• TextNow

TextNow

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Overview

TextNow has a rating of 3.9 stars from 522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card, and second line. TextNow ranks 5th among Mobile Applications sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 88.3%
Positive
310
Neutral
11
Negative
30
23
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How would you rate TextNow?
Top Positive Review

“Need better reception for calls.”

Adelita V.
10/15/24

This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.

Top Critical Review

“Unsatisfied”

Clark L.
8/22/24

I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.

Reviews (522)

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Reviews that mention popular keywords

phone number (36)
Thumbnail of user lisar3560
New York
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I'm very happy with this service the calls are clear it's easy to use I would recommend it to anybody who needs phone services

Thumbnail of user caseym452
Georgia
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I use Text Now for daily Calls and Texts. I also use Text Now for an extra phone line. I've Always a Very Satisfied Result With This App. I would most definitely recommend for anyone and everyone!

Thumbnail of user adrianm639
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Very good coverage within the United States. The "pay as you go" option for data is very cost effective.

Thumbnail of user denak55
Alabama
2 reviews
0 helpful votes
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July 22nd, 2024
Verified purchase

I use text now everyday I wouldn't have a phone without My Text Now service it's always reliable I've been using text now service for 3+years I always tell my friends and family be sure and download Text Now right now never go without it.

Thumbnail of user adrienneg156
Virginia
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Phone number is great for me when I need service I get home and then use the number for all my needs

Thumbnail of user alicial551
New Hampshire
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

It's always very handy when I need to call or message someone
Specially when the weather it's bad, it's the only way I have to be communicated.

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Alicia, thanks for your review and I've sent you a PM to see how we can provide you with an even better experience!

Thumbnail of user ashleyw1647
Canada
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Ive used text now when i had no data or no phone service. It is cheap and affordable

Thumbnail of user linzyc4
Arizona
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Have yet to receive sim card very displeased been two weeks since purchased missing calls from time to time

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Linzy, thanks for your Review and we're sorry to hear that your SIM Card hasn't arrived and you're missing some calls. I've sent a PM to assist further!

Thumbnail of user lr559
Washington
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

It's not clear conversation at time choppy but for free I take it still. So not a hard negative

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey there, thanks for your review and we're sorry to hear that you're having issues while calling. I've sent a PM to assist further!

Thumbnail of user b.mm1
West Virginia
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Good love the app. Works very well even here where I live in the mountains of West Virginia.

Thumbnail of user dougs1091
Illinois
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Text family and friends... even before I had good phone with text capabilities.
Free phone number.
Works thru WI-FI and on the road.
Sometimes it does need to RE-START which is why I gave it a '4' instead of a '5'

Thumbnail of user kurtd173
California
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

It works great don't know what I would do without it easy number to remember glad it's available free free free.

Thumbnail of user paulap946
Tennessee
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I've been trying to change my signature but no matter what I do it goes back to the old one. I hate not having that control.

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Paula, thanks for your review and we apologize for the inconvenience. Regrettably this is a feature we're removing as we're having issues implementing it. We've sent you a private message to assist further!

Thumbnail of user allenw544
Washington
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

It's all free all you got to do is have internet it doesn't drop calls or anything it's crazy and it's free

Thumbnail of user barbaram4235
West Virginia
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I really like it. It's simple to download and call and text. A wonderful app.

Thumbnail of user ariesd3
Washington
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I have been using the same number for 3yrs with your app and I love it I want to lock my number in but I am on disability and have no extra money now but I will be locked in some time

Thumbnail of user christophert1421
Louisiana
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Awesome I use it every single day. Ok what id do without it. Really!

Thumbnail of user erics3824
New Jersey
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

It allows all access to everything you need to address while on any app

Thumbnail of user michaelg7318
Florida
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

I do not have phone service and Textnow is a life saver! Thanks a million!

Thumbnail of user waynek665
Canada
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

This is a great substitute while in hospital and my cell signal was intermittent. Wifi in the hospital was good so TextNow was great.

Thumbnail of user osob
Canada
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Love the service experience is tremendously excellent text now more like text wow

Thumbnail of user cornela4
Canada
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Very efficient and easy to use. I have been using this for a while and I've recommended to friends

Thumbnail of user teresab2151
Pennsylvania
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I can't use my text free number and I haven't been able to use it. I forgot my number

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Teresa, thanks for your review and so sorry that you've forgotten your TextNow phone number! I've sent you a PM to assist further!

Thumbnail of user richardm5872
New York
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

My experience has been great except that it needs Wi-Fi to function. So when I'm outside the app doesn't work at all.

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Richard. Thanks for your review and we're sorry that you're having issues getting your SIM Card connected! I've sent you a private message to assist further!

Thumbnail of user mr.goodickm
Indiana
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I approved it good service 👌🏽good improvement from early years of service thank you

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From the business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/

Company Representative

Thumbnail of user jasong1972
Jason G.
Typically responds within 4 days

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