• Ticket Offices

Ticket Offices

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Overview

Ticket Offices has a rating of 4.6 stars from 210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Offices most frequently mention service charge, credit card, and purchase tickets. Ticket Offices ranks 16th among Tickets sites.

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How would you rate Ticket Offices?
Top Positive Review

“Secure and reliable website for purchasing tickets”

Aace B.
5/19/21

The fast and efficient service has impressed me. Within an hour, the ticket was sent to me. A secure and reliable website for purchasing tickets to various concerts near you from your place. Effortless process. Also, the great deals and discounts are provided which are cheaper than other.

Top Critical Review

“Over priced”

Korlyn M.
10/29/19

$$$ Compared to competitors like axs. Do not use! Shop around find someone else, they will charge you a huge extra rate for some bs extra device that is the same as anywhere else. We don't need deliveries, it's 2019.!

Reviews (210)

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Reviews that mention popular keywords

customer service (50) face value (14) service fees (16)
Thumbnail of user nr61
Oklahoma
1 review
0 helpful votes
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April 23rd, 2019

Ordered tickets for what I thought was the correct date. When I received the email they were for the day prior. Tried to contact immediately and correct. They would only offer me $30 credit for $300 worth of baseball tickets for a game I couldn't attend. Filed fraud charges with my bank... I'll never use them again.

Thumbnail of user andrewm737
Georgia
1 review
0 helpful votes
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December 19th, 2019

Very misleading! The tickets were supposed to be purchased but the seller had to "procure" them first which left me waiting and hoping the ticket would be available. Customer service was not accommodating and constantly put me on hold

Thumbnail of user shirlj
Maryland
2 reviews
1 helpful vote
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March 27th, 2019

I was extremely disappointed in my experience. I paid well over twice the ticket cost for less than premium seating. When I took the time to look at the actual venue website I could have gotten better seats for more than half the cost. I was offended that the price I paid gave them room to give me average seating. They could of at least given me better seating options at the price. Never again. Expensive lesson learned.

Thumbnail of user jacquelineg105
New York
1 review
0 helpful votes
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December 17th, 2019

Buying tickets from this site was one if the worst mistakes I have ever made! I paid almost $500 dollars for my tickets and when they finally sent them to me they had paid $55 for each and bought them from ticket master which is what I should have done in the first place! It also took forever for them to send me the tickets. I had to call them two hours before the event and was on and off hold for almost 40 minutes before they sent me the tickets. They then informed me that my tickets had to be printed which was never mentioned when I purchased them. Do not use this site! Zero stars!

Thumbnail of user kristyl50
Connecticut
1 review
18 helpful votes
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March 23rd, 2020

This company does not care about a global crisis occurring and will not refund tickets if the event is postponed or changed. The date was changed from a Friday night to a Wednesday, which my family is unable to attend because it is a week day and this company will not allow a refund and suggested to sell the tickets. This is a horrible business model during a pandemic where people are actually dying. Also they disconnected on a chat when I tried to discuss this and did not provide any way to talk directly to a representative

Thumbnail of user jonathanm604
Nebraska
1 review
13 helpful votes
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June 25th, 2020

This company is a scam, save your money and use ticketmaster, anyone that says this place has good price on tickets needs to check a little harder. This company has the worst customer service and does not care about making the customer happy. They Lie and Cheat..

Thumbnail of user luiss95
Michigan
2 reviews
0 helpful votes
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April 30th, 2018

Stay far away from this vendor:
-- Overpriced compared to market value of tickets
-- NO guarantee that you get your tickets in a timely manner (or that you will get your tickets period if you read the other reviews)
-- No transparency in the ordering process, charges are not really reflected until after the fact.
-- No refunds for dissatisfaction of service (they swear up & down that if you don't get your tickets you get a refund, That remains to be seen on my end)

Thumbnail of user tomg139
Canada
1 review
0 helpful votes
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September 21st, 2017

The service charge that ticketoffices.com tacks on is outrageously high and on top of that they charge a fee to "ship" you the tickets that they actually send via email. The return policy is an absolute joke (tried to cancel an order quite literally within minutes of placing it to no avail). Will never use this site and will tell everyone I know to stay as far away as possible.

Thumbnail of user chrisd609
Canada
1 review
0 helpful votes
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April 23rd, 2019

Was charged double the face value of the tickets, when I inquired about when they would be shipped I was given a seven month window with the last date being 5 days before the event. Shady and unprofessional

Thumbnail of user cindyj157
Oregon
1 review
0 helpful votes
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December 1st, 2019

I ordered tickets for the Singing Christmas Tree in Portland, OR and paid $175 for 2 tickets. I never received my tickets and when I went to will call, they had nothing in my name. They did give me two tickets with a face value of $20 each. Very embarrassing for me especially with a guest present. I will be filing a fraud claim.

Thumbnail of user emilyn69
Arizona
1 review
0 helpful votes
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April 23rd, 2019

I'm writing on behalf of my 70-year-old mother who purchased 4 tickets to the American Ballet Theater production of Swan Lake through ticketoffices.com. At checkout, there were only two additional charges... a UPS charge and a tax. When she received the confirmation of purchase there was an additional service charge of an additional outrageous fee per ticket.

She and I both tried to speak with someone in the support office and with great difficulty, was only able to do so when we tried to purchase a ticket a new. The woman said she could not help but would connect me to customer service. There was only a recording and I was unable to speak with anyone. Had I seen the service charge before purchase, I, of course, would not have bought these tickets. Please be advised to never use this fraudulent company.

Thumbnail of user caroln43
Florida
1 review
0 helpful votes
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September 7th, 2017

When I ordered these tickets I didn't realize it was a resale site. Paid way more than the tickets were originally plus the extra add on fees for buying from this site added another 20% to the cost of the price paid for the tickets. Saved writing this review since it was a resale site. Was fully prepared to have the tickets denied as illegitimate at the gate. Those disappointments expressed, i got my tickets via email and the tickets did work. Guess I learned a pricey lesson about resale of tickets.

Thumbnail of user brucen58
Canada
1 review
1 helpful vote
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September 9th, 2019

I was diverted from ticketmaster to these crooks. I thought I was still on the ticketmaster site. I purchased $200.00 can worth of tickets for $540.00. Customer service is a complete waste of time. No people to talk to directly. Save your money.

Thumbnail of user briana584
Canada
1 review
2 helpful votes
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July 6th, 2020

Horrible experience! They won't refund tickets to a show that was canceled and already refunded by Ticketmaster and StubHub! I sent them an email from the band's touring manager saying the show was canceled, yet they still hold my money ransom... shameful company and a bunch of crooks

Thumbnail of user andrewm445
Canada
1 review
0 helpful votes
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June 14th, 2018

My girlfriend bought tickets (2) for the Jonathan Richman concert in Vancouver (June 12th) from TicketOffices.com. Two tickets cost her $535.47 ($388 + $112.53 service charge + 24.95 special delivery for non-US residents)! I asked others at the concert how much they had paid and was told that people were paying $25 plus a $7.50 service charge ($65 for two tickets). What can I say about my girlfriend? She acted in haste? She made an uninformed decision? She threw away her hard earned money to by a birthday present for me? What can I say about TicketOffices., com? They are predatory? They are parasitic? They take advantage of gullible people? I don't know how these people sleep at night. Take your business elsewhere.

Thumbnail of user gilberts24
Ohio
1 review
0 helpful votes
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September 6th, 2017

Download and printed the tickets with no problem. The problem is my 16 year old grand daughter from out of state is staying with us. When I finally printed the tickets I noticed you need a id showing you're 19 years old. And apparently you can't get a refund. I saw nothing about an age requirement until I printed the tickets!

Thumbnail of user norman24
Utah
1 review
1 helpful vote
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June 6th, 2019

If you want to pay DOUBLE then use this website. Buyer Beware! I paid double for the price of my seats not realizing this was not the official site. My bad, I should have double checked. I called customer service to ask for a refund, and was declined. All they did was give me a $40 credit towards a futue purchase, Like why would I want to do that?!

Thumbnail of user kittyc23
Arizona
1 review
0 helpful votes
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November 4th, 2019

Buyer beware, when quickly redirected to Ticket Offices online, after checking Ticket Master first, appearing easy and secure, yes, but no seat assignment defined and double ticket charges followed by huge fees, realized only after okaying purchase, with no recourse. This ticket sales site is deceivingly presented like Ticket Master, but NOT!
We looked at a $45.00 central seat, thinking this was where we would be seated, but now find ourselves way at the back corner, at a costly lesson!

Thumbnail of user caroled58
Alabama
1 review
1 helpful vote
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May 31st, 2019

Purchased 6 tickets to an event. 2 members of our party were injured and we are unable to attend. I called Ticketoffices.com and explained the situation. Ha ha ha... NO Refund! You are stuck! They told me to resell them. I told them I was not in the resell business. First of all... the tickets were Extremely overpriced or maybe I could sell them. After checking on the price of other ticket sellers, it paid a little over $100.00 for the same tickets. Now,
I have learned my lesson. NEVER BUY FROM TICKETOFFICES.COM! I'm sure they are laughing all the way to the bank. SCAMMERS FOR SURE. Can't post a picture, but I have an order number #*******

Thumbnail of user patrician61
California
1 review
4 helpful votes
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March 8th, 2018

Our 75 year old friend bought 4 tickets to Dancing with the Stars for my birthday. She is not savvy about ticket venues and thought Ticketoffices was a legit website. She paid a total of $871.19. When she got the tickets, the face value on each ticket was $45.00. She should have only paid $180 plus handling. When we got to our seats, we were 4 rows from the back of the theatre. Could barely see anybody on the stage. We asked people around us what they paid for their tickets and it ranged from $45 to $60 per ticket. These tickets were not worth $871.19. These people continue to scam others, especially seniors who don't know any better. Going to complain to the BBB and Attorney General.

Thumbnail of user brianm1143
Wisconsin
1 review
1 helpful vote
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February 11th, 2020

Prices are outrageous for the face value. Go to Ticketmaster and save 70%. I paid in advance for a show and they guarantee seating. That is the only positive experience. I paid extra to be able to cancel and their service is saying that i cannot. Stay away!

Thumbnail of user cn373
Colorado
1 review
14 helpful votes
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April 21st, 2020

I have been trying to get a refund for two concert tickets. Concert was originally scheduled for 4/1, then unexpectedly moved to 4/15 with no explanation. Now the concert is "postponed", and since it is not officially canceled, Ticket Offices won't refund. Every employer/bank/credit union/airline/service provider is now offering help due to Covid 19. This is the only business that won't accommodate it's customer base. I will never, ever use this ticket outlet again.

Thumbnail of user amieb26
Florida
1 review
0 helpful votes
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May 14th, 2020

My concert was cancelled due to the corona virus. I still have not received my refund. The wait times to speak with a representative are a few hours. They said they were crediting my account but I still did not receive the credit. RIP OFF!

Thumbnail of user ericr103
New York
3 reviews
0 helpful votes
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June 30th, 2017

I was hopping online to get tickets to a show that had just gone on sale. I thought I was on the official site for the tickets (this website will lend you to believe that.) I ended up paying over $120 per ticket for tickets that I later found out were less than $40. They do have a sentence off to the side of the site that tells you they are a 3rd party, but let's be honest, who's reading some fine print when you want to get those tickets to the show you've been wanting to see? It was a total bummer experience. And, they are super slow at getting you the tickets once they become available. This is a bad company out for themselves and not the customer. Plain and simple.

Thumbnail of user stephang38
California
1 review
1 helpful vote
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November 23rd, 2021

The concert canceled because of Covid-19. They provided a "store credit" good for 18 months. I haven't been able to use the credit because their have been no concerts in my area. They should extend the credit it or refund. They has so far refused. $218 down the toilet thanks, Ticket Office.

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Thumbnail of user tomc861
TicketOffices S. – Ticket Offices Rep

Hi Stephan, please send us your name, email, and order # via private message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.

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From the business

TicketOffices is the top reseller with tickets to the hottest shows in your area, with top concert tickets, theater tickets, sports tickets, and more available for top venues throughout the U.S. and Canada.

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Thumbnail of user tomc861
TicketOffices S.

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