TextNow has a rating of 4.0 stars from 524 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card, and second line. TextNow ranks 5th among Mobile Applications sites.
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This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.
I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.
Things you're review missed:
1) You must text every 2 days or you can lose your phone number. Forgot? Sucks to be you
2) Customer support is non-exisitent. The FAQ's are generic, support pages are for a small subset of problems, and try and contact someone
3) The phone comes with no documentation on how to setup, how to use. See above about no help
Based on reviews, we made the mistake of buying a phone (at least we were only out $20) and plan from Textnow. No one can text to the phone (brilliant, right? A company called Textnow and you can't text to it), and the phone can't make calls (error: Sorry, we only support calls to North America. We are in N. America, we were calling N. America).
You get what you pay for. In the case of Textnow, you get less, far less. Avoid this company.
Takes several minutes to launch the app and make calls; need to reboot the phone repeatedly; crashes repeatedly; long lasting black screens; no calling audio settings that you would normally find with a traditional cell phone carrier -- all of these snags despite a perfect Wi-Fi connection, which makes me conclude that TextNow is a totally useless app that makes wild claims about its performance on social media.
For some reason they keep logging me out of my account on both the phone and the website. They HAD BEEN the number I'd been relying on being overseas and having no phone whatsoever that I can afford where I am. (Europe). Too bad there's nothing that's completely free like that for a UK number, not that I can find easily.
Tip for consumers:
Well, you get what you pay for, at least it's FREE.
Products used:
Their App.
To make a new account, you have to download the android /ios app. I find this very anoying because of 2 things.
#1:They make you do this to make them look better. I say this because the more downloads the app has the more unfairly obtained users they will get
#2:i dont have an ios/android device and it is really anoying because i had to use an emulator to get the service. This is extra frustrating because my pc has an amd cpu and bluestacks doesnt work. It bluescreened me 20 times beofore i gave up. Overall textnow is a big pile of $#*!.
A friend told me about this site and couldn't believe texting was free and when I checked it out, it turned out to be free. I was without a phone for a while when I heard about this and it works great on my laptop. Not sure about phones. It also looks like I can make voice calls also for free with my laptop. I haven't tried it yet.
So far it has been great.
I bought one of their phones and 1 month of talk and text only. It was great for 3 weeks and then they disconnected my service cuz and wanted me to pay for another month sorry but stealing is stealing its not the amount of money 9.99 divided by 4 is about 2.50 its the point of the matter i paid for a months worth of service not 3 weeks another problem is with talk and text only 611 doesnt work so there is no way to contact them from the phone they sold
I have been using TextNow for 6 years and it's terrible. Barley anything has been improved in all of those years. You can't send videos, you can't send more than one picture at once, there is a new ad every time you open the app and now you can't even delete them from your messages. Oh and did I meantion that after they FINALLY made it so you can be in group chats without getting a bunch of individual texts, it still doesn't even tell you who everyone is in the group chat. It just says their number which is WAY too confusing. Also my phone never rings so I never know when I'm getting calls and it's the worst. Sometimes I miss really important calls because my phone doesn't ring. You can't use TextNow without WiFi and the list of cons just goes on and I on. I do not reccomend AT ALL. You can find much better. (Oh and they just changed the one thing I liked about it which was the app's icon). Ughhhhh
This app is amazing. I absolutely love it! Both my mom and dad have Androids and i have an Ipod, and Ipods can't call or text Androids, so I really appreciate this app, because now I can text them! I highly recommend this app.
To all the people saying it's awful, well duh, it's free and goes off WiFi. It says poor signal and drops calls on WiFi, even at home. You have to at least make a text once a month or they drop your number. They send a text warning. I wouldn't really recommend this to anyone, but if you absolutely have to make a call it works. My phone is off, beautiful thing about that is people can still call me on my regular number. However, if I miss the call...I text them on the app, call, or just use the house phone
By far the worst phone text app ever constantly dropping calls. People could hardly hear me. Absolutely the worst app i would never recommend this crap app to anyone... i would rate it a zero but Ofcourse they wouldn't let me
Account creation doesnt work, Your password will not work. So you try to reset it, Just to find out that password reset doesn't work either. Finally you contact tech support which is a bot, only to finally find a button for a live person who is dumber than the stinking bot. They can't fix your account unless you can verify the information that you havent even put in there yet. What a pack of morons.
I hate how you guys have it now in order to make new accounts! Then when you are finally in and attempt to get area code, it'll then reject it and say "This number isn't available" or some crap like that. Then it'll say you've exceeded the amount of attempts! DO BETTER TEXT NOW!
I have only been using Textnow for a few weeks, but I can see it's a pretty good site. I have not downloaded the app, but I have an account so I can use Textnow. I am pretty satisfied with Textnow, but there is no Video call Which is pretty disappointing.
I would never buy a phone or plan from Textnow.com. This company is a complete fraud on what you pay for and receive. I had numerous problems with this company but the last straw was i downgraded to a $27.99 month plan in August because at that time that's what i could afford. On Sept. 29th i went to upgrade my plan for more data and they offered a $39.99 month plan for unlimited data which is what i needed. So within days i paid to upgrade my plan in a weeks time period i paid nearly $70.00. I had full internet access until a week after i upgraded my internet no longer worked. It took two days to speak to a customer service rep through live chat everytime i tried i would get a rep that would click off our chat or would not respond. I wouldn't recommend anyone to buy from Textnow and once my plan ends on Oct. 31st i will no longer be with this service.
This app was the best. It has absolutely no limit to the amount of characters I can type in a text. It let's me describe things in extreme detail where I couldn't with textplus because of the character limit. It also doesn't freeze like Textplus tends to. This app is WAY better than Textplus
Worst app Ive ever used. Phone call quality is terrible and doesnt allow texts to be sent or received half of the time. My account was flagged for terms of use violation not once but twice and yet not one agent can tell me what the exact reason was nor can they fix my account. They refuse to escalate my complaint to a supervisor and i was basically told it wasnt worth their time and the convo was a waste of their time. Way to go with the steller customer service. I lost so many valuble contacts for my business that its devastating to my income.
Tip for consumers:
Dont use it for anything that holds any importance
Several people I know including myself have been scammed thanks to this horrible idea to have this. Easy for theif to pic location and lie to people and steal 500-2,000 from innocent peolple. Especially puppy scams. Thank you text now for aiding thieves! You should be ashamed of yourselves
I had textnow on several devices so are my friends. But we had to uninstall optt out. Completely. Due to several reasons will name just few 1. Textnow will send you text none stop telling you use it or your number will be deactivated. 2. If you text or call using textnow you can never ever delete or block or remove history of calls including spammers calls or texts. Textnow app is not worth using at all.
After I inbstalled the sime it kept trying to recongize the sim forever. When I called that number from my other phone some one else answered. Trying to call my other phhone from the text now phone did not work either. I saw a lot of ads and found this to be a total waste of time and money.
Hi Mushtaq, thanks for your review and we're sorry to hear that you're experiencing issues getting your SIM Card connected. I've sent you a private message to assist further!
Text now sucks...worst app I've used, calling & ringing issues, poor sound quality, dropped calls, difficult to use, NOT user friendly, Terrible ALL AROUND! TRY "FREETONE" everyone...works well. Happy with it. Best one yet!
Hi Carl, thanks for your review and we appreciate taking the time to let us know about your calling concerns. I've sent you a private message to assist further!
I was using the TextNow $13.99/mo Sprint based service, it worked OK except for coverage in my area. Tried both their CDMA Sprint and GSM T-Moble. I did port my old number over to them. I switched to Freedompop's annual $49.99/year service. They have lousy texting so I use TextNow's free service through my Freedompop data AT&T service (good coverage). Group texting with TextNow or Freedompop is a bad idea. My only complaint with this setup is the TextNow app freezes up about 15% of the time.
If MintSim had coverage in my area, I would be using them.
I downloaded this app to really see if it was better then textPlus. I ran a few tests to see the difference. Here are the results. Results are for the Kindle Fire HD.
PROs for both:
-They both send free text msgs.
-They can send picture msgs.
-They can receive picture msgs
Text Now is a good app for people who have no cellular data I even use it myself but the number one problem I have with Text Now is it most of the time doesn't give me notification of when someone is calling, I get notified when someone is texting me but not when there calling and I do have my notifications on for Textnow. Hopefully this issue gets solved in the future.
I downloaded Text Now through Microsoft. I opened it after and it just showed a white screen, so I uninstalled it and decided to re-install it. I uninstalled it and re-installed it. I opened it and it was a white screen. I waited for 5 minutes and then I wanted to uninstall it. When I did it, it said its a risk of a malicious attack heavy load. I uninstalled it with another app, and it was gone.
I have not received my SIM card. Supposedly it would take 5-7 business days. Needless to say I'm at day 10. Refund me my money back. I'm done with this company
TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/
Hi Ellen, sorry for the trouble with creating an account. You can only sign up on our mobile app. If you don't have a phone, borrow one to sign up quickly. After that, you can simply delete the app and login on our website. If you're still having issues please email community@textnow.com so we can assist further!