Terraboost Media

Very responsive and answered all my questions. Blake Miller was awesome to work with in all aspects of the process.

We have had a good experience. The design of our ad looks great. They have been responsive to changes needed.

Everyone has been very professional and Shown outstanding customer service. I'm very pleased with the entire process so far.

Great opportunity to market your brand with several contacts daily. Having my brand on a cleaning station allows it to be seen by everyone coming in.

Deep appreciation for a smooth process and for Terraboost efforts to get us the exact location we wanted!

So far everyone has been super friendly and helpful with this process and it really makes a difference!

I signed a contract with Terraboost Media for advertising placement on a sanitizing wipe station at CVS in Centerville, Ohio. I was told that the display would appear in late July. Artwork was created and approved by me. Everyone was very easy to locate through the process. My rep, Chris Lent, would take my calls, or call me back quickly with answers I needed. However, today I went to check on my station, and found the station with no advertising on it. My company name isn't there and the station is dirty and covered with taped up notices. Hardly worth $5000. When I tried to call Chris, his voicemail no longer had his name, and he didn't answer. I then tried to contact ANYONE at Terraboost Media live, and was unable to reach anyone. I attempted to contact the designer that I worked with and was never able to enter an extension number. I did get an email from Chris stating that "he'd look into it". One day is enough time to determine where my ad is and why it isn't at CVS. Therefore, I'm writing this review at this time. Should I get resolution to my issue, I'll gladly update this review to reflect the fact that they are legitimate. At this point, I don't believe they're legitimate, and I'm quite sure I just got scammed out of $5000.

We are excited to get started with Terraboost. I just approved my art! Very nice experience! We cannot wait to see our kiosk in stores

I use to really like my campaign but now I paid for a campaign and it's not there.

I have been using Terraboost for about 3 years. They were great at the beginning, there were some issues in the beginning but no major issues.

I renewed my campaign Jan 2022 and paid a year in advanced. Around Feb 2022, I found my campaign was removed and replaced with a competitor. I had reached out to my sales rep at Terraboost and he said he would look into it. After a few months, I noticed it was still not there, I followed up and they said they would work on it. I had been in communications with them and just kept saying they were working on it.

Around late July 2022, the rep said they were changing from static campaigns to electronic campaigns. Which in my opinion is a big lost. With the static campaigns my campaign was up 25/7, with electronic campaigns, they cycle through with other advertisers. We would be paying the same amount. I said I never signed up for this but their manager, Bill Selling said they can make changes if the company chose to do so. I also had called the other advertisers on the campaigns at the same location, and they said they know nothing about their campaigns changing. Anyhow, I just wanted my campaign up. They promised it was getting installed within a couple weeks. It is now almost December 2022, nothing has been done and my campaign is still not up.

At this point, I am extremely upset, because I have been given the run around. Now, during the busiest time of the year at super markets, my campaign is not being utilized.

The product is great and definitely helped with neighborhood recognition but it definitely doesn't help if Terraboost cant even keep their promise with the product up.

I would be very cautious if you choose to hire this company. Follow ups is NOT good.

Note: if people see other reviews from me, it's because Terraboost had reached out, say they would fix it and ask me to remove my negative reviews. Terraboost really has a huge internal problem as no one seems to know what is going on.

I hate to post negative reviews but I feel I need to let others know the problems I've had with this company. The idea is this: use your logo and you will be seen in plain view in local drug stores. They never follow up to ask if the campaign is working, there's no ROI, and then they attempt to auto renew by charging your credit card. This product really doesn't work and the sales team seems like they just stepped of a used car lot. Pressure to buy, big promises and then you're stuck. No way would I recommend this company.

Here's a threatening message I received today from a client representative *. I actually have no ads up by the way and haven't a single person mention they say me on an ad in a drugstore.

Mon, Jul 6,2020 at 7:38 AM *

Melissa,

If those are your wishes, then I will abide by them. However, I do need to at least let you know the process of what is going to happen.

After non-payment for a certain amount of time, usually 2 months, a demand letter will be sent out. If still you choose for non-payment, your account will be sent to our 3rd-party collections agency.

I am here to answer any questions or concerns for you, so please reach out if I can assist you.

Then I received a demand letter from a collection agency. The problem behind this entire situation is that a slick talking advertising person convinced a very busy young doctor that they could help drive exposure to my office. I wanted said ad man out of my office so I could continue seeing patients. I signed his contract for the year and paid the whole amount up front by check. I never heard from him again. I also forgot about the whole campaign as there was t a single patient who noted an ad. Then he said I'm locked into another year simply because I auto renewed for an entire year. That's a scam.

Here's the letter from the collection agency.

*Personal information redacted by admin

I would highly recommend Terraboost Media. Reps were very attentive and communication is excellent.
They move quick. Art work Excellent

Excellent service, very professional and timely service with great outcome. I would recommend this company anytime.

Very delighted to deal with. The communication was clear and precise. Did not have to jump through to many hurdles. Thank you.

I had a great experience working with this design team. They made sure I had the tools to succeed on my ad.

When I was offered an opportunity to sponsor a kiosk with a sanitizer dispenser at a CVS store I immediately embraced the opportunity to be of service to the communities I help as a real estate professional in Broward county, Florida. I saw a greater cause by partnering with CVS in the endeavor to protect the health and well-being of our communities, families and neighbors and help keep them safe.
The advertising- sponsorship project was offered and beautifully executed by Terraboost Media. When I saw the kiosk with the artwork placed by the entrance of CVS, inviting all who enter to take a moment and think of protecting themselves and others by sanitizing their hands. I couldn't be more proud to participate in this worthy cause.
It is here that I wish to thank Terraboost and their staff for their thoughtfulness in creating such a worthy advertising project and to ensure it was beautifully manufactured and installed. They did a splendid job indeed and the entire staff of Terraboost took extra care in providing their advertisers with a superior level of customer service.

I was extremely please with the follow up and customer service that I received. Very professional and extremely happy with the finished product

Very easy to work with. Very friendly. Great artwork and communication. Satisfied with service and end product!

Great team of professionals! From the onboarding process, to the support, and assistance they are always there.

It was easy to upload my company logo and wording for the ad on Friday 6/11. Still awaiting on a draft from the designers

Great opportunity to reach clients that may be considering a new home purchase. Setup process was smooth and as promised.

Attention to detail is key for me in the Real Estate business and I am confident it will continue. Professionalism has been 5 star!

I just signed on 11/2021. Artwork was spot on. Awaiting kiosk installation in January or February in Bed Bath and Beyond.

Love working with thses guys! Ryan Pike is the man ask for him. Youcan trust Terraboost with your advertising needs.