TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.
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First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.
I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!
Finally there is a site that doesn't charge extra high fees for their services! I picked up last minute tickets and got great seats close to the stage, dead center for much less than I've ever paid for tickets! I am very happy with TickPick and will use them again for sure!
I purchased 3 tickets - and upon trying to enter venue the tickets scanned "Already Entered". The rep was not able to get me any replacement tickets- and said it would investigate within 7 business days. Just can't believe they are peddling fake tickets and do nothing about it
Tip for consumers:
Spend more fee’s and use StubHub. Just crappy company who takes a long time to do nothing. Just really shocked that they have fake tickets on their site
Products used:
I had to buy other tickets and missed the first half
I was skeptical that TickPick was legit, but it is. My tickets came through on the Ticketmaster app and they were significantly cheaper than comparable tickets on StubHub Vivid Seat Gek or direct from Ticketmaster.
It was easy to navigate through the website. What you see is what you get! Great instructions and ample follow up leading to the event. I purchased tickets as a gift and can confirm the ticket transfer was seamless and secure. No hassle and no bait and switch! Goodbye T*****M*****!
First time using TickPick and loved the fact they are upfront with total price! No additional fees at end. Once confirmed, they transfer ticket to original ticketing source & your account. Too easy. Great selection of seats for Keith Urban and better prices than SH. Highly recommend.
I've never had such a great ticketing experience before. With the "other guys" having sketchy practices and frankly unfair ticket distribution, TickPick is a breathe of fresh air in an industry that's usually stressful purchasing in. Thanks guys!
First time buying from tickpick, and it was a pleasant surprise. Found great seats at an affordable price, and they were delivered quickly. Whenever I had questions or needed more information, Connor was right there, friendly and quick to get back to me with answers... Never again, Stubhub!
Paid $130 for two tickets that were never delivered. Called an hour before the concert, yet representative said there was no manager on duty that could help us resolve the issue. 5 days later, we finally get a response saying they were not issuing a refund. Would not recommend this site to anyone!
Had an amazing time with my family at the last Heat game. Tickets cam on time and I even bother customer support by calling in to check too many times, but they were always happy to help. Go TickPIck!
TickPick always have the best price, better than those other sites (Stubhub, TicketMaster, etc). Their customer service is also great! I forgot my tickets to a New Year's Day bowl game this year (out of town). Not only did they replace my tickets with better seats, they also did it for free! I am so grateful! If you need a concert or sports ticket, use them!
We're happy everything worked out well and you enjoyed your holiday and your game, thank you for the review!
One of the best live performances I've ever seen!
Counting Crows is a decent opener. Santana absolutely knocked our socks off! They are spectacular performers. Such a talented band!
It was more of an experience than a concert really.
Hi Patrick,
Thank you for the review and feedback on your experience with us. We apologize for the delay it looks we were able to take care of your order and received your tickets in time for the event.
Tickets were on the app on my phone. Easy to access and no issues going into Scotia Bank Arena.
I gave tick pick a try last year after surprising my husband with bucket list anniversary gift for tickets to the Super Bowl (huge pats fans!). Their prices were so much cheaper than anyone else out there with no buyer fees. The money we saved alone on the tickets pretty much covered the cost of our flights. It was incredible. They have provided top-notch customer service every step of the way, and made it a truly seamless experience from start to finish.
Hopefully the Pats will make it again this year, because I'd love to make it out there again!
Thank you Tick Pick!
Highly Recommend!
We bought four ATL Hawks tickets that were digital only. Someone used the se tickets 20 minutes before we arrived. Despite very detailed information.and multiple emails and phone calls, Tick Pick said since the tickets has been transferred there was nothing they could do. So sad this company doesn't stand by their buyer guarantee. We wasted 230 dollars and lots of time. First and last time we use this company. I didn't add any other info because the company already has it all.
Wish I could give negative star rating. Bought Ranger tickets for Jan game Rangers vs Hurricanes. Got ot MSG tickets were unavailable no response from Tickpick support. MSG customer service said tickets were used by someone else. Me out $300+. Tickpick takes not responsibility. 100% guarantee is a joke.
Hi d p,
We are terribly sorry for the experience you had and any trouble accessing the tickets for your order. The seller had confirmed the tickets were delivered to the email on file soon after your order was placed. We do not own any tickets on our site and for this reason, do not control the delivery process of tickets either. These tickets were valid for entry but we understand your frustration in regards to this.
Ordered some baseball tickets last minute and I was a little skeptical since it's the first time I've use this site to purchase tickets. They were available almost instantly. There was no hidden prices. Everything was as mentioned.
Great experience glad I purchase my tickets here definitely will purchase all my concert tickets from here
TickPick is without a doubt, one million times superior to Ticketmaster or StubHub for the simple fact that they don't charge you upwards of 25% in service fees. I'm using a website, you didn't service me at all. TickPick does away with those
Hi Dave,
Glad to hear you had a great experience! Thank you so much for leaving this great review and for giving us an opportunity!
I have used tickpick several times so far. It's is the best ticketing site that I've ever come across. Customer service is good, easy transactions and more importantly tickpick is healthy for my pocket too. Highly recommended!
First time using tickpick and experience was great! We had a little problem with bar code not showing yet on tickets, called spoke to a someone at tickpick and it was resolved within an hour. Will definitely use again.
Tick pic is the only app I would use for concerts or events. No added taxes or fees associated with purchasing tickets, great and only way to buy at a fair price. If you ever use any other source it would definitely be a waste of money.
I got the best price of any ticket broker with these guys. But it came with a teensy little catch: no tickets were ever delivered. Hilarious. Not like I spent $1600 or anything - Oh wait, I DID! The service folks are hilarious too - they say "call us anytime, we're here to help!" Think they helped me get my $1600 back?
We have had some really good options for Dodger Games. Most recently was able to get field level seats for my dads birthday! He turned 71 and said it was his best birthday ever! Loved putting that smile and memory on him!
I highly do not recommend using TickPick. I purchased very expensive tickets that were not delivered to me within the guaranteed timeframe. After over 1 week of reaching out multiple times via phone and email, I have still not been contacted regarding the issue. I attend many events and have never had this type of problem with Ticketmaster or Stubhub. Terrible service. I will not use them again. Buyer beware!
Hi everybody
Wanted to let you know that this service is legit! Bought tickets for the Mets an hour before the game. Their app runs as smooth as any app can run. I was able to scan it right off my phone!
Easiest and cheapest tickets I have ever purchased. Keep up the good work!:)
Paul
Glad to hear you had a great experience using the app! Thank you so much for leaving this great review and giving us an opportunity!
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
Hi Gabrielle,
We apologize for the experience you had with us. Can you please contact us at support@tickpick.com with your order number for this purchase? We would like to help and try to make this better for you. Once again, we apologize for this experience and we are willing to find a resolution for you.