Ticket Offices

ABSOLUTE CROOKS! I would give negative stars if possible. I am 48 and this is the first bad review I have ever written. After the event we had tickets to was rescheduled a couple of times over the last two years, the event was cancelled. I was NOT notified of the cancellation and they will not give me my money back... only a credit. THE WORST CUSTOMER SERVICE EVER.

This company poses as your event venue and then misleads during the ordering process and to top it off adds an additional crazy service after which is not disclosed. Filing BBB complaint and Attorney General complaint. I am a very understanding person but this company is horrible. They will not refund your money for any reason. DO NOT ORDER FROM THEM!

Horrible company. Miserable customer service, you will never get a person live. Can only do SMS link to chat and they hang up on you if you ask for a refund, no matter the circumstances. Refuse cash refunds. Live Nation steered by Black Keys ticket request to them and concert was cancelled due to COVID. Their response was basically so sad, too bad, no refund but a credit which you have a limited time to use. BEWARE AND DO NOT USE THESE PEOPLE.

Total SCAM - Charge way over face value, deceptive shady tactics. DO NOT USE this company. They sent me my ticket via email and it is not issued to me - the venue said they will not accept a ticket issued to someone else. They will not refund me.
My credit card company is disputing the charge and I am contact BBB

This has to be the worst place i have ever purchased tickets. Not only did I not receive my tickets but they wouldn't even refund my money. They said they couldn't refund as the seller wouldn't refund them. I ordered the tickets from them in October and the event was in April. Should have been a no brainer to get the tickets in 6 months but at the time of the event they still couldn't produce the tickets. So not only did I pay almost double for the tickets due to the extremely high price and ridiculous service fees but I never got my tickets. This place is a serious rip off and I will go out of my way to never do business with them at any cost. They are thieves.

RIPPED OFF. Site says $78 ticket and got charged $81 & then a ridiculous service charge. 2 tickets ended costing me $300 Canadian. Service charge was more than 1/2 of what 1 of my tickets were and it was not noticeable when ordering.
STAY AWAY FROM THIS SITE AND PURCHASE SOMEWHERE ELSE AND SAVE SOME MONEY

They advertise on search engines in a way that makes you think you're on the site of the box office you're looking for. Then they charge you double + fees. Yes, their site does state that they're resellers, but it's not made obvious and by the team you're made aware of that, it's too late. DO NOT GO ANYWHERE NEAR

They are liars and thieves.
My concert was cancelled. They insisted for over a month after THE BAND announced the cancellation, that it was "only postponed" then when they had to admit the cancellation, they only offered me STORE CREDIT, and NOT the refund they claim is "SO EASY".
And this after I paid for the cancellation insurance. Another waste of money.
I will NEVER use them again!

They sold me 100 dollar tickets PLUS service fees to a band playing at a bar for 28 bucks. What should have been a 60$ bill somehow became 275! Wtf this business is evil.

We were pleased to get the tickets quickly through email, but shocked that the final price wasn't what we expected. Too much surcharge. Will not do this again.

This website sells resale tickets that are not yet available at an enormous price inflation. This is a close to a scam site as you can get.

I bought tickets show, which is now TBD because of the pandemic. I never got a notification of the shows date change, or of ticket delivery procedures. After numerous calls with customer service THEY REFUSE TO REUND MY MONEY. I have don't have the tickets and I don't have the money I paid for them 4 months after the show has been postponed indefinitely.

If you buy tickets through this site never expect to get you tickets or your money back.

Im happy i got my tickets for Miranda Lambert first. Now all of my friends and I will be able to sit together. We have great seats. Sooo excited for this concert.

THIS WEBSITE SHOULD BE SHUT DOWN IMMEDICATELY!

I paid $713 for two tickets ($99 for each) with a hidden blow-my-mind service charge fee. I'd never heard a $6.95 ticket email delivery fee. I called for cancellation but result is a 45 mins waiting on the phone and talking to 5 people still trying to convince me to keep the tickets.

IT IS A SCAM.

Awful, Please call original retailer. They don't help you when you call them. It is completely
Unacceptable the way they are allowing people to be taken advantage of.

I want to caution people about using these people. They are not to be trusted. I purchased tickets & the tickets were not there the day before or on the time before the concert. I tried to call but went round & round with their IVR. It said, enter order number. I entered the order number. The IVR said enter the order number. Same thing. I went throught this a few times. I could not get through to a person. I had to re-pay to enter the venue. At that time I discovered they charged 4.5x the value of the ticket. I tried to resolve with the BBBbut the hucksters hide behind a statement of "blah... blah... the customer did not try to contact us." That is an out & out lies. These guys are shady.

I went to another cite to buy tickets and thought I should check one other place. So I went onto ticket offices.com and they were the only cite I saw that purposely hid their fees. Then I called because their price seemed lower and asked what the fees were and gave the lady with a direct I could barley understand all the Info. She told me "yes be careful of other places they hide their fees until you put in your credit card info". I laughed because that's exactly what they do! So I had her walk me through their website which I already knew how to do so she can show me where exactly it shows their fees... of course we get to the end where I put in my card info and no fees to be found. I asked her and she said "I can go over those with you on the phone". So the exact thing she want we me about other places they do! Huge red flag. She tried to sel me the tickets for over online price then when I got on their website she quickly offered $25 off to make it same as their website price haha. This place is a scam and I would highly suggest never buying from here even if you do find it cheaper for any reason. Bad business ethics and morally bad people there, not only talking bad about their competition but then doing the exact thing they said their competition does. I won't name better places to go to so everyone knows this is a legit review but just anywhere but here, don't give these scam artist your money.

This company does not deserve to be in business! DO NOT USE THIS COMPANY (ticketoffices.com) EVER... ESPECIALLY IN CANADA.
I saw the tickets I was looking for online and went through filling out all of the information. After filling out the information, I noticed that there was a $25 service fee on each ticket as well as that the charges would be in US Funds. At that point, I tried hitting the back button, but it was too late, the order was processed. Since then I have tried over and over to call and email, seriously, have tried every day for the past 8 days and no one will get back to me. I plan on taking clients to this event and now after all that I have read, I had to purchase other tickets. I purchased better tickets from ticketmaster.com for $210 less. This is absolutely unreasonable. All I want is my money back and this whole mess to be behind me. I will continue to try to get this resolved. DO NOT USE THIS COMPANY.

Classis bait and switch, I ordered tickets from a "zone" tickets arrived outside of the "zone" customer service told me they were the correct tickets. Even when I told them to look at their website and see that the sections are clearly listed in different colors to distinguish the zone parameters, they refused to return my money ($700) each ticket had a service fee of $184.00! Oh, they did say I could return the tickets for a $50.00 credit! CRIMINALS AND THEY SHOULD BE SHUT DOWN!

Ordered certain seats and got different ones. Had a no return policy which worried me. Had to contact to find out why receipt said one thing and ticket said something else.

I paid $89.55 dollars more for two tickets. Never again will I ever use this company. No do not use this company and they will not refund you your money.

CROOKS! They will not give a refund on a CANCELLED event, instead, they gave me a credit to use at their TERRIBLE company! The face value of the tickets when I opened them was $103 and they charged me $168! The tour (Bad Religion) was CANCELLED and they tried saying it was postponed even though I sent them several links stating that is was CANCELLED.

https://www.metalsucks.net/2020/04/30/bad-religion-are-the-true-heroes-we-need-cancel-not-postpone-all-touring-for-2020-so-fans-can-get-refunds/

I do not recommend this place to ANYONE! STEER CLEAR!

This is a terrible company. I purchased tickets for an event. It was cancelled. They sent me some store credit, and despite having bought the ticket protection refused a refund, stating they would only give it within 7 days of receiving the credit and by calling. I received no information from them explaining this. I chalked my loses up and said fine. I purchased tickets for a new event and applied their credit code they sent me. It said the discount was applied and showed a total of the remaining balance. When I paid for the tickets with what should have only been about 20 dollars, they took the entire 370 dollars for the tickets from my account. Their system made an error and didn't take the credit off. I attempted multiple times to call and could not get a human representative. I emailed and finally went to live chat. When they representative on the live chat said she saw that it was not applied as it should have been then said she could not apply it. I am beyond irritated as I wouldn't have bought tickets from them at all other than to use the credit up. The customer service is terrible and they are extremely unhelpful. Absolutely will never use them again.

The worst site I have ever used, they don't tell you the service fees until the end and they HIDE THE SERVICE FEES, be prepared to do math at the end to figure out how outrageous their service fees are. Customer service is brutal.

My ticket purchase was for Lake Street Dive, I purchased the tickets 4/8/18 online for the July 7th show in Portland Maine.

The fees are ridiculously high, in particular as a percentage of the ticket cost. $21 fee for a $73 ticket, ($21/73 X 100=29% fee) as a ticket re-seller.

In addition, they cancelled my tickets with a reason given that "they cannot accept orders from individuals who have withheld payment for past ticket orders from us or from another company in our industry."

To the best of my knowledge, I have NEVER withheld payment for a ticket purchase in my life. I even mistakenly purchased $2000 worth of tickets from different re-seller (I will never purchase tickets from that organization again either!) and STILL paid for them. I subsequently sold them and recouped most of my money... but I believe that demonstrates my willingness to pay!

Their customer service systems are pretty miserable too, the customer service manager with whom I spoke did not have any details as to why the tickets were cancelled and basically parroted the email that was sent with the cancellation.