• Ticket Liquidator

Ticket Liquidator

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Overview

Ticket Liquidator has a rating of 3.8 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service, and concert tickets. Ticket Liquidator ranks 11th among Tickets sites.

  • Service
    32
  • Value
    32
  • Shipping
    29
  • Quality
    26
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How would you rate Ticket Liquidator?
Top Positive Review

“Great company”

Andrew T.
4/28/17

Always has good variety. Always come through with what I purchased. Great customer service. Often best prices around. Not fond of fees but that's the game. Everybody's got them. I do a ton business with ticket liquidator and will continue to.

Top Critical Review

“Sold me In valid tickets”

Daniel D.
1/21/19

Purchased tickets to Hamilton paid over $1000 and was turned away with entire family at the venue. Called 800 number and they could not help. Only offered to refund after they did an investigation. But our lovely family evening was ruined. Sometimes you don't get these events again.

Reviews (689)

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Reviews that mention popular keywords

ticket liquidator (90) customer service (45)
Thumbnail of user johnf315
New Jersey
1 review
0 helpful votes
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April 4th, 2017
Verified purchase

It was easy and quick to use. The website is extremely user friendly. Just wish that it would have said something that general admission floor didn't have seats and the tickets had seat numbers. Would have purchased cheaper tickets.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Glad your experience with us was good! We look forward to an even better one next time!

Thumbnail of user susanp115
New York
1 review
0 helpful votes
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June 28th, 2016
Verified purchase

Received tickets immediately. Was notified of concert time changes and arrived at venue at appropriate time. It was very crowded- a very well-attended concert. It looked like Woodstock! Parking was very difficult- they did not have enough parking and the lots were very expensive. Ended up parking on the street. The music and entire concert was amazing! Enjoyed it very much.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

We appreciate your feedback, Susan! We aim to provide the best possible service for each of our customer!

Thumbnail of user kk131
New York
1 review
0 helpful votes
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July 27th, 2016
Verified purchase

The preshows were cancelled due to thunderstorms, which I was glad for because we just wanted Coldplay to get on stage, but it took them an hour too long to do so, in my opinion, after the thunderstorms stopped. Also, I was very disappointed they did not use the huge stadium screen on the other side of the field. Oh, and my wrist band never lit up even though I took the tab out - that was very disappointing. I'm glad they used the wrist bands though, they make things more fun and colorful, I think they could have used them for more of the songs though. Man, my review seems depressing, I just want to be honest, but I really did enjoy the show! I do believe they should refund a percentage of everyone's tickets though.

Thumbnail of user rodneyw17
Indiana
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

You completly mess up everything.

When you sell VIP tickets make sure you send everything that is needed to VIP access. I called you foe support and got absolutely no help and was told oh well.

We couldnt use the VIP entrance and thus could not assess the VIP lounge area. I find ally i had to go to guest services at the venue. Luckily these people were nice
Enough to take care of us even though we were missing our necessary entrance passes they drove us to the VIP area. Vdry

Last time I'll ever buy from your company. You are a completly unorganized unprofessional company.

Thumbnail of user suzanneh43
Arizona
1 review
0 helpful votes
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August 14th, 2017
Verified purchase

Bought the tickets and my 10% off discount code never went thru. Turns out I didn't even go to the show so the only review I can give is that I didn't receive my 10% discount at check out when I purchased tickets that cost over $1300.

Thumbnail of user williams725
California
1 review
0 helpful votes
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September 7th, 2016
Verified purchase

I paid $1200 for third row seats that stared at the side wall of the stage. You had to look completely to the right to even get a glimpse of the front of the stage. I was completely ripped off and totally unsatisfied as where most of the guests next to me. You have no right selling tickets such as these. You should be ashamed of yourselves!

Thumbnail of user michaelt155
California
1 review
1 helpful vote
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August 8th, 2016
Verified purchase

After buying the tickets online, a flawless experience, I received an email on where and how I was to pick up my tickets.

I was to pick up the tickets at a hotel near the venue. Was I to meet someone in the parking lot? Was there going to be someone passing out tickets from the trunk of his car? We showed up there was no one in the parking lot so I called the phone number provided and they on East coast time and already closed for the day. So went into the Hotel lobby to ask at the reception desk. They pointed me to a door where there were two friendly people sitting at a desk with my tickets.

Instant Relief

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

So glad it all worked out well for you! Thanks for your review!

Thumbnail of user barryc45
New York
1 review
1 helpful vote
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February 21st, 2017
Verified purchase

Didnt get tickets emailed until the day of the show, which was unnerving and inconvenient since we drove seven hours and stayed overnight before the show. Part of the problem was the venue's policies.

Service was cordial, but long phone waits and a lack of specifics once contacted left me less than satisfied.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry to hear you had a less than satisfactory experience with our service. I'm glad in the end that you did manage to get your tickets. We guarantee that you will get your tickets, and I hope that we get the opportunity to provide a better experience for you in the future.

Thumbnail of user sebinag
Virginia
1 review
1 helpful vote
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August 27th, 2013

My 1st experience w/ on line ticket ordering, I got my tickets for Ringling Bros in San Jose, place my order on line and got e-tickets within 15 minutes. Once tickets were printed out another e-mail notifications the same tickets were $5 more per ticket on the other websites for the seats I wanted. I love the easy way of the ordering, definitely will use them again and would recommend.

Thumbnail of user clynnw
Michigan
1 review
4 helpful votes
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November 2nd, 2014

I purchase concert tickets quite a bit and have never had a problem, until I used Ticket Liquidator. I paid an extra $20 to have concert tickets mailed to me, as I did not want the E-tickets. When I received the package - it had two E-tickets inside! I could have printed them off myself! I paid extra to have the real tickets sent to me. I will not used Ticket Liquidator again!

Thumbnail of user rositaa
Arizona
1 review
0 helpful votes
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August 8th, 2016
Verified purchase

As far as purchasing the tickets, the process was easy to follow and I had no issues whatsoever with it. And the tickets downloaded smoothly without any hiccups. Now the concert was amazing. The venue was really nice especially since I had a good place in the lawn section. The concert was worth the price I paid to get in. Thanks TicketLiquidator.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

You're very welcome! Glad the process was super easy for you!

Thumbnail of user susanw166
Colorado
1 review
13 helpful votes
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April 24th, 2017
Verified purchase

I bought tickets from Ticket Liquidator. Then came an email from Summit Tickets with an invoice. Then came an email that I need to register with Flash Seats, by giving my Mobile ID, credit card or driver's license to get my tickets. I called Summit Tickets and said that I do not want to give out my info and do not want to register with flash seats. Andrew said he would call me back in 10 minutes. That was 3 days ago. When I called back, I got voice mail. So far, all thats happened is that my credit card is billed. I have no tickets.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry you've had a difficult time right now, but it sounds like you're reviewing Ticket Summit's service rather than Ticket Liquidator. I do see that you managed to contact our customer service representative and I hope you're issue has since been sorted out.

Thumbnail of user joyceg97
Massachusetts
2 reviews
12 helpful votes
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September 13th, 2018
Verified purchase

Had a great time! Tickets were awesome and exactly as described. Box seats were comfortable and had a waitress on call! The map and directions were very helpful to what was in the area The one issue was a bunch of people got through and were standing in the isle so we were unable to see the stage/show through the first song... a little frustrating but was handled.

Thumbnail of user ellenk12
Iowa
1 review
1 helpful vote
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June 11th, 2016
Verified purchase

Was a bit skeptical about buying a ticket from a third party. This site had tickets for a bit less than other third party sites. I took the chance, and was amazed. Awesome seat to see The Cure. Would buy from this site again.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thank you, Ellen! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Thumbnail of user tamarae4
Arizona
1 review
0 helpful votes
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July 7th, 2016
Verified purchase

The concert was incredible! My seat was amazing! I had originally bought box seats, but was called because of an error. The clerk informed me that they needed to move my seat. I was upgraded to a closer seat for free. I had a wonderful experience!

Thumbnail of user kylies9
Colorado
1 review
0 helpful votes
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August 24th, 2016
Verified purchase

It was great but the music was not loud enough at all, we could hear ourselves sing and it made for poor reactions in the crowd. For being a small venue it should be loud and energetic and it was the opposite. Really a let down.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

We're sorry to hear about the disappointment you had with the venue!

Thumbnail of user hannahu1
Maine
1 review
1 helpful vote
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August 22nd, 2016
Verified purchase

I will never use ticket liquidator ever again. I have bought tickets for years never any trouble. Not the case here. No option for E-tickets = ignorant in this day and age, Not notified of trouble with tickets shipped = unprofessional. If I had not called which was also rediculous. Never use ticket liquidator. Seriously save yourself the headache

Thumbnail of user terih11
Massachusetts
2 reviews
0 helpful votes
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September 1st, 2017
Verified purchase

The tickets were amazing! However I was astonished when I was told I had to arrange to pick up the tickets from a bartender at a hotel somewhat near the venue. Traveling In NYC can be daunting if you don't know where you are and a police office told us not to walk from the us open to the hotel. I have never purchased tickets from a broker and had to do something so shady. Couriers would have been much preferred.

Thumbnail of user robertr273
California
1 review
0 helpful votes
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June 14th, 2017
Verified purchase

Paid over double plus service fees and handling for tickets that were available at box office. Many tickets available at $55. I paid $102 each plus $38. In fees. About $140 more than I should for a event that had many seats available from the box office.

Service
Value
Shipping
Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry that the ticket prices were high. The tickets being sold on our site are being resold, meaning they're priced at market value as opposed to face value. That market value is subject to change based on the availability and demand of the tickets, so the price of the tickets will often be above or below face value. As for the fees, they help to cover the costs of providing great customer service and the outstanding technology that allows us to create quick and easy ticket purchasing process

Thumbnail of user davep92
New York
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

Got the tickets on day they said they would get here but late in evening. Tickets were not for the seats that I ordered. I ordered floor seats and got concourse seating. The seats were still very good seats but not what I ordered. The price for the tickets were great $15 below face value but with 2 separate fees total was $10 more than face value.

Thumbnail of user cindyt50
Michigan
1 review
0 helpful votes
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June 27th, 2017
Verified purchase

I have ordered several tickets through Ticket Liquidator and always been very happy. Ticket Liquidator has even been very willing to obtain my tickets when I thought I had them but did not have them with me. Great, willing successful business.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

We are very happy to hear this, Cindy! It is our pleasure to work hard to get our customers tickets to their favorite events! Thank you so much for the review!

Thumbnail of user cynthiar39
California
1 review
0 helpful votes
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July 17th, 2016
Verified purchase

The worst part is that I failed to read the small print and discovered I had chosen a concert on the wrong day in the wrong city - and paid for it. I found out right away and tried to fix it but there is no recourse. I wasted a lot of money on the wrong tickets and there is a no-refund policy. That policy is ILLEGAL but I don't want to have to take legal action. I had to buy new tickets.

Thumbnail of user joem264
New York
1 review
0 helpful votes
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July 11th, 2017
Verified purchase

Would use ur business to purchase future events and recommend u to friends and family. It was an easy way to purchase my tickets and person was willing to take the time to get me best price and best seats available

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great! Thanks for letting us know!

Thumbnail of user tomk98
New Jersey
1 review
0 helpful votes
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September 14th, 2016
Verified purchase

Never delivered tickets. Said they are at will call, and there is no will call at hudson gardens! Had to wait for tickets to be picked up at remote location and delivered to hudson -- and delayed our entry into concert. And got awful seats thanks to ticket liquidators.
Will never use again!

Thumbnail of user douglash15
Michigan
2 reviews
0 helpful votes
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October 3rd, 2013

This was the first time I used Ticketliquidator to buy tickets. I needed tickets for the opening game of the Red Wings season at Joe Louis Area. I am originally from Michigan and still love my Red Wings. They purchase was easy. I could tell pretty close to where I would be sitting and the view from the site. The tickets were emailed within an hour of me purchasing them and I was able to print them. The Wings won so I couldn't have been happier and the seats were better than my expectations. If I need tickets in the future I will check with Ticketliquidator first.

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From the business

At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.

Company Representative

Thumbnail of user tlt1
TL T.

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