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TextNow has a rating of 4.0 stars from 524 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card, and second line. TextNow ranks 5th among Mobile Applications sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.
I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.
Works as expected use it daily for contacts never had an issue
This works on my phone, which is an 8 year old relic of the past.
It's a great way to have a secondary number to use different from your primary line. Helpful and convenient.
Clear sound quality and works everywhere. No need for a phone service this is all we use
Very clear lines i'm so happy I have text me. I love to stay with them.
Calls are always clear and text come through every time. I have never had a dropped call.
Good job I like the service very much thank you guys for the great work
Very helpful service! Really has helped me out a lot
Just like the title says just like regular phones but FREE...now I can afford that.
I don't know why I put his calls on auto reject. I don't have plans and control.
You are the best. Simple and effective. Everyone should have it.
Good experience, and will highly recommend to everyone
Easy to use good quality calls very helpful.Save money
It's a good app for texting when you don't have a current actual plan
I'm very pleased with the service I get. Saves me money as well. Thank you 😁
It has been very clear use it sometimes for an hour to listen to my church.
Real trash. Lost number and account is suspended for email verification. Want to delete my account but no such option. Support stinks (some stupid Bot that is probably better than live support if they had one). I am surprised at people that call this free service. Get some self respect. This excess overload of intrusive ads should never be called 'free'. Coverage is very poor in my area, I can only use it with 'WIFI Calling'.
DO NOT USE THIS APP! THEY SPY ON YOUR CONVERSATIONS AND CALLS! I WARNED YOU! THEY ARE SPYING ON EVERYTHING YOU DO WHICH IS ILLEGAL! TEXT NOW NEEDS TO BE SHUT DOWN! 👎👎👎👎
Tip for consumers:
DO NOT USE THIS TEXT NOW APP UNLESS YOU WANT YOUR PRIVACY TO BE SPYED ON!
Products used:
Phone app
* TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I sent a few group messages to ppl saying Happy Thanksgiving. I assumed this set off a spam alert. I message them on live chat. They say sorry your account is deleted and cannot be recovered "under any circumstances". You cannot get your conversation data either. Not "without a subpoena". I hope this place burns to the ground. 6 months of important conversation data gone. So unprofessional to tell people you have a new number. UGH
Tip for consumers:
DO NOT USE IT
Products used:
TextNow app
Love my new text now sim card it gives great free service call text
Hi Kelly! We're sorry to hear that you received the wrong SIM Card. We have sent you a private message so we can assist further.
Great app. I use it as a second line for the home on wifi. It's amazing.
Very clear sounds is top quality, perfect possible.Thank you!
Gain trust and grow your business with customer reviews.
TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/
Hi there, thanks for your review! At no point are any calls recorded through TextNow. We do require that permission for certain features like voicemail and voice notes!