• Horizon Outlet

Horizon Outlet

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Overview

Horizon Outlet has a rating of 1.4 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Horizon Outlet most frequently mention credit card, monthly fee, and online store problems. Horizon Outlet ranks 452nd among General Apparel sites.

  • Service
    10
  • Value
    9
  • Shipping
    9
  • Returns
    8
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
19
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How would you rate Horizon Outlet?
Top Positive Review

“Love Horizon Outlet”

April P.
6/13/22

They gave me $750 worth of credit. I buy things and they come quick. I read all the fine print before jumping in. I knew what to expect. It's better than wish because you don't get your items you purchase. The items are cheap quality from wish. I say keep up the good work HORIZON OUTLET.

Top Critical Review

“Received card, never applied”

Christina P.
9/13/24

I received an email confirmation of my recent application and acceptance of my Merit Platinum Card brought to you exclusively by Horizon Card Services. The problem is I NEVER APPLIED. I was given a credit line, card number, and member ID. I called Merit and let them I never applied, my credit report is frozen, so how could they issue this card. Charity told me, "Oh, we do not check credit reports". I said, " So, someone can call say they are me and get this card". Crickets. Charity said, she will cancel it.

Reviews (89)

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credit card (23)
Thumbnail of user christinap665
California
2 reviews
5 helpful votes
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September 13th, 2024

I received an email confirmation of my recent application and acceptance of my Merit Platinum Card brought to you exclusively by Horizon Card Services. The problem is I NEVER APPLIED. I was given a credit line, card number, and member ID. I called Merit and let them I never applied, my credit report is frozen, so how could they issue this card. Charity told me, "Oh, we do not check credit reports". I said, " So, someone can call say they are me and get this card". Crickets. Charity said, she will cancel it.

Thumbnail of user chiquitad4
Florida
1 review
7 helpful votes
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August 22nd, 2022
Verified purchase

These people are scammers they take your money they send you fake shipping tracking numbers they tell a whole bunch of lies when all they really do is just scam you out your money you have to be white to receive your items because this black person here ain't never received nothing from them and they take money out my account every month and then say I owe it outstanding balance and I have never received anything from them they are scammers don't f*** with them

Tip for consumers:
They are scammers . Simple as that

Products used:
Nothing I didn't receive anything

Service
Value
Shipping
Returns
Quality
Thumbnail of user lism8
North Carolina
1 review
3 helpful votes
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October 6th, 2017

I was going to sign up for this card but when i seen the quality of the products online it was an instant no!
You cannot charge people high monthly fees for non-name brand junk... period.
Also, they are listing items that normally no one would dare to invest in.

Thumbnail of user jenl116
California
1 review
7 helpful votes
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December 8th, 2018

My husband and I have no problems with the Horizon Outlet so far. My husband got a $500 credit limit plus an $80 voucher to spend in their online store. They gave us the card # over the phone & we started shopping online. We ordered $250 worth of stuff & only had to pay $75 for the shipping on everything. All they charge him is $6.95 a month. And we've received all the items except for 1. They don't have a huge selection of stuff but they do have a lot of really cool shirts, hoodies & coffee mugs.

Thumbnail of user camieb
Kentucky
1 review
15 helpful votes
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March 14th, 2016

Thought I was applying for a real credit card but quickly found out its NOT! It can only be used@ their store... Luckily after being approved I seen through their BS and called & cancelled & thankfully was refunded my $$ back... but 1st they tried to double my spending limit to stay with them. They are very misleading & so grateful I figured it out quick.

Thumbnail of user laurah99
Colorado
1 review
24 helpful votes
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December 27th, 2015

I should've looked into this more before allowing a family member of mine to actually get this. She was under the impression that it was a credit card like any other one. I didn't get to look at anything before she did it. I'm going to suggest that she cancel her card and get her money back. This is ridiculous. I don't usually trust random $#*! cards that I've never heard of before and I had a feeling that it was weird. Definitely Definitely going to tell people not to go with this.

I wanted to add more to this review followed by a few screenshots of their website to show how overly priced and generic their merchandise is. Very very terrible site total rip off get your money back and tell everyone NOT to sign up for this.

Tip for consumers:
Don't use this website you literally have to be a member to look at there merchandise, and from what I see I can see why they do that because they have cheap generic stuff that is overly priced. I saw a dress that was almost 50 bucks and it didn't even look like a 50 dollar dress. DO NOT sign up and pay for their card.

Thumbnail of user aprilp342
Indiana
1 review
1 helpful vote
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June 13th, 2022

They gave me $750 worth of credit.
I buy things and they come quick.
I read all the fine print before jumping in.
I knew what to expect.
It's better than wish because you don't get your items you purchase. The items are cheap quality from wish. I say keep up the good work HORIZON OUTLET.

Tip for consumers:
Read so you won't have any surprises
A $14 fee
Pay shipping & handling on every purchase
Items come quick
Items good quality
I got $750 in credit
You can only shop online with your card through horizon outlet
I'm happy with them

Products used:
3 metal fans a vacuum n a slow cooker

Service
Value
Shipping
Quality
Thumbnail of user elizabetho81
Florida
1 review
9 helpful votes
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June 6th, 2018

Cancelling this card was the most redundant thing I have ever gone through. They would not listen to my request to cancel and went on and on about "better" offers to keep account open. If they could offer a better deal why do they not do that from get go? What a waste of time.

Thumbnail of user daveinej
Illinois
1 review
16 helpful votes
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January 3rd, 2019

They don't report to credit unless you send them a copy of your id and social. But didn't need to prove who I was to buy their crummy items, or open the account.
You can choose out of a slim variety but they choose color ect it's like a crappy mystery box when you receive it. They screw up my debit card every month by reversing the monthly fee and I can led the account but they keep hitting my card. Don't ever get this card it's crap.

Thumbnail of user jasonb561
Texas
1 review
17 helpful votes
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September 9th, 2018

The mobile advertisement appearing on my phone and details clearly describe a $500 credit limit. No where in their text did I see anything about an "online store credit only" until AFTER they acquired my account info and charged me the initial $29.

Thumbnail of user patriciae44
Texas
1 review
11 helpful votes
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October 19th, 2017

I too thought my card was a visa and wanted to cancel but after talking with company they explained I could get a credit line to purchase items from their store I disagreed and said I had enough stuff already... They lowered my monthly payment and gave me a 60.00 free voucher and my credit limit to shop with that helped me change my mind and I then started looking on the website. While I understand I will have a monthly bill for items purchased thats ok because after paying my bill on time and such a small monthly amount this improves my credit score eventually.

I made my first order and the clothing and shoes are very quality comfortable items and Im happy to have changed my mind and I made another order and purchased some bamboo sheets that feel so good. The price is fair and I cant stay off them... going to order more.

Thanks Horizon for the card, Im on the site looking now and most of all for courtesy helpful customer service who answers all questions fast and efficient!

Thumbnail of user dannyb147
Georgia
1 review
10 helpful votes
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July 28th, 2018

This is by far the worst online shopping on the entire internet... in four months that I've had the card they have yet to report it to the credit bureau but yeah they take out almost $30 every month out of my checking account then you have to pay for shipping cost because the car does not cover shipping cost what bul$#*! do yourself a favor and avoid this place at all cost you will regret ever ever having filled out or applied for this stay away from it!

Thumbnail of user kellier35
Florida
1 review
12 helpful votes
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October 3rd, 2020

This company charges to buy products which can be purchased, at a lower cost, on wish, without paying a monthly member ship fee. You can get the card online but you have to go through a series of people and sales pitches before canceling. This company with first make it sound as though canceling will result in a bad credit report. BEWARE! This is a commission based company.DO NOT DO IT

Thumbnail of user ryani50
Georgia
1 review
25 helpful votes
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April 25th, 2020

I just don't understand why they even give you a card. You can't even use it for shipping and processing. They let you get all the way to the end of the order before they hit you with that fee. You get all excited about your new order then wham disappointment. This whole Horizon thing sucks!

Thumbnail of user denisek45
New York
1 review
21 helpful votes
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February 24th, 2017

I got this card and apparently they will report positively even if you don't make any purchases. So basically I pay my set monthly fee, (on time), and I get positive credit report submitted every month on my unsecured line of credit. I believe I will give it 2 months and see how it affects my credit if at all, then at that time I will submit a more informed review.

Thumbnail of user carolanny
California
1 review
32 helpful votes
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October 11th, 2013

OMG... Everyone is right... d
DO NOT GO NEAR this sight! And if you do, good luck trying to cancel! Finally got it cancelled, but not before my ears started bleeding... and after all that I got $10. Back... my advice DON'T DO IT...

Thumbnail of user andreap43
Illinois
1 review
19 helpful votes
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October 30th, 2015

After reading the reviews, i am horrified i fell for this scam... whwn i went to shop, they had nothing worth buying... i'm going to cancel too... getting more point on my credit report isn't worth this crap...

Thumbnail of user chriss3761
Florida
1 review
4 helpful votes
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May 3rd, 2022

I've used Horizon on and off for years now. Frankly, they aren't perfect but I've seen far worse.
I love outlets virtual and physical you never know what you might find.
The store offers frequent shipping discounts which is nice as that's all customers are charged down.
I've found signature products as well like American Eagle clothing and Nautica cologne.
The only issue is each delivery usually misses at least one item though they always give credit.
Yeah there is a monthly membership fee around 14.00 but they do start out with a 750.00 credit line. I enjoy their service well enough.

Tip for consumers:
Check daily as they are an outlet. I find new stuff all the time but quantity is limited.

Products used:
Shirts, Pants, Cologne, Hoodie.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelk176
Utah
2 reviews
24 helpful votes
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July 26th, 2016

It's to help you rebuild your credit. It clearly states it's an outlet store credit company so of course they have junk on their website. It's not Dillards people. It's for poor credit ratings. You buy an item pay it off and keep the account active to rebuild a on-time payment history.

Thumbnail of user kandiem4
Arkansas
3 reviews
1 helpful vote
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December 16th, 2021

I have enjoyed my experience with Horizon always there always on time and wonderful selection! I hope you try to use them and experience them yourself... some people are just negative. If you have something positive to say just say it!

Tip for consumers:
try it and see for yourself

Products used:
ll of their products are amazing!

Service
Value
Shipping
Returns
Quality
Thumbnail of user chads47
GB
1 review
6 helpful votes
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February 14th, 2018

I have been a member since Oct 2017 And I am satisfied after a customer service/sales exp. They increased my limit to $1,000. Nothing was/is misleading. I will vouch for the credit service my scores have improved. I never have had or want a darn credit card. I will agree The corporation needs to expand its inventory of all items in stock and add alot more NEEDED items. LIKE SMC specialty merchandice corp.

Thumbnail of user cg115
South Carolina
1 review
16 helpful votes
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December 10th, 2017

I have to agree with the folks who say its NOT a scam! It clearly states its a line of credit for their outlet store. If you dont read the information they provide explaining all of this, of course youre gonna say scam but its not. They may not have high end goods but I dont remember reading where they say their goods are top shelf.

If youre unable to get a regular credit card & need to rebuild your credit, this isnt a bad alternative. Just make sure you read the information provided.

Thumbnail of user damienc99
Illinois
1 review
3 helpful votes
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September 15th, 2022

It's only a issue if your cheap it's to help build credit n get things you need now other than that I don't understand the complaints about shipping and handling

Thumbnail of user valerim
Texas
1 review
59 helpful votes
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May 18th, 2016

I find it sad that EVERY ONE of the one star ratings are due to the fact that the people did not read the basic agreement. The application I signed CLEARLY STATED that this was a membership agreement to a store where they DO offer credit on purchases FROM THEIR STORE, just like a J. C. Penny's or Sears card. This shop happens to be online. The products are great. I am impressed with the selection & quality. I gave 4 stars only because the prices are a bit high, but not higher that a 20% rate on a regular credit card, but this card has a $19.99 monthly fee instead of an APR. So PLEASE READ what you're signing. This is not a scam. It states exactly what it is, and they deliver. QUIT giving one star ratings if the mistake was yours. I was looking for REAL reviews, to see what other people liked, but they are hidden by the piles of one star ratings by morons who didn't read the application. It's not even in the fine print! It's plain as day,... This is a credit card for a specific online store. Sorry for the rant, but seriously people, some of us actually do read reviews to base our decisions on. It is difficult to wade through this stupidity.

Thumbnail of user tammym1096
Massachusetts
1 review
2 helpful votes
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June 16th, 2021

My husband and I each have a card through Horizon. I also thought it was a regular credit card but when I tried to cancel they increased my credit limit and lowered my monthly fee to 14.95. So I decided to shop and try it out. My 1st order I thought came very quickly, it showed up in like 3 days. They do have some name brand stuff. I just placed an order for some American Eagle leggings. We have both had our cards for over a year now and we both each have a credit limit of $3,000. Every 3 months if you call up and ask for a credit limit increase u get one. It has helped our credit score a great deal and I don't do a lot of shoppung on it just a few things every couple of months to show the credit bureau we are using it and making payments. I have never spent over $100 to keep my balance low. We both love this card. The only reason I am giving 4 stars instead of 5 is because horizon only reports to equifax, it would be better if they atleast reported to Transunion as well. One of my credit bureas is alot higher then the other because this company brought my score up alot so wish I u reported to more then just the one company.

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1.4
89 reviews
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