TicketsatWork

I purchased 6 tickets to a comedy show and after I purchased through ticket at works another person asked to be added. I called Tickets at work and bought an additional ticket to my reservation but come to find out it was just me buying an additional ticket and now they can't guarantee that the extra person will be seated with us at the event since they ticket was bought separately. I called back and spoke to two separate representatives to see what could be done to make sure we would all sit together and they were no help at all. It's frustrating they don't give you seating when you book through them. Just use TicketMaster to buy event tickets if available for the type of event you're looking for. You know you're exact seat assignments and it's actually cheaper to buy direct through TicketMaster. Never again will I use Ticket at Works!

They are literally the worst. I spent nearly $300 dollars on broadway tickets. I selected the date that I wanted to attend however their system for some reason chose some random date. As I clicked to purchase not realizing the error. I called them less than 5 minutes later and they had the audacity to tell me sales are final. I am trying my best not to go crazy here, but I can't change plans to be in a state I don't live in because of this error. It literally makes no sense. Do yourself a favor and go somewhere else. I am reporting this company to my HR and hopefully they can make some changes to our benefits package. Pathetic excuse for benefits.

I made 2 hotel reservations at Ticketsatwork. The following day, I called to cancel. Maria, the customer rep told me that refund is by credit voucher only. I argued that ot's 8 days earlier than Mar. 22 cancellation deadline. She asked her manager & agreed to refund back to my credit card in 60days upon receipt from the hotel Merchant. Also, I called the hotel and they told me the published resort fee is incorrect, should be $37.43 and not $13.61 per room per night as shown on my order confirmation. Today, I checked the resort fee, it's showing $per night.

0 stars. I'm not sure why Riverside County would even send a mass email for this service.
This is a marketing ploy to get you to sign up. There is no benefit other than a few discounts. The stores represented do not necessarily honor what is advertised. So don't waste your time.

They do not check the hotels you stay in for anything, they just list them and you're supposed to trust their ratings and book them. Everything is nonrefundable. The hotel I booked had no correct # listed online when I tried to call the front desk and found out the hotel had been closed for years and just reopened. The elevator didn't even work. TaW didn't care. I'm reporting them to my employer because I saved no money and got terrible service all around. I deserve a refund and regret ever using their service. I would have been much better off without.

Disappointed in clarity and pricing of site. I compared three sites, including the official Disney World site when looking to purchase park tickets. Perks at Work looked to be cheaper by roughly $100. There was no breakdown of total fees prior to me clicking the purchase button. Only after I hit purchase, did the breakdown appear and resulted in a charge greater than Disney World's pricing (taxes included). Should have just paid through Disney …

For what it's worth, and for having limited access based on the employment status, there hasn't been a single item listed worth buying. I'm not very picky, but I've never seen a " discount website" give very minute discounts that are more pathetic than a military discount. Most of the time the price is like $10 off a $1700 item are you $#*!ting me

I purchased 2 movie tickets that were invalid at the movie theater because they are inapplicable in the state I live. I called and spoke to a manager Kim regarding this issue and he said the cinepolis "luxury cinemas" are not applicable and refund cannot be issued.

My issue is that you're advertising "Luxury Cinema" on your website (see attached JPG Image) which is incorrect. I booked tickets on my iPhone and the size of screen limits the "Read More" before the fold which i explained to the manager. You're enticing an audience with an incorrect image to attract/ tempt ticket sales. Please refund or apply a credit to my account.

I ordered samsclub card through tickets at work. Got activation email. Followed the link and... its a scam which cost me $25. There is no card. And everytime I call provided number i get auto response that they busy so someone will call me back. Still waiting

We purchased our hotel reservation through Ticketsatwork and paid them $1470! When FL got shut down due to the Corona Virus I called to reschedule and was told I needed to email. I emailed and was told they'll try to refund me but needed to contact the hotel directly. I contacted the hotel and they advised that they are giving refunds but that Ticketsatwork had to issue it being they were the ones we paid. I emailed again after speaking with the hotel and was told they'd respond within 5 days. The next day I received an email declining my refund or ability to reschedule. The hotel shut down its water park, theater, arcade, etc. and I am now out $1241.

I booked a hotel room that was full when I arrived. Notified tickets at work and have been receiving the run around for almost a week trying to receive my refund. After reading the reviews on this company, I will be turning this matter over to my attorney. Completely unacceptable.

Everything about booking travel is a mess. Go elsewhere and save yourself a migraine. Customer service is the worst. They don't care. God forbid you need to cancel a refundable reservation. You may have to wait days and by that time, it's too late and no refund. BEWARE! STAY AWAY!

Stay away from this scum bag outfit.The concert was postponed not once but twice and the Kenny Chesney website said if you can't make the reschedule date request a refund from the purchaser. Which we did. Tickets at work give you a bunch of b. S and refuse to issue a refund. As a hard working American I feel like I was ripped off from a low life outfit like this. Do not use them or purchase anything from them.

If you need to cancel listen very carefully to the service rep when you do. They are fast talking and will try to scam you into a voucher to use for future purchases rather than just reverse the charges. Also, they said it's going to take 10 to 15 business days to get the money back on my card. Most reversals take between 3 to 5 business days which must mean they are not based in the US. Buyer beware.

Their website has a glitch, so I ordered 8 children's tickets and not 8 adults. I have proof of this glitch. I called immediately (within an hour or two) and tried to get a refund and they took 3 weeks to tell me they won't refund me. The email said they would have refunded me if I requested a refund within 48 hours, WHICH I DID! I am so upset over this. Christmas is around the corner and I'm a one-parent household. I can't afford to lose out on this kind of money. I need my refund back asap! I'm really considering taking them to court for distress!

They list all tickets as $0 Tax/fees in a very prominent way, but when you pay, they bump the tax/fees by 8%-10% of the total price! The same tickets are for sale in the official venues' websites without charging tax/fees additionally! For example, if you buy the Go City passes, the official website gives you a better price with their always on promotions!

See the order details at gocity.com at the last step of checkout versus the ticketsatwork.com order details in a confirmation email (the one that starts with "Product Information").

Will advise everyone to avoid this shady website!

It's been 4 weeks since I was promised a refund for my hotel cancellation. While my credit card charges me interest, they still have no answer as to why I can't get my money back after one month of refund being approved. Conveniently, there is no supervisor available to speak with. Absolutely unacceptable. Large corporations offer this discount program to their employees and it's a total scam. I will never use this program again and I will make sure that my coworkers know about this scam. I'm also calling the corporate office my company to let them know about this fraudulent company.

Arrived at airport for rental car. Was refused rental car because reservation was booked with my credit card, (NOT A DEBIT CARD) and I put my husband's name on the reservation as he was our intended driver. We didn't have a credit card in his name, therefor rental company would not honor our reservation. I reviewed the fine print on reservation and it only stated " if reservation is made with a debit card, a credit card would be required.
I contacted T@W on advise of rental company, to request they take my husbands name off, and switch it to my name. They would not change the reservation because our flight was delayed and we were passed the point of changing reservation without 95.00 penalty to make a simple change into my name. After 3 day email correspondence tickets at work has been decided now, NO refund is due because they talked with rental company and was told I was a no show, and a few other BS reasons there are untrue. Tickets at work will find any way to make any issue your fault and keep your money without any consideration to things that are beyond your control. Going to beg our HR department to discontinue use of this fake employee perk.

I got tickets to a show that has been postponed 3 times. I cannot make the latest date. The band stated on their website they would provide full refunds for 30 days. TAW said they would check with their partner ticketmster. Of course TAW came back no but that I could sell them via their site. They are liars, there's nowhere to sell on their site and based in the reviews here I am sure I won't even get the tickets I did pay for. Infuriating.