TickPick

My niece asked just six weeks before the concert for tickets, to a fully sold out show. I had read horror stories of fake tickets, and was appalled by the fees at StubHub and other sites. Within 30 minutes of purchase at the listed price, the tickets transferred via Ticketmaster. Great seats and a smooth transaction.

Reached out to customer service asap as I accidentally confirmed a sale that I could not fulfill. I requested that they cancel the sale and reimburse the person trying to buy my tickets. Instead, they charged me 200% the cost of the tickets I was selling and were extremely unhelpful in the process. Highly discourage using this site, it's hard to navigate, easy to make an error, and overall does not compare to other ticket selling platforms!

"Bought " tickets to the D-Backs-- Dodgers game at Chase Field on 4/25. The Tick Pick website showed the order "Placed" and "Confirmed". 1 hour before the game I still had not received my tickets. Called customer service; they tried to reach the seller, and could not. Offered me tickets far inferior to the ones I had "purchased", which I declined. I will not be using them again. If it's not a scam, it's pretty darn close!

Everything was great until they said tickets were delivered on Oct 3rd via AXS, calls and emails saying tickets were there for me to get.
A week later, 9 hours before TOOL concert, ohhh they are at seat geek waiting for you. Once they figured out how they were delivered, it was easy...
So frustrating and paranoid no tickets until 9 hours before show...
Concert 3 hours from my house.

The business/support will always take the seller's side of "yes I sent them" as "proof" and if you don't receive the tickets or you receive them 50% into the game/concert's duration you do not get a refund because the seller said "yes I sent them". I have attached screenshot of what the "proof" looks like. Seems like just a bunch of nonsense, no?

Never once received an apology from the Support or was able to speak to a manager.

I am very good at technology/also already have had the ballpark app installed for previous transfers that never had any trouble, so you can find it surprising when there is no process accountability of tickets never actually ending up in the app.

Zero authority or ownership taken. "No fees" isnt worth the chance of no tickets! When I called the urgent support line I said can we please try and have another ticket sent to try out what the issue is- and no they cannot.

I was able to explore and get seats in a section I've never been in before. This was because the seats were cheaper without all the fees the other ticket sales companies charge. If I used another website, I would have needed to downgrade my seats in order to afford going. I was immediately sent an email to receive my tickets and added then to my ticket account.

I'm like a lot of people that have had trouble getting my tickets I paid for. That's three times this year already. Shame on me for not learning my lesson before now. The first time I got an email the next day saying that my purchased tickets were not longer available. Tickets had doubled since then. The second time I didn't find out or get any notification on game day that there was going to be a problem. I had to call myself and alert them that there was an issue and that I hadn't gotten my tickets again. How backwards is that? My final issue is that I have been waiting months for my tickets and can't get them to hand them over. I asked for a refund and they said no. Maybe tickpick doesn't have the money but I tell you what, they have lost our business for good. Will be cancelling the charge and hope tickpick enjoys paying the dispute fee as well.

I paid $132.00 each for 4 tickets to the Luke Bryan concert Oct. 22 in Dallas, TX. A total cost of $528.00. They sent me 4 tickets that cost $29.50 each that they bought from Ticketmaster! Don't ever do business with this company.

Purchasing my tickets was easy no hidden fees and surcharges made it perfect!

I used this site once and never again. The tickets were clearly not delivered and at this point, I am not certain they will provide a refund. Their first offer was for a partial refund which I protested as they claim, "100 percent guarantee."

Very smooth process. Will be utilizing TickPick again for future events. Pricing was the best over all the other platforms. Couldn't ask for a better experience.

TickPick is outstanding. The team is customer service focused, and super responsive. Came across TickPick when searching for Super Bowl 51 tickets... their website is great, and provides a view from every section you check as well as the row layout for that section... no surprises when you get to the venue. Best of all... the price you see is the price you pay! None of those, "oh what a great price! Oh... not so much after those fees" moments at checkout. I can't recommend these guys enough!

Our seats were perfect and it was a great price for a last min decision to go to the game!

The night was absolutely amazing! TickPick got us some incredible tickets for an insanely good price! People around us paid over $9,000+ for the same seats we spent $1,000 for! Definitely an unforgettable experience. 10/10 would do it again!

I have purchased several times from TickPick. I always had a professional, EASY, flawless experience. Will never get tickets elsewhere as fees are ridiculous. I recommend you to everyone. TickPick is the only way to get see an event.

I loved the section we were at since it provided an excellent view for the game. Of course the nets won so the experience was topped with that. Highly recommend to visit the Barclay Arena!

Customer service is very prompt and helpful with any questions or concerns regarding ticket purchases. I was unsure about not receiving an immediate ticket delivery email, and when I reached out via email they were very helpful. Thanks!

Great experience with Tick Pick! Great seat, reasonable price and excellent, prompt service.

Basically yes no service fees but since you are buying through a third party they can charge you anything they want. I bought $65 tickets, so i thought, but the actually ticket value is $45... so cheaper seats. You are better off paying the service fee and getting in the section that you wanted. I will never use them again.

The tickets disappeared from my MSG application and it took many calls to get them back for me. They were not helpful until one day before the event. I felt badly for their customer service person as she was the only person responding to calls. This happened to me in my last two purchases after having no similar problem in purchases prior to the last two events.

I was looking at ticket price for wwe on the 11/4 on my phone but i accidentally press buy by mistake on the phone and now i text to customer service that it was i mistake and they don't want give my $375 dollar back.

Literally had to call them TWICE to get help with our tickets, then after 4 hours (thinking we had gotten our tickets) we get an email saying that our order was cancelled because tickets sold out before we bought them. Which is reasonable, but why not tell us that hours prior so we could secure other seats? Terrible service, 1 star.

I ordered the ticket online. I got immediate confirmation from tick pick about the sale. Then a few minutes later I received the email saying it's now in my account at Ticketmaster and it was. It opened up fine at the venue too. Great experience