TextNow

All I can say is Horrible all the way. Lousy service, Keeps dropping, Texts don't work.

Impossible to reach anyone for assistance.

Stay away, Better yet run away.

Nobody can ever hear me well. Very frustrating for both parties. Always horrible. I always have them call me on FB Messenger instead and calls are fine.

I bought a subscription to get rid of the ads. Guess what? Still got ads. Even in the middle of my calls which caused my calls to break up. DO NOT GIVE THEM MONEY. GOOGLE PLAY WILL NOT REFUND YOU AS IT DOES NOT MEET WITH THEIR REFUND POLICY! Hope i can help someone avoid a headache. Support sucks. They kept asking the same questions and I got no where

I can't believe this piece of $#*! garbage app. Worse than two dixie cups with a string. It actually INTERFERES with communication and the menus are filthy intrusive and the phone log is ridiculously arranged by, apparently, MORONS!

I tried to send an email to get help and it auto replied their online automatic robot and NOTHING!

You cannot get help from this company whatever it is, but i highly recommend not even bothering with it

GARBAGE

Unfortunately i am unable to give it ZERO stars, and there is no reason even to give it one

Overall it is good but 2 things, one could you guys please let the non WiFi thing be compatible with my phone cause my dad won't let me get a new phone now and two I would really like for you to add video call, like so I can video call with my friends please if you do both of these then I will rate you 5 stars

With the April 2021 app update (using an iPad mini), I cannot make calls using the contacts list. Must memorize and type in numbers. The app opens the list, but clicking on a contact does NOTHING. Can no longer paste a number into the dialer. The bubble to chat with support is extremely TINY, almost invisible, as is the print in the text boxes. I notified the company of those issues, but NO RESPONSE. Even if there was a response via chat, I would have to copy and paste the tiny print into another app in order to be able to read it. A fairly good app is now HORRIBLE!

I had injuries at my jobs since I was buying, harassing and evicted unlawfully I decided to try different numbers from couple company text now it's one of them I got this number since 2018, someone making sure hacked on all numbers I have, just to make sure who I am talking too,working 3 jobs in nursing home not get hurt on the jobs people keep hacked on us those number was hacked by someone and one was taking away *******987 and *******962 is hacked long time ago and the watts app from *******962 was taking away by someone no access on it

My son and I both started using TextNow almost two years ago when it was only $13.99 a month. We were very pleased until about 8 months into it when we could no longer reach live support without making an appointment which is difficult to remember if you have a life which we both do. We returned the phones ( 4 of them) and eventually received a refund and a notice acknowledging our account had been cancelled per our request. They have since continued to take out money from our two accounts each month. I have written and attempted to keep those ridiculous phone appointments which should tell you there is a lot of dissatisfaction if they need to now make so many appointments as satisfied customers do not need to call. Our bank wants to charge us $35.00 to file a dispute even though we have all the documentation to verify our claims.
We switched to TracFones as a temporary substitute and discovered for our usage we only need to pay an average of a little over $6.00 a month each since we learned to turn our data off when away from home. Don't buy into TextNow and their hype about cheap service and cheap phones. They are the worst I have ever had. It is too bad because they started off as being the best. Sadly... I think greed took over.

This program is utter trash. Even for a free service, the ads are excessive and overbearing (progressively getting worse as the years pass). They also use click fraud tactics to gain ad revenue. The service constantly lags, the program itself is slow and or unresponsive, it kills batteries quickly due to ad pushing, the forced emoji system causes typing problems because it constantly pops up every few words (even with stickers turned off), disconnections or jittery calls are the usual and the support staff are utterly useless. They provide nonsensical and time wasteful generic responses with scripts that don't help at all. They tell you to contact them so they can assist you, but it falls on deaf ears. If you ask for features it falls on deaf ears and blind eyes. Premium service is also a joke. The ads come through anyway even though you pay a premium to not get ad blasted. You also cannot erase your call history of all numbers you've dialed. You can delete conversations, but not numbers you have dialed. They keep a digital record. The company also collects information they don't like to discuss.

I STRONGLY suggest you review their privacy statements@ https://www.textnow.com/privacy

You've been warned. If you use this program after being warned you get what you deserve.

I was writing a text message, a long one at that, thinking I could recover it after phone dies, well guess what, NOTHING! There is no backup, saving so forth, dropped calls, broken calls, and yet they don't help fix the issues, its a freaking joke, I'm sooooo done with this stupid app, they want people to use it but they don't do anything to help ar fix problems, IM DONE!

TextNow is a fake company that will take your money and won't credit you. They won't give you a refund either. No matter how many times I requested a refund they refused. DO NOT BUY PREMIUM OR CALL TIME FROM THEM. You can report them to Google Play to take down the app by using this link https://support.google.com/googleplay/android-developer/contact/takedown

I WILL WATCH YOUR COMPANY BURN TO ASHES. YOU'RE COMPLETE GARBAGE. YOU MONITOR OUR TEXT MESSAGES WHICH IS ILLEGAL. HOPE YOU GET SUED AND GO BANKRUPT. YOU DISABLE YOUR USERS ACCOUNTS FOR NO REASON. YOUR CUSTOMER SERVICE IS COMPLETE TRASH.

I missed a HUGE interview because of this stupid f-ing app. I do not recommend getting this app- SERIOUSLY have never been so pissed at an app and also the their website! DO NOT RELY ON TEXT NOW! THEY SUCK!

UNLIMITED IS A $#*!ING LIE! Cancelled my service then RE CHARGED my card the next month after THEY CANCELLED MY SERVICE! Going to be getting in touch with Ontario Attorney General's office!

I HATE $#*!ING THIEVES!

Textnow charged my card for service I cancelled and refused to put my money back because they "don't have record of cancellation"... I CANCELLED ONLINE... guess my cancellation was stuck in the "cloud"! They are THIEVES!

Calls out wont stay connected and the person hears themselves more than me... incoming calls only show up as missed calls... texting is delayed and words stack up... its an awful app

I had an account and Text Now Closed it without warning & WITHOUT reason! I feel targeted. This is NOT ok to disable a person's account when they haven't done ANYTHING wrong! If I could leave a half a star- I would!

Textnow was the answer to all my needs for reliable texting AND phone calling. BUT, today, IT ALL changed. I have been able to complete ONLY one text so far today using Textnow. And even typing that one text AND sending it was VERY DIFFICULT. BECAUSE starting today, TEXTNOW has become riddled with VIDEO commercials(that have no "X" to CLOSE them). These video commercials pop up and remain on the screen, and not just somewhere on the screen, but COVERING 97% off the screen. And when one commercial video is through with its interruption, I am able to return to my text message I was in the middle of typing, and AGAIN, THIS VIDEO ADVERTISEMENT POPS UP A GAIN, and Ilose my train of thought AGAIN. This happened repeatedly, the SAME video commercial, too. I am so frustrated and LET DOWN by Textnow. But I have to say, TextNow, you were a great thing for me for many years, thank you. But now, I have to find a replacement, unless this PROBLEM can be dealt with and FIXED!

This app is a scam when I tried to use my phone number to unlock my Twitter account and it said the phone number was invalid! Please do not use this app it is a scam!

They just made the site not functional anymore. All I used to do to get in was log into the site and now they took that away. NOW, I HAVE TO DOWNLOAD THE FREAKING APP AND HAVE IT USE UP ALL OF THE FREAKING SPACE ON MY COMPUTER. The worst part about it is that they just sneaked this in without telling ANYBODY!

- Nick The Customer Hero

This is first hand true real information as of 10. 19. 18.
1. Used gift card to purchase phone with service promo until the end of the year. Card was rejected but funds were taken anyway. Theft outright!
2. After contacting bank phone was sent right away to avoid fraud prosecution.
3. No real customer phone number to speak to someone about account or support only chat. Hiding behind computers
4. The company is located in Canada which is outside the jurisdiction of USA law which is not worth fighting unless your wealthy.
5. They tried to access my gift card funds without my consent yesterday but were blocked. Another theft attempt.
6. App is always trying to dominate my phone and keeps resetting itself until I disable all google garbage crap from the phone and took away all permissions except messaging.
7. Too many friggin ads which is supposed to prompt you to upgrade. NOT!
8. Wouldn't port my number in and gave some lame $#*! excuse of why they couldn't do it.

Final thoughts: these bastards are out right thieves and you take a great risk in giving them your real bank account info thus the gift card which is controllable from your end.
Once funds are depleted the number is toasted. That's why these A**holes won't accept them as payment for phones or services. Caveat Emptor - Buyer Beware.

In my opinion this company sucks big $#*! stinky elephant balls STAY AWAY!

Charge of $69.99 (in picture) was never authorized making this company straight thieves! (tried to sneak $70 bucks of my funds behind my back but were blocked!)

I've been getting these weird messages from a dating app I use called Tagged. Each message comes from a girl using 1 photograph on there profile. The conversations always start out quite normal but what concerns me the most is that every single girl that is messaging me who gives me there phone # has a (786) area code. I find it hard to believe all the girls talking to me have the same exact area code and not to mention when I reverse the phone # it show's there all voip #'s, From (Doral Florida), associated with textnow. If your unfamiliar with the app. It is a 3rd party software that offer's free texting or calls to it's user's. Be aware and alert. These scammers are getting smarter these days. They lure you in, talk to you like a normal person, wait for you to let your guard down and take advantage. I thought thing's we're going well at first but the minute stories began circulating about how they needed money for mysterious tragic event's happening in there lives. Things took a turn for the worst and many red flags we're drawn. Don't let these people fool you. If it sounds to good to be true or if you get a strange feeling. Trust your instincts or avoid the situation at all costs.

WELL WOULD BE NICE IF MY PETTY EX COULD STOP CALLING ME BUT NAH WITH TEXT NOW HE CAN MAKE ALL THE NEW NUMBERS HE WANTS TO $#*!ING HARASS ME. So as far as I'm concerned this $#*! shouldn't be available period. Un $#*!in real I have to put up with this $#*! everyday. Over 200 numbers blocked in my phone and more to continue. Why should I have to pay money I worked hard for bc this stupid $#*!ing app. $#*! this $#*!