• TextNow

TextNow

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Overview

TextNow has a rating of 3.9 stars from 522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card, and second line. TextNow ranks 5th among Mobile Applications sites.

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This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 88.3%
Positive
310
Neutral
11
Negative
30
23
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How would you rate TextNow?
Top Positive Review

“Need better reception for calls.”

Adelita V.
10/15/24

This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.

Top Critical Review

“Unsatisfied”

Clark L.
8/22/24

I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.

Reviews (522)

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Reviews that mention popular keywords

phone number (36)
Thumbnail of user rubenm381
Nevada
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

What can I say... It's free phone service so of course there's bugs, glitchy service and dropped calls... But Its free so i can't complain... You get what you pay for! Thank you text now!

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Ruben! We appreciate your review and I've sent a PM to assist further!

Thumbnail of user clarkl77
Kansas
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Clark, thanks for your review and sorry to hear that you're having issues getting your SIM Card connected. I've sent a PM to assist further!

Thumbnail of user monican280
Georgia
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

There needs to be a better way to stop calls from spammers. I keep getting phone calls from someone who used to own this number and I block all the numbers but they use other ways to keep calling. It's annoying! Other than that this service is great!

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Monica! Thanks for your review and sorry that you're receiving these unwanted calls. I've sent a PM to assist further!

Thumbnail of user cicih11
Canada
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

There is a delay between 2 parties within the conversation at times and reception is not always clear. Overall for a free service I am satisfied as this is not my only phone service this is used as a secondary line for Job search and long distance use.

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Cici, thanks for your review and for taking the time to let us know about your calling concerns. I've sent you a PM to assist further!

Thumbnail of user emmac908
Washington
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

App is easily my first choice over alternatives, but it generally sucks, the density of ads and the glitches are annoying and calls often dont go through

It also split one person - messaging me from one number - into 4 conversations, at random
Idk why

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Emma, thanks for your review! We're sorry to hear that you're having issues using your TextNow app. I've sent a PM to assist further!

Thumbnail of user adjaf1
Minnesota
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

When I was texting with friends, I was completely restricted from replying to messages for no reason, and I received a text message saying "I violated the rules."

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Adja, thanks for your review and we're sorry to hear that you were having issues sending messages. I've sent a PM to assist further!

Thumbnail of user bj283
Florida
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I have been using it for some years now and I would give it a four star out of five. It need some work since it is still dropping calls here and there but overall its now a bad app for the price

Thumbnail of user carmenp428
Ohio
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I had Boost mobile. I couldn't make a phone call without it dropping and or cutting out. I downloaded text now and used on my wifi service. And it's free! I never have a dropped call and It never cuts out. Awesome

Thumbnail of user jonahd42
New York
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

This texting service has been nothing but reliable the connection is pretty good and the rates are very very low I definitely would recommend this to other people

Thumbnail of user philipt542
California
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Quick with descriptions and looking good with understanding and focus. Please understand I think this is something I want more like with focus and purpose

Thumbnail of user albertob176
Florida
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Free number for life free data free phone call and text unlimited zero charge national y call and text. Free monthly all you have to do order a text now SIM card $4.99

Thumbnail of user donnas4232
Indiana
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

When you are paying those high phone bills and got to worry I am using my text now and don't have a care in the whole told about coming up with all that money to pay the bill it's free

Thumbnail of user harryr459
Ohio
1 review
0 helpful votes
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August 2nd, 2024

Alright, You Guys Literally $#*!ing SUCK For This! Ever Since Late July, You Guys Did Nothing To Fix The Problems! I STILL Can't Text People, I Can No Longer Login, EVERYTHING Is Just Ruined! This has got to be THE WORST SERVICE I've Seen in probably months or years! Bottom Line, BE A BETTER $#*!ING TEXTING SERVICE! 1 Star! End Of Discussion!

Service
Value
Quality
Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Harry,! Thanks for your review and we're sorry to hear that you're having issues accessing your account and sending messages. We've sent a PM to assist further!

Thumbnail of user ahmeds449
New York
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Very good experience. Only drawback is the changing number. I beseech that the number is fixed permanently. This will allow my call recipients to save the number and return calls on the fixed number. Thank you.

Thumbnail of user heathb106
Indiana
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

As long as you need a Quality free phone service you cannot beat this app. Hands down best, most reliable service inhave used. I've used TextNow for at least 3 years off and on as my budget and life demanded and now I use it because of its proven track record of great service and it's STILL FREE!

Thumbnail of user ssms
California
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Everything goes well while I noticed that recently after each phone calls, a third party quickly pops up my screen, that has made everyone worried about our private phone calls recorded!😳

Thumbnail of user elizabethc3468
Illinois
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

The quality of calls. I. get when,my family and friends try to reach me. The communication I get when I call someone is very clear. No drop calls.Is very important. So thank you TextNow.

Thumbnail of user daveb2110
Canada
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Canadian cell phone bills are an outrage. Did you know in Africa people pay almost nothing to use a cell?
Not here!

Thumbnail of user theresac1319
Washington
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Good experience no complaints very dependable when I run out of regular minutes and I use it for a backup phone

Thumbnail of user audreal3
Kentucky
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Good quality on calls text goes out comes in just fine...thanks for little app n service it does for the u.s.

Thumbnail of user amberv376
Canada
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

I have been very pleased with Text Now. The service, the options and also being free helps these days!

Thumbnail of user jayk73
Canada
4 reviews
19 helpful votes
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August 24th, 2024
Verified purchase

The subscription is perfect. I've been with this company for a long time, and it's great to have a phone number at an affordable price.

Thumbnail of user dustonm1
New York
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

The "automated system " turned off my ability to send amd receive text messages ON AN APP CALLED TEXTNOW! AND it took 2 days for a customer service agent to be able to tell me that! And then they "couldn't " change it back. They cant change what the system does when they literally control the system. So it was a $#*!ing hassle and im not using text now as my main line anymore

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Duston, thanks for your review and we're sorry to hear that you were having issues sending and receiving messages. We've sent you a private message to assist further!

Thumbnail of user masouda15
India
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I'm happy with the available services. I wish to get another number with Canadian area code.Thank you

Thumbnail of user thomasb5085
Georgia
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Completely free and never fails to call or message anybody I get ahold. Always there when I need a phone that will work

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From the business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/

Company Representative

Thumbnail of user jasong1972
Jason G.
Typically responds within 4 days

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