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TextNow has a rating of 3.9 stars from 522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card, and second line. TextNow ranks 5th among Mobile Applications sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.
I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.
Was helped without even having to wait to speak to someone. Fast accurate
I've had it for around 5 yrs now an I can say it has helped me in more then I could ever expect. Since I've had no cell phone service this has been my go to ever since. I may also get a plan as well so thanks!😊
Sometimes incoming calls ring on my older tablet at home without ringing on my cell phone connected on WiFi away or at home at all; often inconsistent VoIP performance and at a disadvantage with competing free VoIP services allowing two factor and other verifications, as well as international call and texting. Advertising on TextNow is increasingly intrusive and time consuming--faster to relaunch it to continue time sensitive communications like texting... other than these inconveniences (American business culture transforming TextNows Canadian social consciousness foundation) individuels with low income must tolerate to use it
Reception was good and calls were clear, texting was not an issue and the answer service is a bonus.
TextNow is showing signs that it is listening to consumers. TextNow has moved forward. Feedback is obviously not being run from and is being taken and used to make improvements. The ability use TextNow for emails is a huge leap and has brought me to enjoying my service. Also the ability to purchase data in random buckets is a genius idea and I personally believe will be the primary reason I make the move to Textnow ful time. Thanks to TextNow for listening to our feedback
Been using TextNow for couple of years, it a great fall back phone, text app. Can send pics, videos, links, just great all around app, service!
Lately My incoming calls are weak!+ I have been missing it because the ringer isn't loud enough like it used to be👎So it Needs Major Improvement!- Right Now!- So I can't give it five stars or even Three!- it used to be that way for Five!- Not Anymore!- but at least its All Still Free😊👍but Recently i Decided to Uninstall it For Good- + Sticking to another Better😃Free Phone Services-Peace!
I like the app it's always been my go to txtin app because I don't have service on my phone. I love the free nation wide texting service to lock in your number is great and cheap which awesome for someone like me since I'm a house wife per se so I don't have an income. The only thing that would make it better for real would be WiFi with the free offer but I'm just grateful for the offer and app!
TextNow has all the features you need to communicate worldwide! It's fast and affordable. All the app's features are logically arranged and easy to follow. I'm often in contact with people and relatives in Europe, the US and Canada - come to think of it, I've never had a problem reaching anyone
I can only recommend TextNow. It's a great platform, and - if you don't need all the features - a very affordable alternative!
Perfect calls.good texting.great with wifi.connections
My only wish is that I could receive codes. Otherwise it's good, am happy and it's free!
Its free works perfectly at all times text now is a great way for communication at anytime I highly recommend text now for all my friends try it you won't go wrong with it and it is very simple to use
Love, love, love Text Now! It has been a lifesaver! My husband became disabled and has been out of work a year, so had to cut things as much as possible. Text Now allowed me to have reliable phone service wherever WiFi is available. Thanks again, Text Now.
Mostly pleased long time customer. Only problem was software update last year wouldn't work with my iPhone, but within six months they had fixed the problem with a new update.
Very good it's clear when having a conversation I just wish that there was a choice to download music and the tones was better songs and louder
It's good.
Needs improvement like a mechanism for easier loading of web content. Might consider mms/sms optimization to network packet processing maybe? Beyond that, it works great. I might recommend as a developer using cantenna and some satellites for tethering to public wifi for 4g&5g network slices and indices so it is free for you as a provider.;-)
It is a very good app and I would recommend it to everyone interested
Hey Mark, thanks for your review! I've sent you a PM to see if there's anything we can do to provide you with an even better experience!
Reliable, good audio and very easy to use. I have recommended the service to others.
I lost my ACP plan. And my cell was turned off. This text now has been a super blessing.
Gain trust and grow your business with customer reviews.
TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/
Hi Mimi, thanks for your review and we're sorry to hear that you're having issues receiving calls. I've sent a Private Message to assist further!