• Ticket Liquidator

Ticket Liquidator

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Overview

Ticket Liquidator has a rating of 3.8 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service, and concert tickets. Ticket Liquidator ranks 11th among Tickets sites.

  • Service
    32
  • Value
    32
  • Shipping
    29
  • Quality
    26
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How would you rate Ticket Liquidator?
Top Positive Review

“Great company”

Andrew T.
4/28/17

Always has good variety. Always come through with what I purchased. Great customer service. Often best prices around. Not fond of fees but that's the game. Everybody's got them. I do a ton business with ticket liquidator and will continue to.

Top Critical Review

“Sold me In valid tickets”

Daniel D.
1/21/19

Purchased tickets to Hamilton paid over $1000 and was turned away with entire family at the venue. Called 800 number and they could not help. Only offered to refund after they did an investigation. But our lovely family evening was ruined. Sometimes you don't get these events again.

Reviews (689)

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Reviews that mention popular keywords

ticket liquidator (90) customer service (45)
Thumbnail of user franks45
Ohio
1 review
1 helpful vote
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July 30th, 2013

Took almost 3 months to deliver the tickets which was of course too late. Customer service was rude and no help... stay away. Wound up paying hundreds of dollars for tickets that showed up after the event, no refund from ticket liquidator.

Thumbnail of user lisas317
Illinois
1 review
0 helpful votes
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August 16th, 2016
Verified purchase

Ticket Liquidator is the best on-line ticket broker I have ever dealt with. Tickets always arrive on time and we are always able to get great seats for a great price. I am recommending you to all of my friends and family.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

So glad to hear that! Thanks, Lisa!

Thumbnail of user micheles79
Illinois
1 review
0 helpful votes
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June 13th, 2017
Verified purchase

I accidentally ordered Dave Matthews tickets for Sunday show but wanted Saturday show. I called within 2 minutes of placing the order and was told nothing can be done. I will never order tickets from your site and will let everyone I know what happened and encourage people to go elsewhere.

Thumbnail of user amyi5
North Carolina
2 reviews
3 helpful votes
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June 11th, 2015

Big scam the worst experience of my life I paid all this money with my handicapped mother and drove hundreds of miles to not be let in the show all I want is my money back now which has turned into another project don't use this company! :(

Thumbnail of user ticketl
Ticket L. – Ticket Liquidator Rep

Hello Amy! Thanks for your contact! We're sorry to hear about the trouble concerning your order. We see that there was an initial mix-up after the seller uploaded your event tickets for you to download. The uploaded tickets were incorrect so the ticket seller emailed you a copy of the tickets you should actually use for the event. It appears you took the wrong tickets to the venue, which is why they didn't let you into the event. The seller has processed a 125% refund of your ticket order today in light of all the trouble. Please allow the refund to take 3-7 business days to reach your account. Any delay in this regard would be based on your credit card company. We have also extend you 15% off a future ticket order, good for one year.

Thumbnail of user jamesg222
Missouri
3 reviews
0 helpful votes
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July 18th, 2016
Verified purchase

Buying the tickets was fast and easy. Unfortunately, I bought them because I wanted to see Emmylou Harris. She called in sick. I'm not a fan of Lovett's large band music, so we left after the third number.

Thumbnail of user tylerm27
Canada
1 review
0 helpful votes
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May 17th, 2013

Bought tickets two months ago and still havent showed up at my door. Contacted them numerous times with quick reply saying they are being shipped out asap. It's a scam, I am contacting my CC to cancel and also reporting to the BBB.

Thumbnail of user charlesn21
Canada
1 review
0 helpful votes
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October 24th, 2015
Verified purchase

I have now used T L'r several times- you are reliable, fair and clear.
We went to the baseball game yesterday in Toronto buying tix at almost last minute. All worked perfectly.
I really don't quite know how you do it since several years ago I was badly burned by other ticket re-sellers. But not you! I heartily recommend you.
Charles N.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thank you for your review Charles. We're glad to help you with your ticketing needs and look forward to servicing you in the future!

Thumbnail of user davidj206
California
1 review
0 helpful votes
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June 22nd, 2016
Verified purchase

I feel that I was treated poorly in response to my situation by your team. There lack of sensitivity and actual threats were alarming, documented, and opened my eyes to a need for more strict laws and penalties for companies such as yours.

I surround myself with colleagues and professionals that display PAKT, Professionalism, Attitude, Knowledge, and Teamwork. These are trusted individuals and companies that I would use again or even recommend when asked.

Your company failed in all four categories. I'm not sure what individuals, colleagues, and professionals you surround yourself with, but I would guess most have pretty long rap sheets.

If this world was a big beautiful $#*!, your company might just be its ugly $#*!.

Service
Value
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Returns
Quality
Thumbnail of user dehliae
Colorado
1 review
1 helpful vote
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August 23rd, 2016
Verified purchase

No refund after concert date was postponed(moved out of state so we couldn't go to new date) partner company didn't even answer calls. One customer support member suggested selling the tickets back to your website, there's no option for that.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry you had a rough time with the tickets. Postponed shows are never refunded. Customers are given tickets to the rescheduled show. For the future, if you ever need to sell or sell back tickets, here is the link to our page where you may do so: Ticket transaction was seamless. Great concert

Thumbnail of user carolb129
Maine
1 review
0 helpful votes
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July 28th, 2016
Verified purchase

Hi,

I received my ticket to Crawford v. Postol championship fight ahead of time via FedEx! The floor seat was awesome! It beats watching the fights at home... never again!

I met very nice people! Off to Brooklyn this Saturday!

Thank you very much!

Service
Value
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Quality
Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Perfect! Glad everything worked out! Love your enthusiasm. :)

Thumbnail of user zachr5
Colorado
1 review
3 helpful votes
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June 2nd, 2014

Needed tickets to Bassnectar literally a day before the show, ended up getting them at a fair price and my printouts worked when I got there. Received an email shortly after purchase with receipt info and then another one 30 min later with the tickets. Impressive for such short notice. Definitely using them again.

Thumbnail of user pauld62
Hawaii
1 review
0 helpful votes
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April 29th, 2013

Susan, Shawn, and Amanda all work for Ticket Liquidator: they are fictitious characters created by a 'Marketing Scab' who's only job is to fabricate identities, positive feedback, and one liners. Anyone else suspect that ticketmaster and 'scalper sites' to be linked? My hypothesis: ticketmaster allows these sites to purchase 4-10 tickets on the day of a popular event's sale, then they jack up the price (x2 or x3 original) and tack on hidden fees (S&H is $40 per ticket!).

Thumbnail of user jays383
Tennessee
1 review
0 helpful votes
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July 29th, 2016
Verified purchase

The bands sounded great, but you could tell they were not into it because the crowds were jerks! Talked the entire time. I was asked to sit down several times by a group of old white collar people that had no clue who the counting crows were! They even threw water at us! Really disappointed that I paid so Much for tickets and had this experience! We will not be back to chastain!

Thumbnail of user ninaf13
North Carolina
1 review
1 helpful vote
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March 30th, 2016

AC/DC concert postponed due to illness of lead singer. They are going to replace him. We would never have bought tickets without lead singer period! After many emails and phone calls talked to someone that said we have to review details and hung up on me. Found out after my credit card co. Called them no refund because they were still touring as AC/DC. Got an email telling us we could try and sell our tickets ourselves but prices go up and down so we probably wouldn't get what we paid. We would be lucky to find anyone that would buy it I'm sure without lead singer! Letting our credit card company deal with this horrible, untrustworthy company.

Thumbnail of user carolynp26
Idaho
1 review
0 helpful votes
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June 15th, 2016
Verified purchase

Planned, prepared, saved up, kept the days open from work and other activities and then a few months out I received a phone call that they had over sold the tickets. That isn't my fault. So my tickets were refunded and they gave no help in obtaining any other tickets. I don't understand the greed process! I will avoid using this process again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliea72
Illinois
1 review
0 helpful votes
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August 1st, 2016
Verified purchase

You have the slowest bartenders in the world or just not enough of them. It took us 1 hour to get them at 2 drinks per person waiting in the heat. By the time we got to our seats you spill half of the $10.00 small drinks. Cameo's performance was so poor people were walking out during their performance after they waited all day for them. I probably will not ever go to the
Anaheim Convention Center again too long of a walk for parking that you pay high dollar for and is not even valet. The rest of the performers were great it's the venue I was disatisfied with.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry to hear you were unhappy with the venue's service! However, we truly hope you enjoyed the event.

Thumbnail of user briang25
Illinois
1 review
0 helpful votes
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August 21st, 2013

My tickets arrived via mail with plenty of time. Also had confirmation email with tracking number. Had a nice ticket holder complete with parking pass and event checklist, very handy. Then received another email making sure my ordered arrived and showing hotels and restaurants in the area. Overall very satisfied and would recommend!

Thumbnail of user jesseg43
Texas
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

Got the tickets for a decent price, talk to representative when it came closer to my concert. It was dope having someone let you know that everything is going according to plan. Tickets came the same day as the concert which put me on edge but they handled it with ease! Thank you!

Thumbnail of user joelh23
Arizona
1 review
0 helpful votes
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July 23rd, 2013

You can't go wrong using ticketliquidator. I encountered excellent customer service on the phone and through email. They covered all their bases on this transaction. I even got an email letting me know what the weather forecast was for the night of my concert along with restaurant suggestions and a map to the venue - wow, very nice. The tickets and the VIP items got to me quickly and the seats were better than expected. Definetely worth the price. I will certainly use them again.

Thumbnail of user michaels652
New York
1 review
2 helpful votes
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July 17th, 2017
Verified purchase

I hate it when I'm told I'll pay "X" amount for something and then the price goes up by $70 at the checkout due to "service fees" and delivery charges. IT's such a scam. Just tell me the actual price at the beginning so I'll know! If there was any possible way to get tix without using this site, I would.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Hi Michael, we’re sorry you found our service fees to be unclear. There is a piece by piece breakdown of the purchase on the final screen before completing a ticket order which details the service and delivery fees on the ticket purchase. This gives the customer the option to review the fees and cancel the order before it has completed if the fees are unacceptable. While some ticket resale sites choose to include fees in the price of the tickets, we prefer to provide customers a breakdown of fees and ticket prices for full transparency.
These fees go towards maintaining our websites, billing security, and the system we have developed to allow companies to resell tickets online, as well as maintaining our customer service department so we can assist customers with buying tickets and any problems that may arise. The service fees allow us to keep connecting fans with tickets to the events they are trying to attend!
Thank you for taking the time to leave a review!

Thumbnail of user cbr
New York
1 review
1 helpful vote
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April 28th, 2013

I couldn't order the tickets I needed online because only sets of two were offered, no matter what site I was on. I decided to call Ticketliquidator to find out why. The agent was really nice and explained about only selling two at a time, but that he'd be able to do it over the phone. He found me three great seats for Lewis Black. The tickets arrived just two days before the show, but they did arrive. We had a great time and I'll use TL again.

Thumbnail of user eduardot9
Argentina
1 review
0 helpful votes
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August 30th, 2016
Verified purchase

Hi,
Unexpected circumstances happened and I could not go to the stadium, and I could not find a way to sell my tickets at TicketLiquidator, which is annoying, unfortunately.
Risky? Yep, well, if that doesn't change you know how many additional times you will see me as a customer...
Sorry, couldn't be more disappointed.
Especially because I Knew I had to cancel about a week ago.
Have a great business.

Thumbnail of user cindyw39
Arizona
1 review
0 helpful votes
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October 5th, 2015
Verified purchase

Seats were great! Never been to a statium concert before. Always go to Vegas for concerts, I'M spoiled! Too many drunks, rude people. Must of been the concert. Concert was fab glad I got to go.My friend that went with me{it was his first concert] he really liked it!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great feedback, Cindy! We genuinely appreciate it and we're glad to hear that you're happy with your order with us!

Thumbnail of user amandas8
Pennsylvania
1 review
1 helpful vote
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May 11th, 2011

My Husband and I wanted the last day of our honeymoon to be awesome. So we decided to do one of our favorite things together, and that is watching baseball. The Pirates and Dodgers were playing that day in Pittsburgh so I started looking for tickets. I came across ticketliquidator.com and gave it a shot since they had tickets really close to the field and at a reasonable price. We bought them on like a Friday we got them that Monday or Tuesday. No problems no hassle no having to call customer service. Ahhhhh, the one thing that went without any glitches. LOL Thanks ticketliquidator.com... we'll be back!

Thumbnail of user rickiem15
New Jersey
1 review
0 helpful votes
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June 29th, 2016
Verified purchase

The agent was great-I told her what I was hoping for-she got me 6 seats-2 and 4 behind those-with 2 on the aisle-with fees, each ticket was $40 below face value! Great seats and fabulous ballet. We will definitely use you again and again. (Only thing I did not love was being referred to Great Fun-it was not clear to me that the $25 savings your agent offered entailed a monthly fee/subscription with Great Fun. Still working on canceling that-and it's not easy).

Service
Value
Shipping
Quality
Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thank you, Rickie! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

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From the business

At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.

Company Representative

Thumbnail of user tlt1
TL T.

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