• TickPick

TickPick

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Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

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Positive reviews (last 12 months): 96.3%
Positive
1,285
Neutral
3
Negative
47
137
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How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

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Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user davidw490
Pennsylvania
2 reviews
0 helpful votes
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July 13th, 2023
Verified purchase

I purchased the tix on Wednesday or Thursday evening for a Friday-evening game. Hours and hours passed before the tic "owner" "released" the tix. Mind you, this is a very boiled-down summation. I must have gone back and forth with TP reps 15 or 20 times (inexcusable). Finally, the seller, who didn't offer anything even approaching an apology, sent me a link for the tix -- which didn't work! When I mentioned to the TP rep that the seller sent me a direct link to Ticketmaster, she seemed blown away. BTW, I contacted your CEO, Brett Goldberg, about this situation, and he seemingly got involved.

Thumbnail of user frankieb144
North Carolina
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

I love this app easy to use. They always have the best prices with no fees

Thumbnail of user lilyo46
Canada
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Fantastic
Better than I expected.
👍 👌 seats were great

Thumbnail of user jennifers4302
Alaska
1 review
1 helpful vote
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July 12th, 2022
Verified purchase

Bought tickets for Mother's Day for my mom and we couldn't even open the tickets to downloaded and now they won't return my money because I opened the email. Secondly the theater said they didn't accept the tickets from them so they appear to be falsely selling tickets. I'm outraged and would love to get my 234 dollars back

Tip for consumers:
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Products used:
Online theater tickets

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Thumbnail of user a.g18
California
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Tick Pick is so easy and if you have a problem an unable to resolve via email, computer generated assistance, Tick Pick has a live person who can help and both times I have reached out, the representative(s) have been friendly, professional and made sure to assist with resolving issue. I will continue to use the Tick Pick for my entertaining tickets.

Thumbnail of user ashw69
Wisconsin
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Looking for tickets for the game i went to was amazing, I was able to get in section 109 for about $10 a ticket, the best deal I have seen ever off here. Keep trying to find great deals like that more often

Thumbnail of user joshb953
New York
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I recently purchased tickets to Taylor Swift's Eras tour on TickPick and had a seamless experience. The tickets were transferred to me by the seller within minutes of purchasing, and the price that was listed was exactly what I paid. Because of the price transparency and no fees added at checkout, I saved a couple hundred dollars compared to comparable tickets on other resale sits.

Thumbnail of user alicep564
Pennsylvania
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Smooth transaction for thr ticket!
I just wish Secondary market would cap sellers prices, while I had a memorable time with my kids, it's ridiculous the amount of money people are asking, it's full on robbing people and it's selfish and greedy. I am a single mom and just wanted to enjoy the concert with my kids who are 15 and 12, when Ticketmaster wouldn't help, I had no choice but to turn to the secondary market. I spent way more then I ever would on a ticket, something needs to change and I think it's going to have to start with the companies capping

Thumbnail of user kimb2424
New York
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

We wanted to go to a concert. Found tickets the day of for 5 people at a responsible price. Enjoyed the fact they don't charge big fees like other sites. Only had a little trouble trying to download the tickets.

Thumbnail of user brennanr3
Canada
1 review
1 helpful vote
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June 12th, 2020
Verified purchase

The website said he would release the tickets by 6pm. Called tickpick and had them contact the seller, who assured us that he would release the tickets within 5 minutes. Still no tickets after 5 minutes. Meanwhile the game is about to start. We wait a little longer. No tickets.

Finally I have to buy different tickets juts to be able to get into the game. And I never got my money back for the first order from tickpick.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user susans5805
Pennsylvania
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

TickPick website is very easy to use and clearly states fees and policies. I've also used it to buy tickets and have been very happy to see all the fees/pricing listed up front. Will definitely use again.

Thumbnail of user davidb11056
California
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

I'll use this site every time I see a show from now on. The ui of the website takes a second to get used to, but when you do it is soooooo much better. It's nice to see a ticket website that is trying to be transparent.

Thumbnail of user michaelk5341
Michigan
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

TickPick is the place! The place you want to get your tickets to the best events! Glad I chose you and I can see our relationship blooming into a beautiful flower, never change TickPick because you da bomb!

Thumbnail of user angelam2999
Illinois
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

It was not quite what I expected I thought we had our bathrooms on the floor where we were no waiter cause they called off An then I got a pizza An it was cold had to leave concrete to go back An no refund had to get another pizza.I work at a casino am we refund money or credit back no manager was available so for a thousand dollars no was not happy nice venue.I use Tick pick a lot

Thumbnail of user kayk324
Colorado
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

It was such a smooth and quick experience. Bought the tickets the morning of the show and had tickets delivered by the seller within the next hour to my AXS account. The cheaper prices/lack of service fees was the best bonus!

Thumbnail of user bryang413
Florida
1 review
2 helpful votes
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October 12th, 2022

I purchased tickets once through Tickpick. I then simply VIEWED other tickets and was charged for them. Spent an hour on the phone with them But they were unhelpful and insisted I had purchased the tickets. Spent another servers hours on the phone with my credit card company and they are "opening an investigation. ". I've never had this issue with stubhub or SeatGeek or any of the other sites and use them a lot. Buyer beware if you make the mistake of giving Tickpick your credit card #

Thumbnail of user michelleb4725
North Carolina
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

I am so pleased with TickPick. I got the ticket on the day of the Hornets game. I received great seats at a great price. The tickets was downloaded very quickly and easliy added to my wallet. I will definitely use TickPick again.

Thumbnail of user amandam402
New York
1 review
1 helpful vote
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September 1st, 2018

I purchased tickets through TickPick awhile ago. With the event coming up in a couple of weeks I couldn't attend the event due to an unforeseen family emergency.

TickPick couldn't refund me however, their support staff was extremely helpful in helping me resell my tickets. It was a easy process! I was able to get my tickets sold so everything worked out in the end. The team really does their best to work with every buyer. Thanks again guys!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Thank you so much for leaving this great review and giving us an opportunity!

Thumbnail of user wandac558
Michigan
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Great event I really enjoyed myself everyone was very nice and friendly and dressed up

Thumbnail of user elizabethc437
California
1 review
1 helpful vote
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December 11th, 2018
Verified purchase

TickPick has been my go to ticket re-seller for over a year now. It is so easy to buy tickets (and parking!) and it is so nice to see the price that you pay from one page through to the billing page. I love that I am not blindsided by a bunch of fees, and generally the overall price ends up cheaper than it does on other reselling ticket sites.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Thank you for sharing the wonderful review, Elizabeth!

Thumbnail of user michaela5069
Virginia
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Could not have been any easier to buy tickets. Service fee included in the cost so that you don't have to go all the way through the motions to get to the end and find out the real cost of the tickets. Downloaded right into my wallet and the Penn State app so we could just swipe in to the game.

Thumbnail of user kylal23
Pennsylvania
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

I actually wasn't at the concert when I purchased these tickets! My friend was in the nosebleeds at the Taylor Swift concert and I watched the prices lower for FRONT ROW! Transfer only took maybe 5 minutes! Such a cool experience to see how close she got to be! <3

Thumbnail of user deborahs3015
Texas
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

I was in search of ticket for a Ranger game and my gran-son told me about TickPick... I downloaded the app and had a great experience from the start selecting seats - all the way to attending the game. Everything was seamless and this will be my ticket provider from here on out. Thanks TickPick!

Thumbnail of user amandac2522
Wisconsin
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

I was very nervous because I had never used TickPick before, and this purchase was high stakes. I've been a Taylor Swift fan since I was a teenager and had never been able to get to a tour before. So buying my tickets here was a huge leap of faith. And for a minute, I was very nervous it wasn't going to happen. Our original tickets didn't come through, but after two quick conversations TickPick not only replaced our tickets, but gave us better ones. Brava, this is what the ticket / second hand ticket market should be.

Thumbnail of user benc169
Pennsylvania
1 review
7 helpful votes
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April 25th, 2016

Worst company ever. I paid for my tickets and never got them. I bought the tickets through them when ticket prices were low. Customer support sucked. They kept telling me that I would have my tickets by 9pm the day before the event which starts at 12 noon. I heard nothing and called them 10pm. Their answering machine said no one will be around until 10 am. If it's an emergency, someone will get back to you within the first hour of operation. I had to leave by 9 to get to my event. I had to buy tickets through stub hub which were a lot more expensive due to timing of ordering the tickets. Plus they still have my $. I will never use this joke of a company ever again! Buyer beware!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hello Ben,

I sincerely apologize for the late response, but I am just seeing this review now. I see that we were able to handle your situation.

We wish we could erase such an unpleasant memory; unfortunately, we cannot, but we hope you give us another opportunity in the future

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Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

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