Horizon Outlet

It took me 21 min. To get this store card cancelled. I was upset that it was not a regular credit card but my mistake for not reading the "fine" print. LOL. They say they will refund all my money but kept offering lower intrest rate and increasing my limit amount. Their way of trying to hold on to their customers at all costs. Future reference it be sure to read all the fine print and look it up on the web first before jumping in.

I was just looking at this for a friend who made the huge mistake of getting this "credit" with this online store. NEVER should you have to pay any fee to obtain any credit card-- and this is a credit card, but only for use in their overpriced nothing store. NEVER should you have to pay a monthly fee for any credit card. This is bait for people with poor credit at the holiday season, and it's pure garbage

They got my 39.95 and told me I had a 500 credit limit so when the card came I pull up the site and its to a damn outlet you have to buy stuff from them after reading some of the reviews I was like hell neah I call to cancel this card I had to go there three people before they would refund my money,,,, they tried to increase my credit limit to 1000 to stay with them again I told the third person hell neah give me my money back! The damn girl finally get I was not playing she refund my full amount of 39.95

I applied for this card and was accepted, then I changed my mind. I called twice and each time the "supervisor" talked me into giving it a try. I was well aware that it wasn't a mastercard or visa. I received my card and decided to buy a few things, which is difficult because they have very little to purchase and I could shop at Goodwill and get better merchandise. I went to check out and it wanted my mastercard or visa number to charge the $50 shipping fee. If I had a credit card why in the f**k would I need this piece of crap. Then I started digging, everything they tell you is bull$#*!. This card does nothing to restore your credit. I called to cancel and demanded my $29.95 back, I had to go through 3 people trying to change my mind before I had to get nasty. Even after they gave me a confirmation number for cancelling and assuring me I would get my money back they tried to get me to apply for a car or payday loan. Stay away from this farce of a company.

Money has already been credited back to my account. Thank you! My advise is if you have a problem always let them know you are recording conversation and will submit to proper authority and stick to your decision, Don't let them change your mind. Only you know what is right for you.

I called to cancel the card. After 30 mins of telling them I was very ill and not going to live very long and there card would not do me any good, I finally managed to get the information I needed to cancel and had to hang up on them. These people are ridiculous.

I have tried to have Horizon outlet to stop taking a $14.95 monthly payment I am on social security I haven't used this card and have requested my money to be put back on my s. S. i. Debit card for 7 months what do i do please help me please

Those of you who say the company did not tell you it wasn't a credit card, if you had read the terms and agreements it clearly stated that is not a credit card. That you have to shop from their online store, so I don't no what you are mad about. The customers who complain about the quality and time it takes to receive the products have a right too, I'm just glad I read before I gave them my social security number and other information.

Ordered this program on 10/05 2020, did not receive the card until Saturday 10/10/2020, and when I tried to cancel and get a refund, they charged me. Paid 29.95 and when I cancelled, received only 17.95. For a service that was not available until I received the card. SCAM, SCAM, SCAM!

I will say when I went to cancel, they did it fast and it only took a few days for a response and canceling the card.

I thought I was getting a credit card, but the fine print reads it's not. So when I found this out I was upset and I found an actual credit card I can get to rebuild my credit and so I cancelled Horizon and went with the actual credit card by first premier. They have been great!

My other issue about Horizon is there is nothing on there website that's worth buying. It's just stuff you can get at Walmart Target or even the Dollar Store. So they need to work on there merchandise a little more.

Why don't you have anything that people really want or need. You only list junk that nobody can use. You want a fee for a service? You have to provide a service first! This may help with poor credit, but you would have to use it,... a lot, to be of any use

I ordered a knife throwing board and as soon as the knife hit the board it fell apart. They cancelled my card and told me I was past the 30 days and I wasnt. So they said I will have a negative on my credit report if I didn't pay that monthly fee. So I got a lawyer for a law suit anyone else have problems with them my attorney would like to talk to you. *******@yahoo.com I will contact my attorney.

This is a joke! If you get an email saying that you are approved for a $500 credit card, DO NOT take it... first of all it costs to get the card and they make it seem like you can use the credit card anywhere and you cannot. It is only accepted on their stupid website thehorizonoutlet.com. The website is sold out of almost everything (well anything worth actually buying) you pay a monthly fee and when you try to cancel they say "congrats! We are upping your credit limit to $1000 is there anything else we can help you with?" No you idiot i want to cancel and get my money back! Then they aren't authorized to do that but will transfer you to a supervisor. Well you sit on hold for 45 minutes and then finally it is all over! Geez waste of time and money!

I received this card in the mail after applying for it and thought I'd go check out the website. They didn't have much selection and the little they do have is mostly ugly stuff I wouldn't even spend a penny on. I called to cancel my account and the supervisor I spoke with was an idiotic moron. After I told him I'd like to cancel my account, he kept trying to convince me to keep my account. He offered me another $500 towards my line of credit, a $60 voucher, and telling me how it can improve my credit score. I had to tell him about 10 times that I want to cancel my account and then I had to raise my voice and get irritated for him to finally do it. To sum it all up, they really suck.

So I got roped in through some survey site that claims to offer a $1000 gift card to a retail chain store. After filling out all the required information and minutia while selling my soul to some internet demon for absolutely no reason beyond just seeing this damn thing to the end, I find that the $1 that I initially got charged, was to be a monthly charge of $29.95? Is now on my statement for $49.95 AND it's not even an actual Visa Master Card! So... there's that... read the fine print and uncheck all prechecked boxes. People, there are some grimy business practices out here!

I was transferred twice both times I my information had to be verified and they tried to upsell me on the company along with giving more credit with their online store saying that the monthly fee would be reduced. I kept my patience but after being hungup on by a supposed supervisor and having to call back and verify my information yet again then be transferred again I lost it a little. But I was told that I would be cancelled and refunfed. We shall see.

Was sent a 10.1 inch tablet and a jacket for my 10year old niece. The box the tablet comes in is empty, no tablet, no charger or, paperwork for the tablet. They ask how much does the label say the box weighed that all products are shipped in. 65lbs for a jacket, and a tablet? All they can tell us is they need to investigate. Yeah investigate your employees for theft. The box came taped up with their packing tap that has their company logo on it. Send my tablet or return my money... SCAMMERS!

I applied and I was trying to order and it wouldn't go through. They took my money again. I talked to Taylor where they said I was being refunded the 29.95. They took out another 24.95 and I can't get that back. I have it in writing that I would be refunded the 29.95 but not my 24.95. Theives Don't fall for this SCAM Im on a fixed income and this is my kids Social security money from their father recently passing. This company doesn't care who they take from. I have to deal with this while im still grieving too.

I was unaware that 2 charges were coming out of my account 1 for benefits for 19.99 and another for the store for 25.00 a month I never needed the benefits so they canceled the 19.99 and only charged me 25.00 a month for the store 100% goes towards paying off the balance of the store and no fees at all now. I have seen that it has helped my score with trans Union but now after I made the last 2 payments a error occurred and said I made a late payment when I never did and now my credit score dropped 75 points this is ridiculous and needs to be corrected. I'm paying off my balance and canceling this card I am very unhappy with the site and the level of professionalism.

They have absolute garbage and cancelling the membership is
Almost impossible... and you do not receive your money
Back for any of their fees. Stay far away.

Looking into card options for my staff who are of poor credit, this 'baby' pops up quite frequently.

Viewing the terms that the card can only be used at one online shop, I was a bit disheartened, but this is not a wholly new idea. Several other companies have had credit cards which only work with them. Many of which use fair credit reporting measures, so you can build credit that way. A good example is the old Home Depot card (I'm uncertain if that has become more open use like Sears).

So, I go to their website to see what they have to offer.

You only see their home page, cannot view ANY product at all without inputting your card info. Cannot view the site map, T&C, policies, or even the FAQ without logging in.

This is an obvious trap, and when you try to contact them, there is no valid contact info available besides their web input dialogue, to which they seem to avoid giving any real response to questions regarding their 'company'.

This has all the signs of a Nigerian prince needing a small donation to ensure his ascension.

Avoid at all costs, even if they are greater than the 89.95 cost to get this card. It'll save you more in the long run.

Horizon took all my information and charge me a dollar and then at the end of the application you told me you did not do business with Texas residents that's wrong

Was under the impression it was a credit card. You can find better items at a thrift store, than what you can find at their "outlet".
I called to cancel my acct. They transferred me 4 times! And 3 out of the 4 women i spoke to, tried to actually get me to dish out more $$ for a larger credit line! Wtf?! Had to literally get loud and threaten them with legal action, just for them to refund my processing fee, which they told me would take up to 2 wks for it to be refunded back into my bank acct. Didn't take them 2 wks to take it out my acct. Why does it take that long to give me back my $$!?