TicketsatWork

I bought tickets to a concert that was postponed for a month and that venue said that refunds would be issued. I live in another city and state so there is no way I can take another trip to attend the show. Ticketsatwork.com got the tickets from a ticket broker called Ticketevolution who refuses to give a refund. They initially altered our trip because they wouldn't send the tickets until a few days before the show, now the refusal to refund the money has made this the worst experience ever. They advertise their company to law enforcement officers as a way to serve those who serve but apparently that was a false claim.

I understand that I pay up front, but a few hours later I get an email telling me that it was a failed attempt on their end to fulfill my order due to high volume of requests. Instead of refunding me, they basically forced me to upgrade and pay more for another room. I asked if I can cancel the whole thing, the rude agent said it is not possible because she just looked up the "alternative" room for me. Even though I haven't gone through the complete process yet, I am obligated to pay the difference AND give my cc info again. I asked if I am guranteed this 2nd room, she said no. How is that possible? Is taking money first then book at their leisure their company M. O.? This will be the last time I use them!

I wanted to treat my family and since I am a teacher I wanted to utilize tickets artwork discounts and promotions. I purchased my tickets and then the page showed an error code and I hit the back button and it charged my account twice. They are refusing to work with us and want us to take their credit voucher. They stole from me and I am going to keep calling until I get my refund. What a scam of a company.

We have almost $2000 dollars in tickets we purchased for a theme park prior to Covid and can not get our money back. We were forced to cancel the trip due to the pandemic and our hotel gave us an instant refund but TAW refuses. I have even asked that I be able to purchase through one of their partnering company's that they advertise with and I was denied. Two thousand dollars to us is a lot of money especially during a pandemic. They have our money and we have nothing. I have called twice and so has my husband and they refuse to reimburse us. Buyer beware!

I booked a hotel with them & had to cancel due to child getting covid. They are fighting me to refund my money even though the hotel emailed them directly saying they did not charge anything at all to the virtual card. Never again will i purchase through them again!

Called 3 times to get a refund due to Covid going on and not being able to go to Disney. All they could offer was a credit voucher, not a refund. This should be able to be refunded and not just used as a credit voucher. I will never buy from this company again!

I had booked Hampton Inn in Atlanta in july 2022 about 2 week early and did not had reserved room at motel. HAMPTON IN staff was rude and non professional. I have called Tickets at Work and requested refund on next day. They told to wait 72 hrs for refund and its been 1 month already. I still did not get refund. It is a SCAM. BE AWARE.

I needed to cancel a Hotel reservation due to death in the family. I did EVERYTHING I could on my end. I contacted the hotel myself and obtained approval for the cancelation. All ticketsatwork had to do was send an email on my behalf and they either FAILED or REFUSED to do so. I am getting nowhere via calls and emails. Ticketsatwork will not help you. They just take your money. I feel robbed

I usually don't write reviews on companies, but I literally keep getting the run around from Tickets at work! I purchased a car rental from an agency through this company for my birthday. Tickets at work took the money off my card for the rental. Once it was time for me to get the rental I was not able to get the rental because the card I used to purchase the rental was a prepaid debit card. Had I known I would of used a different card, but that's besides the point. The rental car agency told me that since TAW took the money off my card they would have to give the refund. I have been contacting TAW for the past 3 weeks trying to get my refund and have been getting the run around. All they want to offer is a credit which I told them from the beginning I did not want! I would never use this company again!

It's been over a month and I have not received my money back. I booked a 2-unit buyout listed with 7 bedrooms. This was for my birthday weekend. They failed to send me the access code to the property and I was put on hold for an hour prior to checkin as I tried to reach out to them. Another 1 hour of being on hold yielded the same zero result. Arrived at the property and a rep finally connected me with Expedia and then Avant Stay, the property manager. Finally able to get in the property at 9pm. Only to find out it was only a 2-bedroom. I had to pay for a hotel for my guests and an airbnb for the second night. Over a month a later and I still have not gotten my money back. They have been sending me the same response, "we are trying to reach the property". Do not ever purchase or book anything with Ticketsatwork. Proof of purchase uploaded.

Take you business elsewhere. The tiny discount (if any) is not worth the hassle with TicketsAtWork! They do not care about customers. Travel ban in effect? Don't care, won't refund your money. World-wide pandemic going on? Don't care, won't refund your money. Lockdown in effect? Don't care, won't refund your money. Money/economic crisis going on? Don't care, won't refund your money. At a time when other travel agencies offer refunds and customer service quite easily, you'll only get rude responses from TicketsAtWork. Take your business elsewhere and tell your employers about the sketchy business models they have!

I am very dissatisfied with this company Ticketatwork.com. They give you false and misleading information just so you will buy then to come find out it's not even available in your state! I purchased movie and dinner ticket combo for $30 or so, I purchased 2 because I felt like it was a good deal. When the tickets were delivered via email I quickly found out that it's not available in the state I am in. Then the restaurant gift card is only a selected few small business restaurants in the area and you can only use a certain amount at a time not the whole $25 gift card. I have requested a refund multiple times and they have decline every time. So I am going to write as many reviews as I can so people are aware not to buy anything from this website. I wouldn't even give it a 1 star if I didn't have to.

This company actually offers tickets at a MARKUP of what they are offered from the actual vendor while claiming its discount. Not a single price on this site beats vendors or even Ticketmster/stub hub.
The search bar on the homepage is completely unusable for months and is just a visual item. The flight section on the website has not loaded for me on any device for over a year. Honestly wondering what the point of ticketsatwork is

I booked a flight for a trip. I didn't get the E-ticket from ticket at work. Fast forward to today, they never book the flight. I called customer service but they lack in sympathy. They gave me a lame excuse that my credit card got declined but have in mind that I was able to purchase a ticket after I purchased this one. Second rep. Stated that they couldn't book the flight bc the price changed. You have roughly 8 minutes to book your flight. And the price should not change when you're ready to pay. Now, I don't have a plane ticket and the prices are $150 more, and they refuse to help. DO NOT USE THEM.

If you look at any of their theme park tickets, you can get the same rate on the actual park website. I was looking today at Seaworld and the tickets on the Seaworld site are cheaper than tickets at work. This made me look around at several packages to see. Pretty much there is no savings to book with this company. I do not recommend, a lot of false and flash advertising but no real savings.

I booked at hotel rental with the "Ticketsatwork". I arrived at the hotel at 12 midnight, they found the registration but was unable to view my credit card. I provided the hotel with the credit card, my account was then charged 285$ for the time there. I received my statement from my credit card, ticketsatwork had already charged me 401$. When I request a refund they wanted to give me 401$ voucher. I explained via email, that I could not afford to pay a total 686$ on my credit card, and would like a refund back to my card. Without so much as a reply, they removed the hotel fee of 285$ and charged me the 401$. I again I emailed my complaint and no one ever respond.

Due to Covid-19, I had no choice but to reschedule my hotels reservations. I called the hotel want the clerk instructed me to contact the service I orginally made the reservation which was through ticketsatwork.com. I emailed the tickets at work regarding the issue and received a message from ticketsatwork representative stating the hotel was unable to change dates and that I was going to receive a full refund. Unfortunately, still no refund so I sent a secondary email asking when the refund was going to be distributed, but I was sent the same generic response sent 30 days ago. This is ridiculous Ive never had an issue with a third party site ever. What's make this site worst is you can't get anyone on the phone, they just tell you to email customer service and a generic email is always sent back. I'm going to report this site to the customer business bureau. I dont have money to just throw away.