business logo of TextNow

TextNow

Overview

TextNow has a rating of 4 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.

service
64
value
56
shipping
32
returns
29
quality
60
This company responds to reviews on average within 0 days
+23
How would you rate TextNow?
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Indiana
1 review
0 helpful votes
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Great app
June 3, 2024

App is great. Just wish I could do gifs……………………………………………..

Date of experience: June 3, 2024
Qatar
1 review
0 helpful votes
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Great app
June 3, 2024

Very clear voice but it would be great if the free version can operate without advertisements

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Live in a cellular dead zone, but have wifi access. Works well and permits texting.

Date of experience: June 3, 2024
Nevada
1 review
2 helpful votes
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Received some sick text message with people cut to pieces and people with their heads cut off the first time I tried to use text now

Date of experience: March 31, 2021
Georgia
1 review
3 helpful votes
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No group chats
September 1, 2017

The app is overall pretty good, the only problem is you can't be added to group chats unless the person that starts the chat also has the app

Date of experience: September 1, 2017
Canada
1 review
0 helpful votes
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I've enjoyed using Text Now for years
June 2, 2024

I really like text now because your name isn't attached to the number and I've never had any issues

Date of experience: June 2, 2024
Alabama
1 review
0 helpful votes
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Great
June 2, 2024

Great to have at the convenience of your own needs when down.

Date of experience: June 2, 2024
Texas
3 reviews
15 helpful votes
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CALLS CONSTANTLY DROP
February 25, 2018

IT SPAMS YOUR PHONE SO MUCH IT INTERRUPTS THE CALLS AND CAUSES THEM TO DROP!
It does not matter how strong your wifi is, it constantly screws up. You just simply cant use it.

Date of experience: February 25, 2018
California
1 review
0 helpful votes
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Simple
January 9, 2022

Easy when you need a number to talk to loved ones fast, always reliable when you don't have a phone plan

Date of experience: January 8, 2022
Delaware
1 review
4 helpful votes
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It sucks
February 26, 2020

The Text Now app doesn't work. It's extremely slow, then it stops. It doesn't work. It's dysfunctional.

Date of experience: February 26, 2020
Florida
1 review
4 helpful votes
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Horrible service!
May 30, 2018

If you're ever considering textnow, don't. They provide horrible data service and voice quality with even worse customer support.

Date of experience: May 30, 2018
Michigan
1 review
0 helpful votes
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Text now is great
May 6, 2024

Love using text now,very easy to use. I text and talk on it alot with my family back home.🤗

Date of experience: May 6, 2024
Maine
1 review
2 helpful votes
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I have this app on my iPhone and Samsung, and it works seamlessly with all devices. You can create a group chat of up to 25 people, compared to a paltry 6 on Freetone, the app I switched from. This app is free for unlimited Wi-Fi calling and unlimited texting on Wi-Fi. I use it to text my friends and call them at home. The person you're calling or texting doesn't need to have TextNow. Call quality is awesome - I called my friend Ev yesterday and everything sounded perfect. Messages are awsome too - they send in 2 seconds. Also, you don't get your messages blocked at random times, like with Freetone. You can also block people. Also, you can set it as your default phone calling app, which is very useful. Voicemail is free. I can also transfer my (TextNow) number to a SIM card on Sprint's network. You can also use it for receiving verification codes (new Google account, Youtube account, Tiktok messaging, etc). You can use your TextNow number as your Google Duo number (Google Duo is Google's video call app, sorta like FaceTime for iPhones. You can download it for both Android and iOS). Overall, I'd say that this is the best. I daresay it's so good that I don't need Textnow's customer service :) This is THE BEST!

Date of experience: March 30, 2020
New York
1 review
0 helpful votes
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Soso
May 27, 2024

Feels like its being monitored feels like its being monitored feels like its being monitored

Date of experience: May 27, 2024
New Jersey
1 review
3 helpful votes
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DONT BUY PREMIUM SERVICES, THEY ARE SCAMMERS, THEY WILL STOP YOUR ACCOUNT ANYTIME AND WILL NOT OPEN IT AND THEY ARE LIERS. DONT GO NEAR TO THIS COMPANY. BETTER FIND OTHER COMPANIES ONLINE

Date of experience: June 19, 2019
Canada
1 review
0 helpful votes
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User frienfly
May 23, 2024

Two thumbs up👍👍 No complaints and other technical concerns.

Date of experience: May 23, 2024
Missouri
5 reviews
39 helpful votes
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First, I appreciate that TextNow provides a way to get a low cost or even free additional number. And having tried MANY other comparable services, I have to admit the horrible audio quality is standard. In more than 10 years, I have yet to use a decent VOIP phone service no matter what part of the US I've lived in or who the provider is (large cable companies or small apps).

But what make TextNow especially frustrating are two things: 1) There's no way to BULK DELETE messages. So you sit there getting rid of one junk message after another. And every single call that comes into your number is stored as a call. I think TextNow subscribers get so many junk calls because the numbers are so frequently recycled. See problem #2:2) For some reason I can't find yet, I get DOZENS of spam calls every single day. It's so bad I have to keep my device OFF because otherwise I get calls from junk callers all day long at work. Now you understand why problem #1 is so bad. To use TextNow, you have to constantly scroll to, select, delete, then--an added waste of time--CONFIRM DELETE every. Single. Junk. Call.

Oh, and the service is unreliable, to boot. I've missed multiple calls due to tech issues with the service. And callers tell me the voice mail system doesn't work. They'll call, try to leave a message, but either they're disconnected or the message won't get delivered to me.

Although free (I wouldn't buy one of those outdated, glitchy phones they sell for a paid subscription), TextNow just isn't worth it. Even if you were willing to put up with the massive waste of time fielding and deleting junk calls, your other parties can never hear you on the other end. Getting messages isn't reliable. And the constantly recirculated pool of numbers sets you up for oceans of junk calls. I give the app 2-stars instead of 1-star because, unlike many of its competitors, it at least does work on my phone. So it's a decent emergency texting service when you need to send confirmations... but don't want to use your real mobile number.

Date of experience: November 2, 2020
Arizona
1 review
0 helpful votes
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I was disabled again for no reason
May 21, 2024

I had very important text messages on there now I'm $#*!ed

Date of experience: May 21, 2024
Jason G. TextNow Rep
11 months ago

Hi Vivica, thanks for your review and I'm sorry to hear that you're having issues signing in. I've sent a private message so we can assist further!

Canada
1 review
0 helpful votes
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Review
April 29, 2024

Good job just don't like advertisements and you have to pay to remove them is stupid.

Date of experience: April 29, 2024
New York
1 review
0 helpful votes
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The best service
April 23, 2024

Very clear lines i'm so happy I have text me. I love to stay with them.

Date of experience: April 23, 2024