Been using Thumbtack for years at first it was great till they start bagging your bank account for fake leads... I spent on average $5,000-$6,000 Easily... if not more a year. They change there policies at there liking. 75%-80% of leads are tire kickers people with poor communication and not willing send over contact information. Not a phone number nor do they want to meet in person. Thumbtack polices protect them selfs from refunding money base on them not refunding people's hard earned money when there marketing is bogus 80% of the time. Simply on bases if the client does not provide a good phone number to reach out to them they can't not use there service.
They take money to use there platforms in which due not work now you pay for dirt more than 80% of the time. I feel that they are charging small businesses and not returning money for quality leads.
I don't mind spending $50-70 per lead if it was quality. But I have seen leads upwards of $90 and the client is not willing to give a phone number. BIG PROMISES LITTLE RETURN. SMELL A BIG LAWSUIT COMING THERE WAY ONCE AGAIN.
She's very Thorough, knowledgeable, Professional and friendly... her speedy service landed my spouse a job right away!
Thank you Aneesah!
Pamela & Dewitt
Ben was great, very sociable and friendly. Work was done right the first time. Would highly recommend him for any of your plumbing needs.
I was trying to find an editor in my local area and their site kept coming up with leads across the US. Not a good site.
Hi I have my company which master handyman LLC I never getting any job from thumbtack also they not tell anybody if you lose the bitter no information I don't like wasting time
This resource is useless, they do not stand by their policy. They $#*!ing lie and make u jump through hoops even after you show proof
We joined back on April 2023 and I still haven't had lead from thumbtack and what's worst you could never speak to a person there.
These people will steal money right from your bank account, and not respond to resolve the issue! Try it, I dare you to prove me wrong!
They have done two separate huge tree trimming jobs for me recently.
I will definitely hire them again. I am very happy with the results.
The worst platform ever! Horrible, money hungry machine. Do not use as a contractor or consumer. The will suck you dry of all cash!
Isaiah was a complete joke. If you like talking to people at call centers that can not help you, sign up for thumbtack.
Dj a young was a great pick for my nephews graduation party. He's professional and knows his crowd. I would definitely recommend him!
I was a student dealing with hard times on word problem. Explaining a few examples helped me to enhance my algebra skills.
Never use this people they are a legal scanner we spend over $300 never get any real job every thing was faked
I found Joseph Dorman through thumbtack to install a privacy fence. Good job, sufficient, professional, and true to his word... also reasonable
I needed emergency service and they tell me I will receive a quote in 24 hours. This is one worthless business.
Hired Travis to grind down our tree stump and hedges done very quickly and no roots remaining. Awesome job. Great price!
This review is for Rudy Ruiz of Rudy's Painting in IL. I live near the Joliet IL area suburbs and please please don't ever hire this guy. When you give him 1/3 down, he doesn't start right away even though I told him I need this done within 10 days or so. This is a duplex for rental and I need it done within a reasonable period of time. He finally finished in just over 3 weeks which was way too long. Then when I found a few problems, he wanted his final payment right away before he would make any alterations. Then the check could not be made out in a business name of Rudy's Painting. It had to be made out in his name alone which is Rudy Ruiz. He wouldn't show me his insurance, wouldn't give me his business address, leaves his voice mail full so you can't even leave a message or get ahold of him until he decides to call back in about a week or so. Every question I had about the job he would become very upset. Now he won't redo some areas that have problems which are small until the check clears the bank. I'm afraid he'll never come back and do some touch up problems and some misc. Things that need to be concluded to completely finish the job properly. He is a Nightmare to deal with! Ginny in Plainfield IL
I receive several bartending quote request per day and I've bid on manybut received no response from the requestor and have been charge by Thumbtack for each quote on top of that. Is this a freaking scam? Are these real people requesting quotes or does this site have a bunch of little 'thumbtack-bots' dispatching bogus requests so they can take your money? First off, 99.9% of the request are submitted during the day (between normal business hours). Hmm... sounds like behind-the-scenes 'thumbtack-bots' to me. Secondly, 90% of the bartending requests are from the same town and the request look almost exactly the same (ex. From Clark, NJ. Private residence. Birthday Party. No special services requested.) Geez... I started to wonder to myself, "Is Clark NJ party central? Why are so many people in Clark needing bartenders". And finally, I find it incredibly hard to believe that no one... and I mean NO ONE responds to my quotes. Not event to say, thank you, but no thank you! Rude or scam? I'll go with "scam". #deletingaccounttoday
Overview
Thumbtack has a rating of 1.8 stars from 1,569 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thumbtack most frequently mention customer service, credit card and phone number. Thumbtack ranks 100th among Local Reviews sites.
- Visit Website
- San Francisco, CA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pam, we're very sorry to hear this feedback. We'd like to know more about what happened, please send us an email to support@thumbtack.com, or text us at 415-299-6398 so we can help.