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Ticket Liquidator has a rating of 3.8 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service, and concert tickets. Ticket Liquidator ranks 11th among Tickets sites.
Always has good variety. Always come through with what I purchased. Great customer service. Often best prices around. Not fond of fees but that's the game. Everybody's got them. I do a ton business with ticket liquidator and will continue to.
Purchased tickets to Hamilton paid over $1000 and was turned away with entire family at the venue. Called 800 number and they could not help. Only offered to refund after they did an investigation. But our lovely family evening was ruined. Sometimes you don't get these events again.
The tickets were delivered on time and seats were as requested but the third party fees were RIDICULOUS. For a ticket priced at $267 there were $67 in fees. Thats $67 in fees or EACH individual ticket. I have NEVER paid those kind of fees PER TICKET before. What are you guys doing? Its a ripoff.
He was fabulous and his band was outstanding. Seats were great; bleachers not so much. (We could not use our stadium seats because they were metal).
Weather was wonderful. Loved every minute of it.
I found ordering easy and then had the good fortune to be given even better seats than I had ordered! My tickets came by express mail far ahead of the date of the show.
To see Alabama Crimson Tide play in person was a bucket list wish of mine. I spent more money then I could afford to go see them play USC at the AT&T Stadium in Dallas on September 3,2016. Everything was awesome, except for the fact that I had called Ticket Liquidators before buying the tickets to make sure I purchased tickets on the Alabama side and was given the wrong information twice... ending up with me buying tickets for the USC side instead. Even with the negative BS from the USC fans I had an awesome time but it would have been over the top of I had been given the right information and had been on the correct side!
The music was wonderful BUT the overall experience didn't live up to the standards set by the musical performances.
We attend many concerts per year(10+) but have never been as disappointed by a venue.
A) traffic control was horrendous. We live 87 miles from the venue. We left home at 3:45, we arrived at the exit off I-81 at 5:30 but we didn't arrive at the parking at the vip lot until 7:15.
B). Access
Then we were told there was no way to get dropped off at the entrance, we would have to " hoof it up the hill like the other handicapped patrons"
Having special places for those in wheelchairs once under the pavilion is meaningless if there is no coordination by staff as to how those in wheelchairs OR anyone with mobility challenges would make it safely up and down that hill ( partially paved, lots of ruts, potholes and stray stones) without much lighting on way out.)
C) indifferent staff; misleading ticketing.
Our tickets said Row 1; when we got to our vip box however, we found that our seats were not row 1, we were in 2 bd row of our box. That might not have been horrible but the women who shared the box and had front row tix chose instead to dance the whole night in front of our box, spreading out in front of the entire box, making it almost impossible to see the monitors much less the performers on stage unless we stood up. I get how they were excited and had every right to enjoy the concert but I think the venue could have done much better job of enforcing rules and a little common courtesy
Its a joke. Shipping fees and commission fees are insane. Better off buying of a scalper on the street. Terrible customer service too. I had a very negative experience with these rip off artists.
FABULOUS... the delivery by email and printing my ticket. The concession of the $25.00 rebate, AS WELL as the $25.00 towards food was amazing! Ticket Liquidator has delivered above & beyond! Couldn't have asked for a better seat in the end zone and the people around me were AMAZING... it's that 12th Man in Seattle that brings the pride, unity and overall AWESOMENESS to football!
Thank you,
Norma Rudametkin
That's awesome! Thanks so much for your review!
First, let me say that I still don't understand the logic of "No Cameras Allowed"... what do they think all those people holding up their (camera) phone are doing?
I opted to avoid the 3/4 mile of backed up traffic waiting for signal changes to wait in line for arena parking... took a curb side space on a side street across from the entrance. Wanted to see this show, but could not justify the price (other) ticket vendors were asking: atleast double the price of TL! Additionally, the one seat I looked at was only available as a 'pair"@ way into $1,000 For that price, should've included backstage passes and an option to sit in w/the band for a couple of tunes :\ Further shopping brought me to TicketLiquidator. The price(s) were reasonable (considering some people sitting 7 rows up, paid $600 - $800), and my ticket was shipped FedEx in just a few days from time of purchase. My seat was on stage centerline, eight rows back, and I was pleased w/the view; even when people we're standing. Tingley doesn't appear to be designed for seating on the arena floor. Finding my way down from Tier 'A' was not a breeze. Show was terrific. Professional, class act... I've already recommended TL to others that are finding concert tickets - Clapton for example, selling at $500 + Before I buy any tickets for future shows, I will be shopping at TL first.
So glad you got to shop around and see how our prices compare! Thanks for a review of your experience!
I bought two tickets to The Rolling Stones concert one for me one for my handicapped mother drove all the way to Atlanta Georgia from Charleston South Carolina to be refused entry because the tickets that ticket Liquidator sold me word no good now I am disputing getting my money back daily they tell me I need a letter from the vendor the vendor is refusing a letter what a disaster my suggestion is never use this company
Hello Amy! We're very sorry to hear about the trouble you experienced! We have been in business for over 10 years and it's extremely unusual for there to be any such problems with event tickets. We do require some confirmation that tickets didn't work at the venue if that is a claim you are making. We at TL are not the direct supplier of the tickets (the tickets were listed and provided by an independent ticket-selling company) so we cannot directly confirm what happened at the venue. The venue would also not provide information about the incident to a third party, which is why we require information from you, since you were actually there and spoke with venue personnel. Please keep our manager updated about the status of your concerns: molly@ticketliquidator.com.
You are holding out on fees until you have filled in all info- pain in the $#*! to go back in and change if you were looking to spend within a certain budget.
I purchased 2 Dave Matthews Tickets from Ticket Liquidator. I purchased these tickets on May 23,2015 and they were to be sent out by June 2,2015. I have been in contact with theirr call center in Windsor CT numerous times and my order went from a 2 day delivery to a late arrival AFTER the concert on June 6,2015. Whoever is responsible for sending my tickets out on time failed to do so and now they will not be delivered until June 8,2015 - days after the concert is scheduled for. I will be contacting the Better Business Bureau as well as other companies that I know call center do not want customers complaining to (as I have worked in for many years as a supervisor and I am currently employed as a by a call center). TicketLiquidator employees did nothing but provide me with false information and were so unprofessional that it made my stomach turn. Today I was told they would refund my money and IF the tickets happen to arrive in time for the show they would be free. I contacted Fed EX an hour later and this company stopped shipment on the tickets. They won't replace my tickets with others they have available nor did they refund my money in order to purchase new tickets. Had they resolved the issue when I first made them aware I would have my tickets. I believe they purposely take your money knowing you will not receive what you paid for. I would much rather spend more money to a LEGIT ticket company than deal with the headache and stress of ticketliquidator.com. 100% worry free guarantee is instead 100% stressful nightmare
Tip for consumers:
Please spend you hard earned money elsewhere this company will lie to you ,rip you off and not think twice about it. They also have sister companies as well. BEWARE OF ANY SITE AFFLIATED WITH Ticket software LLC in Vernon and/or Windsor CT
Hello Terri! Thanks for your comments! We're sorry to hear about the trouble with your order. Your ticket seller initially noted a ship date of June 2 for your tickets. The seller ended up bypassing this date and shipping out the tickets soon after. The issue is that the tickets were not guaranteed to reach you in time for the event due to your rural location. We spoke with FedEx and they were not able to guarantee delivery. We therefore contacted your seller and ensured that they refunded you 125% of the ticket order, per our guarantee. The refund was processed today but may take a few business days to register to your bank account. This is because financial institutions typically don't process refunds immediately, sometimes not even debits. We can nevertheless assure you that the 125% refund has been processed. The ticket package was stopped by the supplier in light of the fact that it wasn’t likely to reach you and because the seller had already refunded you for the order, plus additional money. We were initially under the impression that FedEx would try to deliver the package anyway. We also don't directly own any event tickets, since we're an intermediary, so there are no replacement tickets we could provide directly (you were given a refund anyway, so would have to be charged for new tickets), but anyone could certainly order tickets for the same event on our site as it stands. We're very sorry for the trouble with your order and were in contact with you on quite a few occasions, trying our best, as the intermediary, to assist and coordinate possible resolutions with the actual supplier of your ticket order and ensure that the 125% guarantee was initiated and fulfilled for you.
I enjoyed myself. I looked great in my all white romper and sparkling accessories. The atmosphere was beyond expressing. My date and I meet some great people along to path. We just had a great time.
Got Tickets, downloaded, all good. I get my confermation email and it says to call this number for a $25 rebate on my tickets. Called the number, waited 25 minutes, ginally talked to someone. The lady told me i qualified for a bonus $25 today only. So i got excited of course because i was getting alot back from tbis site. But instead she gave me a 5 minute shpeal about a membership that is $1 for the first month and $15 the remaining months after. She could probably tell I wasnt interested and said she would send me an email with all of the info. I have not recieved any info or my either of my rebates. If there wasnt thag option i would be more happy but to get my hopes up with a scam to promote a different membership did make me happy.
I had no problems with ordering my tickets and receiving them. The customer service man on the phone was very kind and polite in helping me order my tickets.
That's so great to hear! Thanks for letting us know!
Very poor service. Called before going out of town. Told tickets were available. No tickets. Got run around all day. If had known tickets weren't available wouldn't have drive 9 and 1/2 hours.
I have used your site for the first time recently and had a good experience. I was pleased with costs, ease and access to venue. I will be using your site again!
That is so great to hear! Thanks for letting us know, Karen!
I bought 4 tickets and had a great time last night! Sting was amazing as was Peter Gabriel. We sat in the back of the arena and the sound was pretty good.
Great feedback, Angela! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Your review will help others learn about this website. They will hook you up with what level if price or experience you desire. Shop around it's more that likely you will end up with TL.
Ordering the tickets was easy, but the experience I thought I would receive for close to front row seats was awful. I bought close to first row seats on the bottom level for the Ed Sheeran concert for my fiance's birthday. I opted not to do floor seating, since I figured we would have a better view of the stage from there. I could not have been more wrong. Right next to our seats was an entrance to the floor seating, so we had a great front row view of the back of everyone's head for the entire concert. When there was not a line, we got to enjoy staring at the security personnel who insisted on standing directly in front of our view of the stage. I am glad we could hear the concert, because 75% of it was spent in furious dismay waiting for people to take their seats. I wish I could get a full refund so I could have given my fiance something half as decent for her birthday. I worked very hard to save for decent tickets, and was embarrassed and displeased with the outcome. 2 stars for ease of ordering.
My wife purchased tickets from TicketLiquidator.com for me and my son to go to a baseball game on Father's Day as a surprise. Little did I know I would get a bigger surprise when we were turned away at the door because the same tickets were resold on StubHub, invalidating my tickets. TicketLiquidator is nothing more than a third party reseller that provides no service other than protecting scammy tickets sellers. The only possible way to get a refund is to FAX a letter written by the ticket office on 'venue letterhead' that states you were denied access. Little would you know that the ticket office is never going to provide that because they don't want you using these third party middle men either! The ticket office did tell me that anyone can call and confirm that the tickets were sold and honored on StubHub, but TicketLiquidator refused to make that call. At best, they are just a middle man that provides no service other than inflating ticket prices for their own benefit, and at worst they are a front that protects scammers through their B. S. terms and conditions. STAY AWAY!
Hello Joel! We're so sorry to hear about your Father's Day trouble! We did examine this issue for you in greater detail. The reason we require evidence about ticketing problems is because we are not the direct provider of tickets, so we can't verify any issues directly. We therefore require some evidence of your claim, but are flexible in terms of what you can gather and from whom. (Most venues do assist customers if there are ticketing issues. We're sorry to hear that this venue in particular decided to give you a hard time.) Since the venue wasn't assisting you, we took it upon ourselves to connect with your seller and were able to access a 125% refund of your ticket order, in fulfillment of our policies. We are since re-evaluating our relationship with that seller and will make sure that there are further repercussions for them. Ticketing problems are extremely rare, as we have been in business for over ten years and are one of the largest ticket-selling websites online. However, when such problems do arise, we take them very seriously and ensure they are dealt with.
Bad! I ordered the game "New Orleans Saints vs. New England Patriots", Sunday, Sep 17 2017 at 12:00PM. However, you only sent me a recieved. I have not yet recieved message how can I get my E-ticket.
Hey Chien-Hung, just want to let you know I checked up on your order and everything is still on track. With some events, particularly sporting events, the venue doesn't release the tickets until close to the event date to make it more difficult for people to produce fraudulent duplicate tickets. Your tickets are guaranteed to arrive on time for your event, and because they're eTickets, as soon as you receive the email, you can access those tickets from wherever you are.
This site provided access to the tickets that I wanted, very quickly, with a very expedient checkout process and immediate delivery of my tickets to my email
Great! Thank you for sharing your experience!
I'm saving you money so you don't have to mail the ticket but you're charging me for printing the ticket myself? And a $13 service fee are you kidding me?
Leon bridges and his band gave us an amazing performance. Bought his cd at the performance and have been listening ever since. A true performer who gave it his all
For the price I feel the tickets didn't satisfied what I thought they would be. I expected the seats to be a lot closer. So I'm disappointed because I've wanted to see him for like for 5 years
Gain trust and grow your business with customer reviews.
At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.
We appreciate your feedback, Gail! We aim to provide the best possible service for each of our customers!