business

Terraboost is an OOH hyper-local media network that reaches over 2 Billion Americans per month at the front door of CVS, Walgreens, Rite Aid and many more. Terraboost is also a manufacturer of sanitizer, wipes, and wellness products.

Business History

For over 15 years, Terraboost has been connecting businesses with potential customers through sponsored wellness. Terraboost has partnered with more than 1,000 malls, 5000+ supermarkets, 5,000+ drugstores, airports, and other strategic locations to provide welcome center/cart wipes for the health and wellness of their billions of guests.

Company Representative

Thumbnail of user bills2251
Bill S.
Senior Director of Client Success
Typically does not respond to reviews

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