• Horizon Outlet

Horizon Outlet

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Overview

Horizon Outlet has a rating of 1.4 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Horizon Outlet most frequently mention credit card, monthly fee, and online store problems. Horizon Outlet ranks 451st among General Apparel sites.

  • Service
    10
  • Value
    9
  • Shipping
    9
  • Returns
    8
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
19
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How would you rate Horizon Outlet?
Top Positive Review

“Love Horizon Outlet”

April P.
6/13/22

They gave me $750 worth of credit. I buy things and they come quick. I read all the fine print before jumping in. I knew what to expect. It's better than wish because you don't get your items you purchase. The items are cheap quality from wish. I say keep up the good work HORIZON OUTLET.

Top Critical Review

“Received card, never applied”

Christina P.
9/13/24

I received an email confirmation of my recent application and acceptance of my Merit Platinum Card brought to you exclusively by Horizon Card Services. The problem is I NEVER APPLIED. I was given a credit line, card number, and member ID. I called Merit and let them I never applied, my credit report is frozen, so how could they issue this card. Charity told me, "Oh, we do not check credit reports". I said, " So, someone can call say they are me and get this card". Crickets. Charity said, she will cancel it.

Reviews (89)

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credit card (23)
Thumbnail of user lynnanne
Florida
2 reviews
8 helpful votes
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September 3rd, 2020

I couldn't believe I actually fell for this! #1- the items are way overpriced and very few to choose from! Pay a monthly fee plus a "small" fee. Well let me tell you there is nothing "SMALL" about there fees! A small handbag (very lightweight) a wallet (small) which added IP to approximately $38 well the shipping was $26 and after reviewing the site items are so distasteful, cheap looking and extremely over priced! Right then I chose to CANCEL! THERE ARE BETTER WAYS TO HELP YOUR CREDIT! THIS COMPANY WILL SURELY HELP YOU DIG YOURSELF A DEEPER HOLE!

Thumbnail of user jazzyr1
California
1 review
1 helpful vote
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August 16th, 2017

Im seriously disappointed in this card the company is very misleading. If you have this so called credit card you better cancel it asap. The merchandise on the site is very cheap and customer service is trained to keep people from canceling this misleading $#*! card. Don't fall for the customer service sales pitch to keep you as a member. This is a terrible card to have. It's not a Visa or Master Card, no expiration date and it doesn't have the three numbers on the back of the card.So in reality THIS ISN'T A CREDIT CARD AT ALL

Thumbnail of user reginap4
Tennessee
1 review
33 helpful votes
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October 8th, 2014

I will like to cancel my membership at this time I'm not satisfied with how it's done, and, I can go to a local store no good items for me. Please cancel my membership thanks

Thumbnail of user danielles654
Pennsylvania
1 review
0 helpful votes
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April 15th, 2021

This companies cust. Ser. Is the worst. First of all they claim to help you with your credit. That is not true. I was in the hospital over a month and sick before that. I sent pymnt in of money order. 2 days after i returned home from the hospital i received a pymnt back through mail. I saw you could now pay online but when i tried i was unable to log on. So i called. I immediately paid 172.00 with no problem. Well tey took the pymnt and told me they are canceling my subscription. The women was so nastey as if i purposly stole from them. Why would i call to pay my entire balance if i was steeling? Hello common sense. But it'fine the products are limited and way over priced. Anyone would have seen i've had a hardship with a disabled vetrain spouce and 3 kids while continuing to work. They gave no leadway or understanding during this pandemic.

Thumbnail of user alicef30
Colorado
1 review
21 helpful votes
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July 9th, 2016

I received the card with a $500.00 credit limit so I ordered a few items about $100.00 worth and tried to check out and it asked for my visa or master card so it's a scam

Thumbnail of user vernonb22
Pennsylvania
1 review
15 helpful votes
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June 12th, 2016

After receiving my card a week later, I finally decided to activate my BRAND NEW CREDIT CARD and start rebuilding my poor damaged credit. I then looked on my card and wondered why doesn't it have a Visa, Master Card or American Express stamp on it. I immediately went online to investigate and while typing in the search engine, the reviews for this card pops up. To make a long story short, I must thank all for taking the time for writing your honest reviews on this garbage card and preventing further financial damage to my account. I ask all who are reading this to make looking at reviews, for anything, a common practice.

Thumbnail of user juliem1553
Tennessee
1 review
1 helpful vote
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June 6th, 2021

I ordered my 2 items less than $60 I paid the shipping. I was ok with that. Got my first item. A leather vest with conceal gun holster. I love it. It's for my husband for father's day.

Tip for consumers:
Don't spend your limit all at once pace yourselves. This company helps you build credit for you. Make your payments and your credit goes up. It's like a regular credit card. But it isn't. They have nice stuff. New items come a lot. Don't get discouraged because you think it's to be used everywhere. This company is great. Just be patient

Products used:
I bought a leather vest with concealed gun holster for my husband for father's day I got it within a week of ordering it. I have no complaints. I love it. This company is helping me build my credit. And paying shipping is not a problem for me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user terrya11
Ohio
1 review
20 helpful votes
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January 17th, 2014

I suggest no one use this its a scam to get your money they don't have what they say they have then charge your bank card for things you buy stay away from this card

Thumbnail of user tiffanyj77
Nevada
1 review
15 helpful votes
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October 10th, 2018

So, aside from the fact that the financing is a horrible deal - everything on this website looks like anything you can get from a "dollar store". You can't even see what is available on the website until you receive a card and enter your card number. SUPREME HUSTLE! I received $500 worth of credit and I could only find ONE THING worth purchasing - a $14.99 bracelet with SHIPPING of $14.99! WTF? There is no variety of sizes on women's clothing... I laugh as I type this because this is a *******@cking joke. STAY AWAY FROM THIS CARD!

Thumbnail of user tinaf41
Oklahoma
1 review
9 helpful votes
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April 5th, 2017

I was approved for horizon they took my 29.95 then nothing. Nothing saying if card was activated that's been a week ago an I still haven't gotten my card r letter nothing.

Thumbnail of user keilao2
Pennsylvania
1 review
4 helpful votes
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December 21st, 2020

Called regarding a double payment and I was transferred to a supervisor who took over 30 minutes to talk I had to hang up because I was working at the time. Today my credit score dropped 70 and found out my account was closed after they took this months payment! I called and was told THEY HAVE A HANG UP POLICY I tried to explain I was on hold for over 30 minutes and I had to hang up due to being at work WELL I WAS TOLD THERE POLICY IS A POLICY IF I WANT TO BE A CUSTOMER I WOULD HAVE TO REPAY THEM!

Thumbnail of user bridgetr121
Texas
1 review
0 helpful votes
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July 14th, 2022

It's a great to build your credit score. I don't shop with the card because u still have to pay for the shipping cost with is a lot more than the item but u can rebuild your credit score

Service
Value
Shipping
Returns
Quality
Thumbnail of user tristaz
Florida
1 review
23 helpful votes
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January 31st, 2016

Your service is a scam, shame on you, your products are ugly and not worth a penny, you will be reported and i will be spreading the word and doing all that i can to warn people of your scam!

Thumbnail of user whitneyh39
Kentucky
1 review
6 helpful votes
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September 24th, 2018

This is the worst company. They took money out of my account without me knowing. I had to call multiple times just to cancel the stupid card. DO NOT WASTE YOUR TIME HERE! Bunch of worthless thieves

Thumbnail of user lisaw274
New York
1 review
4 helpful votes
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June 30th, 2017

WOULD of given-5* if it was an option! Thought it was too good to be true. I read the terms and agreement*FULLY*before I gave them my debit card! Thank God I did! I seen it was NOT a line of credit but a credit to buy stuff on their "online store" I then went to the thehorizon.com site and made my decision to just block this website from ANY more b. S. ads AND washed my hands of them! ALWAYS ALWAYS ALWAYS READ EVERYTHING ABOUT A COMPANY ESPECIALLY WHEN THEY'RE ASKING FOR ACCESS TO YOUR MONEY(DEBIT, CHECKING ACCTS.) ASSUMING THAT WE ALL NEED EVERY PENNY IN OUR ACCTS AND THEN SOME OR OUR CREDIT WOULDN'T BE SO POOR! THERE ARE PPL THAT PREY ON VULNERABLE PEOPLE! NEVER EVER EVER GIVE YOUR ACCT NUMBER OVER THE INTERNET UNLESS YOU ARE 100% CERTAIN THEY ARE LEGIT!

Thumbnail of user wendyw67
California
2 reviews
8 helpful votes
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July 15th, 2016

OMG people fricken read the more you $#*! the dumber you sound, nowhere does it say it's a Visa or Mastercard you people just saw how easy it was to get so you went for it let this be a lesson to you READ it all next time.

Thumbnail of user debram210
Indiana
1 review
3 helpful votes
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July 10th, 2018

I have never in my life had such a hard time cancelling something. The guy wouldn't listen he kept trying to sell me and all I wanted to do was cancel and that was a HASSLE!

Thumbnail of user henryc705
New York
1 review
0 helpful votes
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February 24th, 2022

My bank has to cancel my card so I could get a new one because they were continuously taking money for the 2 months from the day I signed up and I never used it at all to buy anything never received any money back or was emailed or called back by anyone my bank is empower they said its a scam site do not make the same mistake if I can help even one person because I barely make it by now and the second moth I went to get my money and literally had nothing in my account empower helping me by giving half of what they took is the only way I survived thar month they took over 600 in 2 months and like I said good luck getting ahold of them to even talk about anything. If anyone can help me in this matter by lawsuit or even my money back I have my statements and my bank as witness please contact me *******@gmail.com. Thank you and for everyone else stay far away I don't want to see anyone else get this much or more stolen because that was all I had and my bank stopped them from getting my other paychecks so I do not want to see anyone miss all their bills because I almost did.

Tip for consumers:
Don't use it they add money that supposedly you owe when I only signed up never bought anything or used it literally just signed up

Products used:
None because I never got a chance before they started draining all of my paychecks from my account as well as putting fees on account so soon as any money went in my account it was taken immediately so over 600 was taken until I canceled my card and I was unable to get ahold of anyone to get any questions or answers

Service
Thumbnail of user jackiem47
California
1 review
16 helpful votes
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December 13th, 2015

When I saw what they had I was so hurt and mad. It's bad enough that businesses take advantage of those with low credit scores. I am calling the BBB

Thumbnail of user horizont2
Texas
1 review
1 helpful vote
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October 11th, 2022

This site is bad. THE PRODUCTS SUCK. That's why I take people social and sign them up and spend their credit on items. I would never use my real credit on this bullShii

Service
Value
Shipping
Returns
Quality
Thumbnail of user staceyc42
Missouri
4 reviews
0 helpful votes
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May 22nd, 2017

I knew it was a merchant card only and I was fine with that. I paid the initial fee not realizing there was a monthly fee but thats not why I cancelled it. The products they offer are dime store quality or never have correct size and it was very limited on the merchandise they even had. I should have gotten the picture when I opened the envelope and there was a paper with the card in bold red letters saying CANCELLATION-REFUND INSTRUCTIONS, less than a minute to refund/cancel. I went through 3 people all trying to give me another 500 on top of the 500 I had w/$60 voucher and lower my monthly payment to 6.95 whether I carry a balance or not, grant it they offer 4 different services but if they are like tge products they sell they aren't worth a $#*!. Needless to say after 45 mins which they do purposely, hoping you will hang up and forget to call back before 30 days so they can keep your enrollment fee but I wasn't going no where till I got my cancellation conformation #. I possibly would have kept the card if they had better quality and more to offer. I wonder too, do they really report to credit bureau

Thumbnail of user robertw3025
Minnesota
1 review
5 helpful votes
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July 15th, 2021

They actually wanted to have phone sex. I called the police, but since they are india based, American police can't help.
B
E
W
A
R
E.

Thumbnail of user jeremyp130
Louisiana
1 review
2 helpful votes
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December 19th, 2019

Dosen't have the shoes I like. But all in all have great stuff for the whole family. Good name brand items would recommend anyone to shop Horizon

Thumbnail of user ariellem9
Michigan
1 review
3 helpful votes
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December 4th, 2019

I opened this account to jumpstart my credit and all I got was me paying for absolutely nothing. Don't trust this site.

Thumbnail of user donnap203
North Carolina
2 reviews
10 helpful votes
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July 17th, 2018

I have not ordered yet. You do not have a large store and do not carry name brand. I would like to use my card, but the shipping is high

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