• TickPick

TickPick

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Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

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Positive reviews (last 12 months): 96.3%
Positive
1,278
Neutral
3
Negative
46
137
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How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

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Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user chelseaa155
Texas
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Y'know I usually go to Ticketmaster for my tickets since the internet is full of tricksters that love to scalp and try to take your money. I've heard of these sites and kept my eye on them. I'd say it's a great first catch, especially helped that there's payment plan options.

Thumbnail of user lauries314
Iowa
1 review
11 helpful votes
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July 29th, 2020
Verified purchase

Have used TickPick multiple times and got great seats at great prices. It is nice to see your total cost instead of thinking you are getting a deal until all of the fees are added. No issues receiving and redeeming electronic tickets.

Thumbnail of user adelenym
Jack S. – TickPick Rep

Hi Laurie,
Thank you so much for the great review, we sincerely appreciate it!

Thumbnail of user cinnamonm6
New Jersey
1 review
2 helpful votes
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May 29th, 2023
Verified purchase

Tickpick really cam through. My seller never got my tickets to see Taylor Swift. I thought we were out of luck. After I emailed managers night before concert they worked their magic and came through with suite tickets at Met Life in NJ. The show was awesome. My daughters have serious health issues and to give them this opportunity was wonderful. Thank you Tickpick for really guaranteeing my purchase.

Thumbnail of user jenniferg3265
Washington
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

I easily picked out tickets I wanted for a show and they were listed cheaper, no fees and transferred to me rather quickly! The only thing I noticed is I didn't know what seat I had but I was able to see the Section and row. I usually like to pick an aisle seat which I didn't get. Not sure if it was something I did wrong but that would be my only concern with the site is if you want to be able to pick your seat! Otherwise they were legit.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tylerc642
New York
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Came back from a cruise in Seattle and decided we wanted to see a Mariners game before we headed back home the next day. Bought lower level tickets looking directly down the first base line for $15 a piece. Impressed is an understatement. As a Braves fan, I've never seen MLB tickets so cheap. Amazing deal and the stadium, team, and ballpark experience there in Seattle only made the low prices that much better

Thumbnail of user emmettb22
Michigan
1 review
3 helpful votes
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March 24th, 2018

Don't ever use this site bought tickets 2 months ago and sweating now cause still have not got tickets and only a few days away. They say the team has not released them yet which is bull$#*! since everyone I know has there tickets besides me

Thumbnail of user firstl119
New York
1 review
1 helpful vote
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February 26th, 2023

This is by the worst company to purchase tickets from. I used them to see k hart and forgot what a headache it was. Now I'm trying to get my tickets for Louis ck and have been on the phone for and hour trying to figure out a way to DL 2 tickets. I haven't been sent any links that were supposed to be sent weeks ago. You get your ticket via ticket master so you have to make a whole new account there. They also will not just let you do a paper ticket or simply let enter your confirmation # and BAM tickets! Of course they'll want your email for marketing, except I use a junk e-mail add. Maybe learn from the airlines on a downloadable ticket. I will never use these tickets platforms again.

Service
Thumbnail of user mikeg2173
New York
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

I was stuck in Austin after travel issues, so I decided to see if there were any acts in town. Wound up getting an absolute bargain of a deal for one of my favorite bands. The ticket transfer was super easy and show was incredible!

Thumbnail of user matthewc1933
Maine
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Thanks for making our day to Fenway a fun and memorable trip.The ticket transfer was seamless & getting in the venue was no problem at all.Everyone looked like they were having a real good time.Thanks again TickPick...we will be using your service again & have already recommended your site to other Good People.

Thumbnail of user eds1089
Texas
1 review
0 helpful votes
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April 19th, 2023

TrickPick cannot guarantee your purchase. They have no accountability, no email confirmations in place to make sure your sending and receiving your purchased tickets. Customer service is a joke. I will plaster this on every social media site I can.

Tip for consumers:
There are more reputable ticket exchanges to use. This ws my first time to use TrickPick.

Products used:
Purchased tickets that were delivered to the wrong email address.

Service
Value
Shipping
Thumbnail of user richardl2044
Texas
1 review
0 helpful votes
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February 26th, 2022
Verified purchase

I purchased Rage Against the Machine Tickets for a 02 April event. When the event was postponed, they refused to offer me a refund. Since I'm active duty Military, I am unable to attend the postponed event on a new date. It's criminal for a customer to purchase a service from a vendor on an agreed date, and when the company is unable to deliver on that agreement, they refuse to refund their customers. Will never do business with them again. Be aware.

Service
Value
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Returns
Quality
Thumbnail of user torih89
Connecticut
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

I purchased tickets to Taylor Swift shortly before the concert started after having no luck beforehand. About 20 minutes later while parking at the stadium we got an email that we did not have the tickets and they were actually sold to somebody else. By that time the prices for other tickets had gone up significantly more than the $75 credit we received for our cancelled order. As a result we didn't get to attend the concert.

Thumbnail of user dans1759
Nevada
1 review
4 helpful votes
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August 31st, 2021

Ordered Bruno Mars Tickets and 3 hours before show still no tickets. Track on FedEx and it shows tickets will arrive two days after the show happened lol. Call tickpicks and they tell me nothing they can do. It's FedEx fault. Won't refund or replace tickets. Says I have to file a claim with FedEx even though their site says they guarantee ticket delivery with plenty of rime before event. What a joke company.

Tip for consumers:
Stay very far away

Products used:
Tickets - never received them

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikeo1026
New York
1 review
0 helpful votes
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January 16th, 2024

I ordered a ticket through TickPick. I received an email from the seller with a link to Ticketmaster for the ticket. When at the show I tried opening the link to Ticketmaster and there was no ticket. The link did not work. I called TickPick who reached out to the seller. No one got back to me and I missed the show. TickPick says since the seller sent an email saying "my ticket is on its way" that is considered proof of transfer. I have used TickPick before without any problems but this is totally unacceptable. The venue would no do anything for me because the issue was with TickPick not Ticketmaster. If I got it directly through Ticketmaster the venue would have been able to correct it. And it's not about the lousy $107 for the ticket but I went to the show to meet friends and couldn't get it because it was sold out.

Products used:
Ticket

Value
Thumbnail of user taf
North Carolina
1 review
1 helpful vote
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November 2nd, 2019

Giving 2 stars only because tickets were finally able for viewing. Purchased tickets over one month prior to the event. Called company one day before due to never receiving tickets. Rep found by order number and states oh, these tickets were never transferred. Rep then stated tickets would be available 24 hours prior event, but he was calling the seller once we hang up. Rep then informed me I would have to create account through teams website to pull up tickets and suggested I take a screenshot of tickets. Few hours later checked and had received email I needed to accept transfer of tickets. Did so, but could not view, had to view on team mobile app. Created account, viewed tickets with caption stating snapshot not allowed. I will not be using this site to save the few extra dollars. Too much of a hassle and too last minute.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Ta,
We apologize for the delay and for the hassle you had to go through to receive your tickets. We are a secondary ticket marketplace and over ninety percent of our inventory is uploaded to us by ticket brokers. These tickets do come from different platforms and a lot of teams are having buyers access the tickets through the team portals. We apologize for the hassle but now that you have an account with the team, you would have access to your tickets with just one click.

Thumbnail of user Janicecusick
Kentucky
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

They took my charge card and refused to refund an hour after purchase. They don't charge fees they just increase their ticket price. They hacked into my Ticketmaster account without my permission. I'm out $1,000 for tickets I can't use and wonder if they are even valid.

Tip for consumers:
Should have read reviews

Products used:
Not using tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user francesd437
California
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

I'm a diehard Tick Pick customer, use this service for all my Dodgers tickets. The app is top notch,pick my game and date as late as a couple hours before game time,.click buy and Apple Pay does the rest. Tickets are in my Ballpark app and we are on our way! So convenient,NO FEEs,5 stars!

Service
Value
Shipping
Quality
Thumbnail of user christopheri210
New York
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Was in LA and noticed Dodgers were in town and decided last minute to go. Found great seats at an unbelievable price and had a blast! Only bummer is that all bobble heads were given out before we arrived.

Thumbnail of user cheukkwanc
New York
1 review
2 helpful votes
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March 27th, 2022

Their terms only protected the Seller and Buyer does not have any protection beside you are buying addition pay with insurance. I bought a ticket that had exclusive access but when the Seller delivered, it delivered a regular ticket which is like 30% lower than what I was paid for. Because the seller delivered a ticket thats 2 row in front of what I paid for, this would consider as upgrade in "Tickpick" term. This is ridicules service, where people can replace with another type of ticket that you can get elsewhere to fulfill your order

Thumbnail of user heribertof12
Texas
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

It's easy to navigate, offer good prices, support is good and overall good!

Thumbnail of user bruces1132
Virginia
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

Love the concept of lining up a ticket seller and buyer. Tickpick informs of the name and there is a hidden verification step. In my case this took less than 30 mins. The next step is critical where the ticket is exposed for access through Ticketmaster. This took dozens of tries over several hours. No change in process but at some point it just gave up the goods. Then accessing the ticket in Ballpark worked seamlessly. I'm cheap and patient so I'd do it again. If this isn't you, beware.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kristinr303
California
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

After checking multiple sites finding great seats only to be disappointed when I would click on the final payment page;to see the cost go up by 40 to 100 in fees for 5 tickets.
What service fee warrants that much the computer handled it all. Tick Pick the price was the price. Definitely my new go to for event tickets. This made the game that much better, thanks TickPick

Thumbnail of user alinab108
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

Also, soon after purchase my credit card was jeopardized. It is inconclusive that this purchase may be a direct result of someone compromised the card, will see next time.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user danielc4370
Florida
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Exciting experience with my mom, would love to do it again

Thumbnail of user ep455
Kentucky
1 review
2 helpful votes
  • Send Message
February 18th, 2023

This company has stopped paying sellers in the past month. Folks are getting no answers when contacting the company about where their money is or where it's been sent. I keep reaching out and get dead air. They better figure things out quick because no way they keep lid on this for much longer.

Tip for consumers:
Avoid

Products used:
Ticket sales

Service
Value
Shipping
Returns
Quality

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From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Company Representative

Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

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