Overview
TextNow has a rating of 4 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.
Just excellent service no dropped calls I really like text now
Great experience haven't had an issue since I've had it recommend to everyone
Absolutely have loved this site for years.
Like having two phone lines!
Good job I like the service very much thank you guys for the great work
I live in an area of Upstate NY that has absolutely no service and so to text friends and family from home, I utilized this app. For a while it was fine, I didn't have any complications. Last week, I tried to open the app chich would normally auto login and take me to my text messages. This time it asked me to login, and when I tried, I received a message telling me that I had been banned for terms of use and to read the terms, which told me nothing. Both myself and my husband read the terms several times. So I did what any other consumer does, I searched for a customer service number or email. Could not find one that didn't take me to an utterly useless page that very much wanted to make me feel like an idiot "try to delete and reinstall the app or update it" Give me a break.
I was able to find a live chat where I talked with a rep names Jason, that told me that I could not gain access to my account any longer because I had violated the terms of use. My account had been permanently disabled and would not be reinstated for any reason. When I asked what I had violated in the terms of use, he said "We don't have access to that information, we can only see that you've been banned"... Sketchy as $#*!! Just sayin!
On a side note here, I used this app to communicate with elderly family and I am now completely unable to get those phone numbers because I've been banned. I only ever saved those numbers to the app because I could not contact them otherwise. My family members have no one else but me and have several medical issues that frequently cause them to come in and out of the hospital. TextNow has been advised that there will be legal pursuit if harm comes to my family and I'm unable to assist them because I have no way to contact them now. Banned with absolutely no warning and no reason as to why. Bull$#*!. They've also been reported to the BBB in both Canada and the U.S. Find literally any other app!
It $#*!ing suck s it doen't let me in horrible rateing just sucks it just sucks better update screw this app
Very easy to use, excellent option, i highly recommend for sure.
Calls work, reception is great no problems! Friendly customer service people ready to help!
Convenient, easy to use, option to payment plans cellular
Clear sound quality and works everywhere. No need for a phone service this is all we use
This works on my phone, which is an 8 year old relic of the past.
Works as expected use it daily for contacts never had an issue
It's a good app for texting when you don't have a current actual plan
Calls are always clear and text come through every time. I have never had a dropped call.
Love my new text now sim card it gives great free service call text
Very helpful service! Really has helped me out a lot
Just like the title says just like regular phones but FREE...now I can afford that.
Just a few problems getting calls all said not much of a talker thanks
I don't know why I put his calls on auto reject. I don't have plans and control.
https://www.textnow.com/
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- Waterloo, ON, Canada
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kelly! We're sorry to hear that you received the wrong SIM Card. We have sent you a private message so we can assist further.