• TickPick

TickPick

Write a Review

Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.3%
Positive
1,276
Neutral
3
Negative
46
137
See all photos
How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user melissal2115
Michigan
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Purchased tickets to a concert. Tickets were delivered earlier than promised. No issue with tickets. Great experience.

Thumbnail of user jd1102
Colorado
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

I've used TickPick just twice now to purchase tickets to Nuggets playoff games. The first time went well, no issues, but a friend and I paid close to $1000 dollars for game 5 of the finals. When we arrived to the stadium and tried to enter we were told the tickets were invalid. In the end, TickPick isn't even worth it because they end up charging the same as ticketmaster does with the fees. Never again

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnh9405
Arizona
1 review
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase

Just used TickPick to purchase tickets to the Arizona Cardinals game. Finally a site that gives you all the prices up front, with no hidden last minute fees at checkout. It was seamless and got the tickets emailed to me in minutes. Highly recommend.

Thumbnail of user brendat1387
Indiana
1 review
0 helpful votes
  • Send Message
January 17th, 2024
Verified purchase

I was looking for Harlem Globe Trotter tickets, and I found excellent seats at 1/3 the price of other places for the same seats. There were no fees and the ticket transfer was seemless. Will use this app again.

Thumbnail of user tonyo591
Florida
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

Was in brooklyn for the weekend and some. Thought about seeing a nets game if I could and my first thought was tick pick honestly. Have had nothing but easy smooth transactions with them. Not to mention better pricing and options then all other avenues of finding tickets. Appreciate you guys and will always be my preferred place to look for any ticket for an event!

Thumbnail of user stephanies1739
Iowa
2 reviews
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

Being the first time I purchased through TickPick so I wasn't sure but let me tell you it was Great! The price, the seats, the time the tickets became available all was a smooth easy process. I highly recommend TickPick, I'm for sure getting future tickets!

Thumbnail of user joea1205
Texas
1 review
0 helpful votes
  • Send Message
January 7th, 2024
Verified purchase

Loved that the prices don't have hidden fees! App was very easy to use and straight forward. I will continue to use this for buying tickets. Added bonus…. The view of the seat for the arena was right in the app. I knew exactly what I was getting!

Thumbnail of user justinh1314
New York
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

The guts world tour was amazing. Olivia really put on a show and I had the best time

Thumbnail of user susanl3422
New York
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Great experience!
But, could you please send the tickets upon purchase, like you used to, rather than waiting and worrying that there could be a problem? A day or two before the event is not enough time for correction. My guys had flights the next morning.
Please make it better!

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user claudiag497
New York
1 review
0 helpful votes
  • Send Message
January 10th, 2024
Verified purchase

I purchased 9 tickets and it was great the seats were good and as shown when purchased. Only issue was that theatre was not handicapped accessible and I had to go up the stairs and I have a foot and knee issue.

Thumbnail of user jordanf361
Florida
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

I have religiously used the tickpick app for numerous events. Rarely does it fall short in delivering what I need (usually not the apps or companies fault).

Thumbnail of user steves3869
Virginia
1 review
0 helpful votes
  • Send Message
February 5th, 2024
Verified purchase

1st time using this ticket app/site. Easy to use, I like how there's no fees. E-transfer is something different and a neat feature. All and all tickets for the show I purchased was amazing!

Thumbnail of user jeffg.my
North Carolina
1 review
0 helpful votes
  • Send Message
November 25th, 2023

Tends to have lowest prices, but not always the most selection. I spent an hour picking out what I wanted and when accepting I was given a different row.
Please read user agreement - even with their "guarantee" they are not liable at all. There is no promise what row you pick is what you get, so if you are picky or want to be by friends in a section it's out of your control.
I love how they include fees upfront, but this feels no less risky than buying from facebook or guy on the street.

*edit* = customer service was responsive and there was a response to this review so I upped the stars. I get the sense this doesn't happen often and could happen on any ticket resale site. I got good seats in the section and was a good price at the end of the day.

Service
Thumbnail of user annalouc
Missouri
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

First time going to a metallica concert and it was so good. Loved the layout. Just wished they would have spent a bit more time in our corner. It seemed they were everywhere but there for like 5 minutes.

Thumbnail of user ms1621
North Carolina
1 review
0 helpful votes
  • Send Message
January 17th, 2024
Verified purchase

Easy to buy but was nervous because we weren't getting the tickets until the next day. I was afraid it was a scam but they worked and It was easy to use them at the gate to get in. YEAH! I finally found a way to get tickets without hidden fees that almost double the price!

Thumbnail of user jenk73
Kansas
1 review
2 helpful votes
  • Send Message
October 28th, 2019

I recently tried to sell tickets on TickPick. I followed the instructions and got a confirmation that the tickets transfer was complete. There was no further communication until the buyer said they never received them. TickPick emailed me and asked for me to confirm that I transferred them in my Ticketmaster account. I didn't receive anything stating that I had any more steps to take. Now they want to bill me 200% of the ticket price. Nice. I'll never use TickPick again. What a complete and total scam.

Tip for consumers:
Skip it. Do not ever use this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Jen,
We apologize for the delay. When selling on our website you need to make sure the tickets are sent to our buyer. If you had tickets in your Ticketmaster app, you needed to transfer them to our buyer. Before selling on our website you agree to fulfill the order you are listing on our website, if you fail to deliver we will charge you up 200% to make sure we are able to secure replacements for our buyers. We apologize for this inconvenience but it is our policy. If you ever want to sell on our website again, please email us at support@tickpick.com and we will be more than happy to help guide you.

Thumbnail of user nikom26
California
1 review
0 helpful votes
  • Send Message
September 13th, 2023
Verified purchase

TickPick had better prices than any other site. The show (The Book of Mormon) was sold out. Resale prices on other sites were pretty high and you never knew how much the tickets would really cost after fees and tax until the end of checkout. I love how the price you will pay was right there the whole time. Checkout was easy and so was getting my e-ticket. I will be using TickPick again, for sure!

Products used:
Tickets

Service
Value
Shipping
Quality
Thumbnail of user lynq6
New York
1 review
0 helpful votes
  • Send Message
January 23rd, 2024
Verified purchase

At first, I was very nervous I wasn't gonna get the tickets and when I got them, we went to the show it was it ran very smooth. He just downloaded the tickets and it was great. The show was wonderful.

Thumbnail of user jeffreyg1098
California
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Awesome Concert from start to finish. All three Groups really did a outstanding job. I walked away just saying " WOW that was Great".

Thumbnail of user lindam6323
New York
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Great seats, no fees and simple process! Will definitely use this site whenever possible. Wish I had found it sooner!

Thumbnail of user tys156
Washington
1 review
0 helpful votes
  • Send Message
November 12th, 2023
Verified purchase

First time purchasing tickets on here and the experience was so great! I got to see one of my favorite teen idols Usher in Vegas! The ticket price was very reasonable and the seats were incredible as well! I will be using Tickpick for all my ticket needs!

Thumbnail of user cyy96369
California
1 review
0 helpful votes
  • Send Message
November 26th, 2023

Don't even consider buying tickets with TickPick, or you'll end up deciding not to
Attend the event anymore, just like me. The extra service fee of 10-30 dollars on Ticketmaster or other platforms is well worth it compared to the hassle TickPick may cause. You'll regret it.

There's a significant risk that you won't receive your tickets from the seller by the promised date, and TickPick will substitute your order with a ticket from a less desirable section. If you attempt to contact them with your concerns, they will play ignorant and eventually hang up on you, particularly if you reach a representative named Stacy.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user dougm1000
Arizona
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

The process was easy and I really appreciated not having to pay all the excessive additional fees!

Thumbnail of user jojol27
Georgia
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

Worried because tickets weren't sent until week of concert, but came through Ticketmaster without issue

Thumbnail of user stellah125
California
1 review
0 helpful votes
  • Send Message
September 12th, 2023
Verified purchase

TickPick was great. Easy to use. Cheaper than StubHub, SeatGeek and Ticketmaster. Got my tickets electronically within a few minutes of purchase. Highly recommend. I've already told a bunch of friends about it.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Company Representative

Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

How do I know I can trust these reviews about TickPick?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TickPick?