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TicketNetwork

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Florida
1 review
5 helpful votes
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Ticket network Review
January 14, 2016

While we had a thoroughly awesome time at the Ron White concert we were disappointed with what wet were charged for the tickets. The actual face value of the tickets themselves were $51.75 total price of tickets including all tax and service charges were $60.50 per ticket for a total of $112.25. After we paid by debit card an email receipt was sent and we were charges as follows: Tickets 2× $133.00 =$266, Service fee: 2× $33.25= $66.50 and Delivery charge $7.50 for a Grand total of $340.00 That means we were charged $227.75! That is outrageous! What kind of Racket are yout people running? We have never been ripped off like this before! You would have thought we bought these tickets standing outside the venue from a ticket scalper! We want someone to explain to us how this can happen and be legal before we talk to an attorney as we were misled. For that price we should have been front and center of the stage and got a meet and greet. We want someone in a position of authority to contact us explaining why we were ripped of in such a flagrant manner! We anxiously await a reply. Sincerely William Morrison

Date of experience: January 11, 2016
Canada
1 review
9 helpful votes
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Ticketnetwork robbed me of 200.00$ basically. I bought 2 tix to a sold out concert in toronto for 65 each, but failed to let me know of the ridiculous fees and conversion rate so tix that should of been 130$ costed me 215$ on my visa bill. The tickets looked suspicious too but they do not do returns and didnt care about my alleged "fake ticket" issue. Dont ever buy tix from brokers or resellers the whole business of scalping is unethical and grubby. These sites make it easy for scammers to sell you fake/duplicate tickets. Now im stuck with potentially fraudulent tix and im out 200$ Thanks ticket$#*!work. I bought legit tix to the same non sold out show in montreal. $#*! SCALPERS AND SCALPER WEBSITES.

Date of experience: February 6, 2015
Florida
2 reviews
2 helpful votes
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Purchased tickets for 2 events 6 mos in advance…tickets hadn't even gone on sale…BOTH orders screwed up! Concert tickets we were not only seated in two different sections, but the seats weren't even together. Theater tickets I ordered mezzanine and received orchestra and was told it was comparable…seriously? WORST EXPERINCE EVER!

Date of experience: December 3, 2013
California
1 review
0 helpful votes
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Awesome Show
March 23, 2016

This was my 1st experience seeing Yanni and I saw him with my mother-in-law which was her 3rd. The show was just awesome, however, the venue should be changed. It is not people friendly and what is advertised is nothing in person. Let's start with the venue, HOT, I realize that we need to save on electricity, but with that many people the A/C should have been turned down. 2nd the Sky Bar is so far off on what they advertised its hilarious. "Enjoy a variety of food and beverages..." The food is the joke, a small bag of cookies, chips and candy, I'm sorry but in my life that is not food. Both concessions stands should have been opened for 300+ people, serve the food they advertise such as the waffle chips is supposed to have a dressing and blue cheese on it, hmmm well let's just say it didn't happen. The balcony seats are just dangerous especially for older people. Having 6" to walk through with people sitting there just doesn't work. I know the place is old and you want to keep the character of the building, but a lot of work needs to be done on this venue to become more people friendly. Maybe Yanni should go to the Lesher Theater in Walnut Creek, CA.

Date of experience: March 20, 2016
Utah
1 review
0 helpful votes
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Killer website
March 11, 2016

I had an amazing time at the Kobalt 400! Thanks for making the ticket purchase so easy, and thanks for emailing to make sure I got my ticket and that it was correct! You guys rock!

Date of experience: March 7, 2016
Ticket N. TicketNetwork Rep
over a year old

Great feedback, Abbey! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

Alabama
1 review
0 helpful votes
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Fun with Jimmy
June 6, 2016

Atmosphere was incredible as was expectations. Venue was set up good and staff was curtious. Only thing wrong was should have zoomed in more on individual singers at times.

Date of experience: June 3, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, George! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Canada
2 reviews
3 helpful votes
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My boyfriend Dale and I bought last minute tickets to see Bob Seger in concert. We're both from Canada and the concert venue was in Atlantic City. My boyfriend found out last minute that Bob Seger was in concert two days prior to the venue and Ticket Network was the first website to come up in our google search for tickets. We have never bought tickets from this company before (other companies we have previously purchased tickets from were Stub Hub and Ticketmaster. Ticketmaster is awful if you have problems by the way). We highly recommend Ticket Network. We picked up our tickets in a timely manner just a few hours before the concert was to start and the pick up location was very close to the concert hall in Atlantic City. Communication through phone calls was very prompt and the couple of people we kept in touch with that worked for Ticket Network always picked up all our calls, were very good with giving us directions and meeting up with us in a timely manner. We were also given all the postal tracking codes to track how our tickets were being shipped to it's pick up destination. Dale and I will definitely be using Ticket Network for future concert and sporting event tickets :)

Date of experience: April 28, 2011
New Zealand
1 review
2 helpful votes
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I had a great time at the ice hockey and got the right tickets, but the service I got from TicketNetwork was pretty poor. I was told the tickets would be sent by a partcular date, but that I should follow up to make sure it was ok. I followed up and was assured everything was on track. The day the tickets were supposed to arrive came and went. When I contacted TicketNetwork I was sent a very dismissive email ignoring my concerns and saying that the tickets would be sent some time before the game with no specific date, when the earlier email had noted that the date would definitely be the same as the date at purchase. I had very grave concerns as this was the first time I had used TicketNetwork and I was concerned this was some sort of fraudulent website. It was pretty poor to not even apologise for twice giving me the wrong information. If you had just told me the correct date from the start I would not have been concerned. I'm not sure I would use TicketNetwork again based on my experience. However, as I said, the tickets from the seller were good and what I had ordered. It was TicketNetwork that I have the issue with. I also thought the administration fee was extortionate and should have been included up front, not right at the end.

Date of experience: October 18, 2015
Mexico
1 review
2 helpful votes
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YOU SENT ME OTHER TICKETS
October 31, 2015

I DID PRINT MY TICKET PRIOR TO THE EVENT, AND BAD SURPRISE, I BOUGHT MY TICKETS FOR THE LOWER PART OF SECTION 207, AND YOU SENT ME TICKETS FOR THE VERY BACK WHERE TICKETS DID NOT SALE AND ON THE OTHER 207 IN THE VERY CORNER, WHERE THE CEILING STRUCTURES DONT LET YOU SEE THE SCREEN, SO I SPENT A LOT MORE THAT WHAT YOU GAVE ME AND THAT IS NOT WHAT I PAID FOR, NOW I HAD AN ACCIDENT IN MY ANCLE AND YOU REALLY GAVE ME A HARD TIME WALKING ON THOSE STAIRS WITH CRUTCHES, ONLY CAME WITH MY WIFE TO VEGAS FOR THIS, AND IT WAS MY FIRST TIME.

Date of experience: October 28, 2015
Ticket N. TicketNetwork Rep
over a year old

Hello Daniel. I am sorry to hear that the tickets received were not as you had expected. We can gladly take a look into your order and see what may have happened. Could you please respond to our private message or email us at customerservice@ticketnetwork.com. I look forward to your response.

Ohio
1 review
0 helpful votes
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Lion King tickets
April 9, 2018

It was fine, but I had a problem with the extra service charge being added AFTER I already gave my info to buy the tickets and not while I was talking to an agent to explain amtgat an extra $20 plus the tax was going to be added to the price which I didnt appreciate! It was kind of deceitful!

Date of experience: April 6, 2018
New York
1 review
5 helpful votes
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Scam
October 2, 2016

I purchased tickets to Adele for tonigts show in Montreal and they will not let us in with the tickets that were sent to us. We are out $500. Plus we drove 7 hours to the venue.

Date of experience: September 30, 2016
Ticket N. TicketNetwork Rep
over a year old

We are sorry for the unhappiness with your tickets. Our records indicate that we have already advised on your situation and we hope to hear from you soon.

Texas
1 review
0 helpful votes
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Warner Weekend
October 1, 2015

Had the opportunity to take 2 of my son's to this game and we had a great time. Awesome seats, beautiful stadium. We enjoyed ourselves and will take more trips to KC for ballgames.

Date of experience: September 28, 2015
Florida
1 review
0 helpful votes
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Amazing experience
December 5, 2017

I took my daughter to the concert and it was sooo good
I perches the tickets from your website and it was loaded easy, has been scan perfectly
The sitting place for the price I paid was super

Thank you
Soon I will purchase from you the tickets for Katy perry concert

Date of experience: December 4, 2017
Ticket N. TicketNetwork Rep
over a year old

So glad we could help! Thanks for your review!

Ohio
1 review
0 helpful votes
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Celtic women
December 16, 2015

The show was ok but very hot in thertre that was a let down took away from the show not in a very good part of town and staff were rude when we had a question

Date of experience: December 13, 2015
Wisconsin
1 review
0 helpful votes
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We got exallent seats for the price. What was great was the ability to view our seats before purchasing them. Tickets were devilered prompty and securley also, which was great. Also the email we recieved, which included what time we signed for them tell us how proffesional your company is.

Date of experience: June 24, 2013
New York
1 review
0 helpful votes
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CMA Awards
November 12, 2015

Had fabulous seats, thank you so much for upgrading, first time to do something like this. I will definetly suggest you to friends. Thank you kindly, patti

Date of experience: November 9, 2015
Pennsylvania
1 review
0 helpful votes
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Laughing
December 30, 2015

My granddaughter age 10 vising from Taiwan for the holidays was laughing from the beginning to the end. All 4 of the adults also enjoyed the show especially the "'replay in slow motion"

Date of experience: December 27, 2015
South Carolina
1 review
0 helpful votes
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Super easy to purchase tickets!
May 14, 2017

The price for our tickets was amazing and buying them was easy easy! We are so stoked to take our littles to se Imagine Dragons with Grouplove and K. Flay!

Date of experience: May 12, 2017
Ticket N. TicketNetwork Rep
over a year old

So glad the tickets were easy for you to access! Thanks for using TicketNetwork!

Texas
1 review
0 helpful votes
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Miranda
March 12, 2016

Concert was great! Pay to park i think should b illegal then have to pay for the shuttle is crazy. We pay enough for tickets. The show was great drinks & food prices are ridicoulous

Date of experience: March 9, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, Tina! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

California
1 review
0 helpful votes
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Garth Brooks
July 7, 2016

While i was there some other people attending event had been sold a seat that had already been sold. Didnt know how that could happen. But event staff found them other seats.

Date of experience: July 4, 2016
Ticket N. TicketNetwork Rep
over a year old

Glad your seats ended up working out alright!

Overview

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106