• Ticket Liquidator

Ticket Liquidator

Write a Review

Overview

Ticket Liquidator has a rating of 3.8 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service, and concert tickets. Ticket Liquidator ranks 11th among Tickets sites.

  • Service
    32
  • Value
    32
  • Shipping
    29
  • Quality
    26
See all photos
How would you rate Ticket Liquidator?
Top Positive Review

“Great company”

Andrew T.
4/28/17

Always has good variety. Always come through with what I purchased. Great customer service. Often best prices around. Not fond of fees but that's the game. Everybody's got them. I do a ton business with ticket liquidator and will continue to.

Top Critical Review

“Sold me In valid tickets”

Daniel D.
1/21/19

Purchased tickets to Hamilton paid over $1000 and was turned away with entire family at the venue. Called 800 number and they could not help. Only offered to refund after they did an investigation. But our lovely family evening was ruined. Sometimes you don't get these events again.

Reviews (689)

Rating

Timeframe

Other

Reviews that mention popular keywords

ticket liquidator (90) customer service (45)
Thumbnail of user leab9
Texas
1 review
0 helpful votes
  • Send Message
July 5th, 2016
Verified purchase

Leon bridges and his band gave us an amazing performance. Bought his cd at the performance and have been listening ever since. A true performer who gave it his all

Thumbnail of user waynec68
California
1 review
0 helpful votes
  • Send Message
October 9th, 2017
Verified purchase

Had to get some last minute tickets to a mostly sold out show for me and my kids. The tickets were a little expensive but the seats were great and we had an amazing concert!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thanks for your review! Glad we could get you some great last minute tickets!

Thumbnail of user katies82
New York
1 review
0 helpful votes
  • Send Message
February 4th, 2017
Verified purchase

Show was AMAZING & seats were awesome =) Best night ever. Twenty One Pilots were phenomenal, the arena was full of so much happiness and positive energy. The boys did great <3

Thumbnail of user johnr495
Indiana
1 review
0 helpful votes
  • Send Message
July 15th, 2017
Verified purchase

Perfect seats at a weeks notice, hated hated hated the $25 rebate thing. Company running the deal must be paying someone at your company some good money for that.

Thumbnail of user maryh325
Oregon
1 review
0 helpful votes
  • Send Message
May 27th, 2017
Verified purchase

The phone sales person was very helpful and identified the most high value seats for our family. She was very organized and made sure I had all the information for our purchase before the call ended.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great! Glad our customer service helped provide a great experience for you!

Thumbnail of user kaileyc
Arkansas
1 review
0 helpful votes
  • Send Message
April 23rd, 2017
Verified purchase

They were very accommodating to over-night my tickets and were very easy to get in contact with. Not to mention their price was half of the venue price.

Service
Value
Shipping
Quality
Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great! Thanks for taking the time to leave a review!

Thumbnail of user carlg28
California
1 review
0 helpful votes
  • Send Message
September 13th, 2016
Verified purchase

Sitting in the stadium, wherever you may be, is immeasurably better than watching on T. V. Enjoying the thrill of the crowd adds to the excitement and makes the price of the tickets worthwhile!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Glad the tickets were worth is for you!

Thumbnail of user terrys111
Australia
1 review
0 helpful votes
  • Send Message
July 24th, 2016
Verified purchase

We got to the gate and nobody knew of your company nobody knew about tickets, so we spent 2 hours in the sun while they found our tickets and we were not the only ones.

Thumbnail of user angieb47
Colorado
2 reviews
0 helpful votes
  • Send Message
June 22nd, 2017
Verified purchase

My first time buying tickets and it was an awesome experience. It was quick convenient and easy! My tickets were a very good deal price wise and seating location. I'm very pleased with my purchase.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great to hear! Thanks for letting us know about your experience!

Thumbnail of user ronj76
Washington
1 review
0 helpful votes
  • Send Message
August 4th, 2017
Verified purchase

While trying to purchase tickets there was a question as to when the tickets would be sent. Instead of finalizing the purchase I contacted TL by phone and was advised to have the tickets sent to a hotel in the city where the event was happening, as I would already be en route to the venue when the tickets were scheduled to arrive at my house. I contacted the hotel, discussed the situation, and was told that they would set them aside for me, expecting my arrival that same day. Since this was two months out it seemed a good arrangement. Much to my surprise I received an email from TL that my tickets had already been shipped, two months earlier than expected, and not to my home but to a hotel in another city that I would not visit for 2 months! I contacted TL and was told that I needed to contact the actual seller of the tickets, who represented the actual owner of the tickets. I said that for the $80 I paid for the "excellent service" fee and shipping they had an obligation to see that I got my tickets, and that I had no relationship with any third party seller or owner, and that TL needed to fulfill their responsibility to me. I have yet to receive either tickets or an update from TL and my next recourse will be to register an official inquiry with my credit card company and have the payment reversed.

Thumbnail of user shaylyna
Ohio
1 review
1 helpful vote
  • Send Message
September 20th, 2017
Verified purchase

I purchased tickets for Ed Sheeran in Chicago (9/15/17) on 3/17. My email receipt, states that my e-tickets will be available to me on 9/8 and to keep a watch out for an email. I email both ticket liquidator and the seller on 9/9. No email so I finally call on 9/12. I speak to a really nice girl after 10 mins on hold. She explains that this happens all the time, not to be concern, and that a lot of people are in the same boat because of how Ed sells his tickets. She instructs me to call back around 12pm on the day of the concert if I still haven't gotten my email. Well, no email so I call back. I was on hold for 5 or so minutes, but the gentleman says that I should call back at 4:30 and if I don't have tickets decide what I AM GOING TO DO. I call back at 4:30, on hold for 20 mins. At this point we also call the seller on another line. When I finally speak to a ticket liquidator rep, she tells me I was told to call at 5, and she can't help me because I didn't listen and to call back then, hanging up on me. Thankfully, the seller gets us new tickets in the same row, just a section over. Needless to say, I would rather cut off my own leg than use ticket liquidator ever again.

Thumbnail of user jamesz26
Texas
1 review
1 helpful vote
  • Send Message
August 2nd, 2017
Verified purchase

My so called ticket I printed off required me to get in a long line at the venue to get a real ticket 45 minutes later I had a ticket to enter very deceptive

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Hi James,
I looked into your order and see that your tickets were actually mobile entry. There is a note on the tickets that says not to print them as a smart device is required to enter the event. This is why the printed tickets did not work and had to be exchanged at the venue.
I apologize for any inconvenience.

Thumbnail of user sandrab18
New Jersey
1 review
0 helpful votes
  • Send Message
May 8th, 2013

Great service, and great seats, I priced my tickets the day of the even and i save 50% on what they were going for the day of the event- I will be using them again!. S. Bono

Thumbnail of user elizabeths146
Massachusetts
1 review
0 helpful votes
  • Send Message
June 29th, 2016
Verified purchase

It was a wonderful concert and a special night because it was keith and nicolle 10 year anniversary. Will be looking forward to more concerts. Thank you

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great feedback, Elizabeth! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

Thumbnail of user avitac
Colorado
2 reviews
0 helpful votes
  • Send Message
February 17th, 2021
Verified purchase

Despite the severe thunderstorm which delayed the show. Cold Play came out and just entertained and put a show on which made you forget the rain and being wet.

Thumbnail of user christiep8
Missouri
1 review
0 helpful votes
  • Send Message
May 26th, 2017
Verified purchase

It was a nice and easy experience. I purchased NASCAR for my parents for a gift. It was easy. They helped me a lot. I appreciate all the help. Customer service was awesome and refreshing.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

So glad to help! Thank you for your review!

Thumbnail of user emmag45
New Hampshire
1 review
1 helpful vote
  • Send Message
April 30th, 2016

THEY PROMISED ME 2 $25 REBATES BECAUSE I BOUGHT 2 TICKETS, I GOT THIS VERBALLY CONFIRMED ON 1/21/16 BECAUSE I SIGNED UP FOR A FREE 1 MONTH TRIAL OF GREAT FUN (WHICH SUCKS BTW). IF YOU DONT CANCEL WITHIN THE 1ST MONTH THEY CHARGE YOU $16.99 EACH MONTH, I CANCELLED WITHIN THE FIRST 30 DAYS ON 2/10/16 AND GOT A CONFIRMATION NUMBER. NOT ONLY DID THEY CHARGE ME THE NEXT MONTH, THEY ONLY CLAIMED TO SEND OUT 1 $25 REBATE CHECK WHICH I HAVE NOT RECEIVED YET AS OF 4/27/16! LIKE THIS WASNT ENOUGH, THEY HAVE 3000 PHONE NUMBERS THAT YOU HAVE TO CALL IN ORDER TO GET A N Y TYPE OF ANSWER! THE "DISCOUNTS" AND ANNOYING PHONECALLS ARE NOT WORTH THE HASSLE! BUY YOUR TICKETS FROM A SCALPER!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Hello Emma! We are sorry to hear about your disappointment with the rebate you have been offered. With your review, it does look as if your disappointment is with a different company then with Ticket Liquidator. If you could directly provide us with your order ID number, we can take a look to see if we are able to assist you in any way. We look forward to your contact.

Thumbnail of user henrys59
New Jersey
1 review
0 helpful votes
  • Send Message
September 13th, 2016
Verified purchase

The original ticket price and the price that we paid was outrageous. Almost 1000% and the price from where we were located at Wells Fargo summer we almost need an oxygen. You lost a client!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry if the price was high for you. The tickets on our site are resale tickets, and tickets that are being resold are sold at market value as opposed to face value. Market value varies based on availability and demand, and those final prices are set by the ticket sellers who list on our exchange. If you get a chance, you should shop around a bit next time you're looking for tickets. You may find that we're still among the cheapest for tickets, at time being cheaper than the actual face value.

Thumbnail of user colettes6
Illinois
1 review
0 helpful votes
  • Send Message
September 17th, 2017
Verified purchase

I had a problem on the internet get my tickets in the guy I had on the phone is fantastic he helped me all the way through the problem thank you very much

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

I'm so glad our rep was able to help you out! Thanks for the review and enjoy the event!

Thumbnail of user linwoodk5
New York
1 review
1 helpful vote
  • Send Message
October 1st, 2015
Verified purchase

I always shop around. They have the easiest site to navigate. They are always the cheapest tickets around. I don't know why I waste my time looking around.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

We appreciate your feedback, Linwood! We aim to provide the best possible service for each of our customer!

Thumbnail of user anonymousk1
District of Columbia
1 review
0 helpful votes
  • Send Message
July 26th, 2016
Verified purchase

Too small to sit, too close to another person's sit, not comfortable, too hot inside, hard breath inside, and water bottle is taste so awfully even $5.00!

Thumbnail of user michellem197
Oregon
1 review
0 helpful votes
  • Send Message
September 2nd, 2016
Verified purchase

Purchasing and printing tickets were easy. The price of tickets; come to find out were 3 times the cost of the tickets the people next to us paid. Very disappointing!

Thumbnail of user lorettal14
Iowa
1 review
0 helpful votes
  • Send Message
August 21st, 2017
Verified purchase

The concert was good wasnt happy with the seats. I thought I was on ground level. Instead I was up in the grandstand seating on the side of the tv screen

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Hi Loretta,
I am sorry to hear you were unhappy with the seats you selected. I looked into your order and I see that your seats were labeled as "Grandstand" when you made the purchase. I apologize for any confusion regarding the location of the seats.
For any future orders, I encourage you to give our sales department a call at 1 888 583 6051 and our sales representatives would be happy to assist you with finding tickets in the section you want at the price you want.
Thank you for taking the time to leave a review!

Thumbnail of user davidl472
Minnesota
1 review
0 helpful votes
  • Send Message
October 14th, 2017
Verified purchase

Overall great seats and overall great time and thanks for a job well done show was fantastic and great time was had by all that attend with me thanks again for a job well done

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thanks for your review, David!

Thumbnail of user jackk54
New Jersey
1 review
0 helpful votes
  • Send Message
June 29th, 2016
Verified purchase

Tickets bought on ticketliquidator.com were deemed Used when presented at event. Thankfully security guard was kind enough to let us in anyways. Disappointed.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.

Company Representative

Thumbnail of user tlt1
TL T.

How do I know I can trust these reviews about Ticket Liquidator?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ticket Liquidator?