Had two tickets for this concert had no one to go with decided to go solo so glad I did... An amazing performance by all... Andrea has a beautiful and powerful voice! I go again in a heartbeat!
When I tried to enter the stadium with my kids, stadium worker got us with fraud tickets, I can't explain how angry we were, my beloved didn't stop crying for awhile.
This was a fun event. We had so much fun! The tickets were a bit pricey though. And the seats were less than 25% full. I wish they would lower their prices a bit so more people could afford to go.
Great time and the seats were perfect. No one behind us as we were right under the luxury boxes.
Tickets were easy to download either to print or have on phone.
You sent me someone else's tickets! So call or email myself with instructions for new delivery off correct tickets. I have moved so I need them sent to a different address.
Hello Victor! In regards to your order, we here at TicketNetwork would be a secondary ticket website through which independent ticket sellers resell tickets to events. The name listed on the tickets you've purchased is that of the original purchaser. However, don't worry, because this won't prevent you from going to the event you paid to see. Simply present the tickets as you would if they had your name on them and you will be let in. The only thing that matters on the tickets is the viability of the bar code.
Tickets were great and better then expected! Downloaded them right away and had no problems. Great night listening to U2 play at Metlife. One of the best concerts of the summer.
Great! Glad it worked out well!
She was wonderful. Fully enjoyed the show but had two too many tickets bought online and got Four instead of two so it was s very expensive show for two seniors
Awful experience that is ongoing. Paid for 2 sets of 2 seats each tickets to classical music concert at Tanglewood MA in late June for August 8 performance. The information post-sale said they would be delivered electronically by August 6. In July a serious health issue made it impossible to go. Asked for refund; was told ticket sales are final and they recommended we try and sell them though ticket resellers. We put them up for resale and agreed to send them when we were to receive them (August 6). August 6 came and went and no tickets but the ticker resellers say we we are iable for the cost of replacement plus a penalty. On August 8, just 2.5 hrs before the performance we were sent just one pair of tickets... too late to satisfy the resellers and not in time to go ourselves since we are miles away. An email to Ticket Network requesting a refund has gone unanswered. On top of dealing with the stress of the medical issue now we are now burdened by the loss of our original ticket money and an as-yet undermined liability for the resale we are being penalized for. Ticket Network appears not to be a legitimate company as much as a criminal enterprise.
Despite never being told we might not get our tickets after given a confirmation number - Abby helped me (after two orders got rejeccted) finally get tickets the third time around
Thanks for letting us know our customer service was able to sort things out for you. Sorry for any inconvenience, but I'm glad Abby took good care of you!
My exprience went very well, quick and easy. The young man who helped me was very polite.The tickets were available to purchase and hopefully will arrive days before the concert.
We're glad to hear our representative was able to assist you, Lydia! Thanks for the review!
I ordered tickets for a play 4 months before the show. Tickets never arrived and the staff at ticketnetwork was unhelpful and continually told me not to worry the tickets would be at will call. The tickets were not at will call. Then getting a refund, which they guarantee at 125% did not happen. They told me they were not responsible for refunding my money and that I would need to contact the seller and my bank! AWFUl! DO NOT BUY TICKETS FROM THESE PEOPLE!
Hello Katie! Thank you for your comments! I'm very sorry to hear that you experienced any problems with your order. I'm afraid we are unable to examine your order situation with the limited information available to us. Would you be able to email us at customerservice@ticketnetwork.com with your Purchase Number in the subject line of your message and a more detailed description of the problem?
More added fees & US prices for a Canadian show made my experience okay. If I had to use the site again I would but only if there weren't another solution.
Took my 5 year old granddaughter, daughter and sister. We all had the very best time. We laughed clapped and sang. My granddaughter was just in awe. Loved every moment. It was so good!
Thank you, Ann! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
It was a great experience. Too short:(
Ireland came to me! The venue was perfect, professional timing. I've waited so long for the moment to come and I've enjoyed every part of the show.
Total review of the exceptional service I will render to the firm and to accumulate the sense of humor and intelligent people as well as total package
The seats were overpriced to begin with and your exorbitant service fees and delivery charges made it worse. Next time I patronize the BSO I will try another path.
I would rate a 0 or negative if I could. I will never use this site again. I have informed the venue to never associate with your site again. I have warned all of my friends and family to never use your site again. I have never been more cheated or taken advantage of in my life. The tickets I spent $150 on were completely useless. The seats didnt even physically exist. I placed a phone order so there is no excuse for selling me tickets that were obviously a blatant rip off. I did not purchase them online, I talked to one of YOUR trusted representatives and they lied to my face about the credibility of these tickets and your company. I plan on pursuing this matter further than just this review, and if I am not issued a full refund I will be taking this to court. I was left stranded outside of my concert for 40 minutes on the phone with one of your helpless representatives (30 minutes of which was on hold), before I had to buy my tickets AGAIN at the box office! This is a class action law suit and I have spoken with an attorney about the validity of my concerns. I would suggest you administer the refund before this makes your company look any worse. This is the most unprofessional company I have ever had to associate with.
Hello Emily! We are so sorry for the confusion with your order. I have noticed that we have fully resolved your order concerns. Please feel free to reach back out to us if you have any additional questions!
When I first purchased the tickets I thought I had a problem with seating. I sent an email and was contacted immediately to explain. My 13 yr old son and his friend lover the seats and experience.
Had a wonderful time... but when I checks in, the ticket taker was surprised I paid $125 for a $56 ticket... so was I... that's quite a mark-up you all have...
Take me off your email list.
Needed to make good on a promise to take my 95 year old mother-in-law to see the show.
I made the promise back in June for her birthday.
I hit your site, and everything fell in place.
Overview
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's great to hear, Jennifer! I'm glad we could get you tickets to the event. Thank you for taking the time to leave a review!