• TextNow

TextNow

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Overview

TextNow has a rating of 4.0 stars from 524 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card, and second line. TextNow ranks 5th among Mobile Applications sites.

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This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 88.3%
Positive
310
Neutral
11
Negative
30
24
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How would you rate TextNow?
Top Positive Review

“Need better reception for calls.”

Adelita V.
10/15/24

This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.

Top Critical Review

“Unsatisfied”

Clark L.
8/22/24

I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.

Reviews (524)

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phone number (36)
Thumbnail of user maggiea168
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Injust wish it was free to use i dont have money to pay for textnow i thought wifi was paying for it but guess not

Thumbnail of user sadiew56
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

I like the way. I can use it for. Free and it good to have. And I like. How can can text and call. Anyone

Thumbnail of user bend971
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I have to write 50 characters, I just want to rate it 5 stars. :D

Thumbnail of user travisi43
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

This has been a God send on my new phone. I bought a new phone, and only texting works on it, and sometimes calling. This presents a problem because there are times I really need to make call. That's where TextNow comes in.

With TextNow, so long as I'm connected to my internet at home, or a public Wifi network, I can make a quick call if needed. This was really helpful the other day as I lost my mom in a store and couldn't find her. I connected to a Public Wifi, busted open TextNow and was able to call her phone and find out where she was!

IMO all calling should work like TextNow. It's 2024 and only TextNow is offering internet phone numbers. Truly a product ahead of it's time. Normally I hate new things, but not TextNow, it's technology, but good.

Thumbnail of user paigec215
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

Almost every function of this app is free (things like photo storage only come with the paid version), but the only real caveats for a user looking for a free app are that you have to use your number every so often (I think every week? Not sure) to keep it active, and, of course, ads. They're not terrible, though, far less intrusive than they could be, and overall not a bad tradeoff for a free app. (There is also an ad-free version available.)

Thumbnail of user roberts10458
1 review
1 helpful vote
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April 25th, 2024
Verified purchase

Over the years text now has had a few bumps in the road especially with how it works with wi-fi

But when you get a SIM card it changes the game completely because you don't have to pay for phone service, if you choose to buy data from TextNow it's still cheaper than any place you would go to.

Not to mention bringing your number you get certain perks like free Hulu for a month and more.

Thumbnail of user ericc2465
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Super easy to use and saved me with a no service phone. 😜😜😜😜😜😜😜😜😜

Thumbnail of user devonnilel
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Your service is not tailored to sustain free service, its about pushing customer to buy lines with very costly price, higher than real lines.

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hi Devonnile, thanks for your feedback. Purchases offered in our app include features to remove ads and lock in your number. In the free version of the app, these ads do pay for this service available to all users! For our free version, you do risk losing your number if you don't use it regularly. If you're not interested in locking in your number or removing ads, you can use the number at least once every couple days for an outgoing call or text to keep it active.

Thumbnail of user manuelv233
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

It is good efficient you will be nice If can be Use throughout other countries

Thumbnail of user vimalt6
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Very nice and easy to use and friendly free calling service.

Thumbnail of user paulm5601
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

The concept is brilliant and it has performed well for me. Very glad I discovered TextNow.

Thumbnail of user lakeenyan
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

I LOVE TextNow! I'm able to stay connected with my family with GREAT QUALITY & FREEEEE Service! Can't get any better!👍

Thumbnail of user cordw
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

TextNow Gives me texting in a zone where there is no cell service.

Thumbnail of user meekam2
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

Clear service, easy to make and receive phone calls. I will continue to use it

Thumbnail of user davidc9440
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

I primarily use a pay as you go cell phone. There are times when I can't meet my monthly charges. That's when I rely on Text Now. I can phone free anywhere in Canada with unlimited use of text messaging. For my own personal use I text anytime to anyone and when someone text's me back I hear a distinct louder chime than my conventional phone. I'm very pleased asit is my go to and it's free.

Thumbnail of user cecilyd5
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

We find it very good! Sometimes I have to log out and log in to get it working, but not a big deal for me!

Thumbnail of user ourh
1 review
1 helpful vote
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April 11th, 2024
Verified purchase

We have used textbook on a variety of tablets and platforms since its inception. Throughout many iterations it has performed reliably and well. When our landlines stopped working (long story) it became a lifeline.
If I could give it more than 5 stars, then I would.

Thumbnail of user bk297
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

You can't get much for free these days. This is a nice exception.

Thumbnail of user javedh7
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

I was trying to activate a SIM on iphone but it was giving error messages and asking to contact customer service. I did that but Customer rep was also giving me go around. So I stopped this.
Will try again with Customer Service again to see if they can help this time.

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hey Javed, thanks for your review! If you haven't done so already, we'd appreciate reaching back out to our Live Chat so we can continue helping activating your SIM Card.

Thumbnail of user justicec33
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It's good for texting but for phone calls, you can't hear the person and the person can't hear you

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hi Justice, thanks for your review and we’re sorry to hear you’re having trouble while calling. We've sent a private message to assist further!

Thumbnail of user johnw8405
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

This allows me to have two numbers and one phone. I can keep some communications private.
Love it

Thumbnail of user sidneym178
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I had a great time everything went just as planned everyone had a goo time

Thumbnail of user jasong1972
Jason G. – TextNow Rep

Hi Sidney, thanks for your review and we've sent a private message to follow up and see how we can provide you with an even better experience!

Thumbnail of user peterg2017
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

I've tried different text apps and I found this one to be the best.

Thumbnail of user ladyc31
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

After getting the proper understanding of what I needed I was provided with a link to resolve my issue.

Thumbnail of user am1258
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Nice to not give out my real number because so much info can be found with real numbers out there!

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From the business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/

Company Representative

Thumbnail of user jasong1972
Jason G.
Typically responds within 3 days

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